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Fivetran Logo Fivetran · Finance

Global Head of Deal Desk

United States, Denver 189484.00 - 236854.75 USD / Year · Job Posted January 20, 2026
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Job Description

We are seeking a highly experienced and strategic Global Head of Deal Desk to lead the evolution of our worldwide Deal Desk function for a rapidly scaling SaaS business. This senior leader will drive the frameworks, processes, and governance that enable predictable, efficient, and commercially sound deal execution across all regions and segments. The Global Head of Deal Desk will serve as a critical partner to Sales, Finance, Legal, Product, Systems, and Partner Marketplace teams—driving alignment on deal structure, commercial policy, and risk mitigation. This role requires an executive-level operator who can move seamlessly between long-term strategy and hands-on problem solving.

Job Responsibility

  • Develop and execute the global vision for the Deal Desk organization
  • Build the operating model, team structure, and governance framework
  • Serve as an advisor on commercial strategy, pricing trends and deal health
  • Help support the strategy and roadmap for deal infrastructure
  • Drive system enhancements that increase automation, improve data integrity, and reduce operational friction
  • Partner with Legal, Finance, and Systems leadership to maintain a unified, high-quality quoting and contracting experience
  • Provide strategic counsel to senior sales leadership and account teams on complex deal structures
  • Act as an advisor for high-risk, non-standard, or strategically significant commercial discussions
  • Document and enforce global approval policies, SLAs, and commercial guardrails
  • Lead alignment on commercial exceptions, and deal risk mitigation
  • Partner with Finance leadership to ensure revenue predictability, deal hygiene, and commercial compliance
  • Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks
  • Shape policies and operational standards for Fivetran’s marketplace presence
  • Support the design and continuous refinement of a global purchasing experience
  • Mentor and inspire a high-performing global Deal Desk organization

Requirements

  • 10+ years of experience in Deal Desk, Revenue Operations, or Commercial Operations within a global SaaS or subscription-based business
  • 5+ years of experience leading and scaling high-performing teams, ideally in a senior director or equivalent leadership role
  • Deep expertise with CPQ, Salesforce, CLM systems (preferably Ironclad), and marketplace transaction models
  • Strong command of SaaS pricing strategy - specifically consumption-based pricing models, commercial governance, discounting and margin considerations, and contract risk mitigation
  • Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex environments
  • Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product
  • Exceptional analytical, strategic thinking, and problem-solving skills
  • Executive-level communication skills with the ability to articulate complex concepts simply and persuasively

What we offer

  • 100% employer-paid medical insurance
  • Generous paid time-off policy (PTO)
  • Paid sick time
  • Inclusive parental leave policy
  • Holidays
  • Volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform
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