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We are seeking a highly experienced and strategic Global Head of Deal Desk to lead the evolution of our worldwide Deal Desk function for a rapidly scaling SaaS business. This senior leader will drive the frameworks, processes, and governance that enable predictable, efficient, and commercially sound deal execution across all regions and segments. The Global Head of Deal Desk will serve as a critical partner to Sales, Finance, Legal, Product, Systems, and Partner Marketplace teams—driving alignment on deal structure, commercial policy, and risk mitigation.
Job Responsibility:
Strategic Leadership & Vision - Develop and execute the global vision for the Deal Desk organization, ensuring alignment with company growth objectives and revenue strategy
Deal Systems, Infrastructure & Scalability- Help support the strategy and roadmap for deal infrastructure to ensure scalable, efficient, and compliant deal execution
Commercial Guidance & Executive Escalation - Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy
Deal Governance & Cross-Functional Alignment - Document and enforce global approval policies, SLAs, and commercial guardrails across Sales, Finance, and Legal
Marketplace Strategy & Operations - Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers
Customer Buying Experience - Support the design and continuous refinement of a global purchasing experience that is intuitive, transparent, and scalable
Team Leadership & Organizational Development - Mentor and inspire a high-performing global Deal Desk organization
Requirements:
10+ years of experience in Deal Desk, Revenue Operations, or Commercial Operations within a global SaaS or subscription-based business
5+ years of experience leading and scaling high-performing teams, ideally in a senior director or equivalent leadership role
Deep expertise with CPQ, Salesforce, CLM systems (preferably Ironclad), and marketplace transaction models
Strong command of SaaS pricing strategy - specifically consumption-based pricing models, commercial governance, discounting and margin considerations, and contract risk mitigation
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex environments
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product
Exceptional analytical, strategic thinking, and problem-solving skills
Executive-level communication skills with the ability to articulate complex concepts simply and persuasively
What we offer:
100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents