Global Head of Cross-Sell Job at Waystone Governance Ltd. (Dublin)

Global Head of Cross-Sell

Waystone is a leading asset-servicing solutions provider of institutional govern...

Location

United States , New York

Salary:

Not provided

Waystone Governance Ltd.

Expiration Date

Until further notice

Requirements

Proven experience in commercial strategy, customer success, or sales leadership roles with a strong track record of driving revenue growth from existing clients through cross‑sell and upsell initiatives
Demonstrated experience building and applying data‑driven targeting, segmentation, and prioritization models to support scalable commercial execution
Deep understanding of CRM systems, data capture disciplines, pipeline management, and sales governance, with the ability to design and embed scalable global processes
Ability to operate effectively across Sales, Product, Technology, Operations, and Country leadership, influencing senior stakeholders and aligning diverse teams behind shared objectives
Strong stakeholder management, communication, and presentation skills, with the ability to drive alignment and execution across geographies and functions
Experience designing and implementing scalable commercial operating models, lifecycle engagement frameworks, and governance structures to support long‑term growth
Bachelor's degree in Business Administration, Finance, or a related field (MBA preferred)
Extending and nurturing strong relationships with key stakeholders, including institutional investors, investment funds, and asset managers, is vital for establishing Waystone as a trusted partner in the industry
The asset management industry is constantly evolving, and you should be open to innovation, adaptable to change, and willing to explore innovative approaches to enhance the company's sales performance
Upholding high ethical standards in all interactions, reinforcing Waystone's reputation as a trustworthy partner in the industry

Job Responsibility

Building and leading a global client expansion program focused on increasing revenue from Waystone’s existing client base through systematically identifying and converting the highest‑value white space opportunities
Develop a scalable, data‑led cross‑sell engine that enables regions and relationship teams to consistently expand revenue with existing clients
Embedding a structured client lifecycle engagement model ensuring the right data, processes, and governance are in place to support repeatable, insight‑led selling globally

Fulltime

Global Head of Mid-Market Customer Success

The Global Head of Mid-Market Customer Success leads one of GlobalData Healthcar...

Location

United States , New York City

Salary:

130000.00 - 150000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

8+ years in Customer Success or commercial client management
at least 3 years leading a CS team of 5+ people globally
Demonstrated experience owning and improving segment-level retention (VRR/GRR) and expansion (NRR) metrics in a B2B SaaS or data/intelligence business
Strong people leadership credentials
evidence of building high-performing teams
managing through change
and developing talent
Experience operating in a PE-backed or high-growth commercial environment with aggressive targets and fast iteration cycles
Comfortable with data and analytics
able to build renewal forecasts

Job Responsibility

Lead
coach
and develop a global team of mid-market CSMs
setting clear performance expectations
KPIs
and development pathways
Run regular 1:1s
team calls
and performance reviews
create a culture of accountability

Fulltime

Managing Director- Asia South Head of Custody

The Asia South Head of Custody is a senior leadership position with ownership of...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive experience in Investor Services within a global financial institution, with an emphasis on senior product management, business leadership, or P&L ownership roles
Deep familiarity with Asia South markets
Track record of formulating and executing business strategy at a multi-country or global level
Established track record of building and managing senior client relationships
Executive-level understanding of operational, regulatory, and market risks inherent in the Custody business
Comfortable driving data, technology, and AI agendas within a product context
Prior success operating within a large, highly-matrixed global organization
Thought leadership in Market & Regulatory Engagement
Outstanding people leader

Job Responsibility

Own and deliver the Asia South Custody P&L, including revenue, profitability, RoTCE targets and balance sheet optimization
Drive productivity across top and bottom line
Execute revenue optimization
Formulate and implement Cluster level strategy to increase market share
Execute global strategic initiatives
Lead custody product differentiation and innovation efforts in the cluster
Drive thought leadership by working with industry associations and regulators to shape market evolution
Bring executive-level risk management mindset to business decisions and build a culture of risk management throughout Custody teams and partners in the cluster
Design and implement risk governance
Drive compliance and transparency

Fulltime

Thailand Head of Investor Services

The Thailand Head of Investor Services is a leadership position with ownership o...

Location

Thailand , Bangkok

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive experience in Investor Services within a global financial institution, with an emphasis on senior product management, business leadership, or P&L ownership roles
Deep familiarity with Thailand market — including the regulatory environment, Central Securities Depositories (CSDs), Financial Market Infrastructures (FMIs), and local market conventions
Track record of formulating and executing business strategy at a multi-country or global level, including market share growth, client wallet share expansion, and differentiation in custody or related securities services while aligning with global priorities, responding to competitive dynamics, and capitalizing on emerging market opportunities
Established track record of building and managing senior client relationships, including institutional investors, asset managers, sovereign wealth funds, and insurance companies
Strong ability to partner with coverage teams to identify and convert client growth opportunities
Skilled in articulating complex custody and IS value propositions to institutional clients at a senior level
Executive-level understanding of operational, regulatory, and market risks inherent in the Custody business, having built risk-aware culture across distributed teams
Strong understanding of end-to-end custody operations — from client onboarding and settlement through to billing and SLA management — with experience driving service model improvements and platform enhancements
Comfortable driving data, technology, and AI agendas within a product context — including automation of operational workflows, AI-enabled client tooling, and digital product manager capability development within teams
Prior success operating within a large, highly-matrixed global organization — able to influence across product, operations, technology, risk, and coverage functions at C-Suite level

Job Responsibility

Own and deliver the Thailand country P&L, including revenue, profitability, RoTCE targets and balance sheet optimization
Drive productivity across top and bottom line: Partner with Product, Operations, and Technology to deliver expense optimization, automation, and AI deployment
Execute revenue optimization: Implement pricing strategies, revenue leakage management, rate card optimization, and product-driven commercial initiatives
Formulate and implement Country level strategy to increase market share
Leverage the Custody value proposition at a segment level to increase client share of wallet
Execute global strategic initiatives: Partner with Global Product teams to deliver transformation programs, operating model changes, product commercialization, and data/AI agenda
Lead custody product differentiation and innovation efforts in the country, including opportunities for external collaboration, while building key relationships with CSDs and other FMIs
Bring executive-level risk management mindset to business decisions and build a culture of risk management throughout country teams and partners in the cluster
Design and implement risk governance: Partner with Operations and Risk & Control leadership to establish appropriate MCA controls for the country, maintaining risk within appetite
Drive compliance and transparency: Ensure adherence to applicable laws, rules, and regulations

Fulltime

Managing Director- Head of Trade and Working Capital Solutions Japan, Asia North, and Australia Cluster

The Head of Trade and Working Capital Solutions Japan, Asia North, and Australia...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years in Trade Finance, with proven track record in management
Proven experience driving significant parent/subsidiary client revenue growth, pipeline, wins, and revenue conversion, achieving aggressive growth targets, and executing strategic agendas across the business
Strong credit skills and knowledge of Citi (or equivalent) credit processes
Demonstrated experience driving growth in a controlled risk environment and senior client management
Exceptional leadership, influencing, and execution in a complex organization
Superior strategic and analytical skills to translate insights into actionable business and product strategies
Outstanding execution and prioritization, delivering strategic agenda
Excellent client management, deal negotiation, and communication (written/verbal) skills at all senior levels
Superior organizational skills, managing competing priorities and complex portfolios and technologies
Commitment to Diversity, Inclusion, and Representation

Job Responsibility

Develop and execute an integrated strategic vision for the JANA Trade and Working Capital Solutions Cluster, focusing on client revenue growth and capturing additional share of client wallet
Lead key initiatives to drive inbound and outbound client revenue, increase pipeline, generate new wins, ramp up revenue recognition, market share expansion, and operational efficiency across the Cluster
Design and execute corridor strategy to maximize cross-border opportunities and drive client engagement across network
Lead the delivery of global products locally, overseeing business development in JANA and ensuring global product offerings address the Cluster/local country nuances and regulations, with strong alignment with global product development priorities
Ensure effective capital optimization and returns maximization for regional responsibilities
Directly engage with clients in JANA to strengthen relationships, increase share of client wallet, drive deal execution, and ensure robust client revenue growth
Cultivate strong strategic partnerships with Banking client coverage, industry specialists, banking heads, and product teams, actively leveraging the network to drive business outcomes
Apply superior client management and deal negotiation skills across diverse segments
Foster a "one team" mentality, maximizing collaboration and cross-sell opportunities within JANA
Partner closely with Trade Operations and Technology to enhance client experience and process efficiency

Fulltime

Managing Director- Head of Trade and Working Capital Solutions Asia South Cluster

The Head of Trade and Working Capital Solutions Asia South Cluster is a Managing...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years in Trade Finance, with proven track record in management
Proven experience driving significant parent/subsidiary client revenue growth, pipeline, wins, and revenue conversion, achieving aggressive growth targets, and executing strategic agendas across the business
Strong credit skills and knowledge of Citi (or equivalent) credit processes
Demonstrated experience driving growth in a controlled risk environment and senior client management
Exceptional leadership, influencing, and execution in a complex organization
Superior strategic and analytical skills to translate insights into actionable business and product strategies
Outstanding execution and prioritization, delivering strategic agenda
Excellent client management, deal negotiation, and communication (written/verbal) skills at all senior levels
Superior organizational skills, managing competing priorities and complex portfolios and technologies
Commitment to Diversity, Inclusion, and Representation

Job Responsibility

Develop and execute an integrated strategic vision for the Asia South Trade and Working Capital Solutions Cluster, focusing on client revenue growth and capturing additional share of client wallet
Lead key initiatives to drive inbound and outbound client revenue, increase pipeline, generate new wins, ramp up revenue recognition, market share expansion, and operational efficiency across the Cluster
Design and execute corridor strategy to maximize cross-border opportunities and drive client engagement across network
Lead the delivery of global products locally, overseeing business development in Asia South and ensuring global product offerings address the Cluster/local country nuances and regulations, with strong alignment with global product development priorities
Ensure effective capital optimization and returns maximization for regional responsibilities
Directly engage with clients in Asia South to strengthen relationships, increase share of client wallet, drive deal execution, and ensure robust client revenue growth
Cultivate strong strategic partnerships with Banking client coverage, industry specialists, banking heads, and product teams, actively leveraging the network to drive business outcomes
Apply superior client management and deal negotiation skills across diverse segments
Foster a "one team" mentality, maximizing collaboration and cross-sell opportunities within Asia South
Partner closely with Trade Operations and Technology to enhance client experience and process efficiency

Fulltime

Head of SAP Application Management Services

The Head of SAP Application Management Services will lead the strategy and execu...

Location

United States , Home-based

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10+ years of leadership experience in SAP services or managed services environments
5+ years of direct P&L ownership within a Managed Services organization
Deep understanding of SAP application landscapes (ECC, S/4HANA, cross-functional domains)
Proven success leading global, multi-shore delivery organizations
Executive presence with experience engaging C-level client stakeholders
Experience negotiating and structuring AMS contracts
Strong knowledge of ITIL or equivalent service management frameworks
MBA preferred

Job Responsibility

Define and execute the US AMS growth strategy aligned with global Managed Services objectives
Expand recurring revenue through renewals, cross-sell, upsell, and new solution innovation
Partner with Sales and Pre-Sales to shape competitive, scalable, and differentiated AMS offerings
Position NTT DATA Business Solutions as a market leader in SAP Managed Services through thought leadership and executive client engagement
Lead full P&L accountability for the US AMS business, including revenue growth, margin optimization, and forecast accuracy
Ensure profitable solution design and disciplined commercial governance
Optimize subcontractor and global delivery cost structures to drive sustainable margin expansion
Manage contractual risk and executive-level negotiations
Oversee high-quality SAP AMS delivery across US and global delivery centers (India, Brazil, Romania, and strategic partners)
Establish standardized KPIs, governance frameworks, and ITIL-aligned service management processes

What we offer

competitive salaries
comprehensive health and dental benefits
Flexible Paid Time Off
10 paid holidays
a 401k plan
remote work opportunities

Fulltime

Head of Marketing

This is an important leadership role within our high-performing, award-winning H...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience with email marketing and industry-leading ESPs, ideally HubSpot and Salesforce
Understanding of customer segmentation and optimising cross-sell, up-sell, win-backs, new business and cross-divisional opportunities
Collaborative approach and experience working effectively with cross-functional teams
Ability to manage multiple projects in a schedule-driven, fast-paced environment
Excellent organisational and communication skills
Ability to assess and prioritise campaigns based on business requirements
Be an experienced performance marketer
A positive and ‘can-do’ attitude
Ability to work across different brands and projects
Takes initiative and communicates clearly and efficiently with key stakeholders

Job Responsibility

Develop and implement a global marketing content and campaign strategy to deliver double-digit year-on-year growth (Sales/revenue/attendees) and optimise the quality of our audiences
Streamline and optimise the customer journey and build retention campaigns to deliver 80% retention across all of our events
Open up new revenue streams (for example delegate revenue) to deliver double- digit year on year new logo growth (Sponsors/Exhibitors/attendees)
Effectively optimise and integrate multiple channels for all marketing campaigns, including social media, email, telemarketing and partnerships
Define and deliver a strategy for managing and growing our marketing database and list-building/targeting campaigns and ROI
Ensure a structured campaign analytics framework, across all channels, is updated and monitored to determine, communicate and build on measurable ROI of all activity
Ensure marketing best practice is implemented for all channels
Deliver multi-channel marketing campaigns that are data-driven, with a focus on increasing audience acquisition
Build and maintaining excellent working relationships with stakeholders

What we offer

Benefits across health, finances, fitness, travel, tech and more

Fulltime

Select Country

Global Head of Cross-Sell

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Global Head of Cross-Sell

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