Global Head of CDD & KYC Operations Job at Adyen (Chicago)

Head of Customer Due Diligence, APAC

As part of our regional growth, we are looking for a strategic and experienced l...

Location

Singapore , Singapore

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience in Operations (preferably Onboarding, KYC/CDD, Risk) or Compliance within financial services, fintech, banking, investment banking, or consulting
3+ years of second line people management experience (leading managers or team leads) and building high-performing teams across regions and functions
A strategic, operational, and hands-on leader who can translate regulatory and business requirements into actionable, scalable solutions
Exceptional at influencing and aligning stakeholders across regions, functions, and seniority levels through clear, confident communication
Growth-oriented, focused on optimizing processes, building scalable solutions, and driving individual and team development
Comfortable navigating ambiguity and evolving environments, balancing commercial and risk priorities
Deeply merchant-focused, keeping the merchant experience at the core of every decision, process, and solution
Willing to travel regionally and globally as required

Job Responsibility

Lead and coach a high-performing Onboarding and CDD team across Singapore and Bangalore, including Team Leads, empowering them to grow in CDD knowledge and leadership skills
Recruit and expand the function as needed to support regional growth, ensuring consistent coverage and capability across locations
Track and evaluate team performance against key metrics and global/regional OKRs, driving continuous improvement
Define and execute the regional CDD strategy, ensuring alignment with global policies while addressing APAC-specific regulatory and commercial needs
Serve as a senior escalation point for internal and external stakeholders, providing guidance on complex cases and critical decisions
Collaborate with Commercial teams to balance risk and business objectives, enabling pragmatic and compliant decision-making
Partner with Compliance, Operations, and Product teams to improve processes, identify automation opportunities, and implement scalable solutions
Represent the APAC CDD function in regional and global initiatives, translating customer feedback and operational insights into actionable improvements

New

Cleaner

TC Facilities Management is currently recruiting for a Cleaner to join our team ...

Location

United Kingdom , Liverpool

Salary:

12.71 GBP / Hour

TC Facilities Management

Expiration Date

Until further notice

Requirements

General cleaning of our clients site
You must be able to work to deadlines and prioritise
Excellent attention to detail is required
Required to work independently or in a small team
Customers may be on site so you need to be polite and courteous at all times

Job Responsibility

General cleaning of our clients site
You must be able to work to deadlines and prioritise
Excellent attention to detail is required
Required to work independently or in a small team
Customers may be on site so you need to be polite and courteous at all times
Full training will be given on all duties and machinery if required

What we offer

Assistance Programme through Health Assured – Physical, mental, and financial health support for all our colleagues through our ehub and phone
Wagestream – Track and access your money as you earn it. Save as you earn and learn better spending habits
Perkbox – Saving on your weekly shop, days out, eating out, and utility bills. Plus, recipes and well-being tips
Free uniform
All the training and tools you need to do your job

Parttime

New

Customer Sales Support Advisor

Part-Time 25 hours per week. Monday, Thursday, Friday 2:15pm - 7:15pm. Saturday ...

Location

United Kingdom , Newcastle upon Tyne

Salary:

Not provided

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
Proven ability to meet and exceed sales targets
Strong problem-solving skills and the ability to think on your feet
Ability to work effectively within a team environment
Proficiency in using CRM systems and ticketing software
Willingness to work flexible hours, including evenings and weekends as required.

Job Responsibility

Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
Provide timely and accurate information to customers, resolving issues and answering queries
Manage ticketing system for callbacks and following up with customers as required
Collect customer feedback and share insights with the team to improve services and sales processes
Maintain accurate records of customer interactions and transactions.

What we offer

50% discount for you and a 25% discount for friends and family when booking your holiday with us
30% team member discount on food, drinks, and leisure activities
Discounts on brands like Hello Fresh and local gyms
Employee Assistance Programme with 24/7 confidential helpline for counselling and support

Parttime

New

Vehicle Crash/Reconstruction Expert

Robson Forensic is a national leader in expert witness consulting, providing tec...

Location

United States , Lancaster

Salary:

Not provided

Robson Forensic

Expiration Date

Until further notice

Requirements

Certification: ACTAR-certified reconstructionist
Education: Bachelor's degree in related field from an ABET-accredited college preferred.
Experience: 5+ years of experience as an ACTAR-certified reconstructionist working real-world vehicle collision investigations
experienced with scene investigations, event data recorder downloads, scene mapping, and post-collision vehicle inspection.
Knowledge: Thorough working knowledge of crash reconstruction, scene investigation, human factors for drivers' responses, and report-writing.
Skills: Excellent technical, analytical, writing, and communication skills.
Aptitude: Strong ability to translate complex technical findings into clear, objective evidence for non-technical audiences.
Work Style: Approximately 20% travel for inspections
the remainder is focused on analysis and report drafting, working independently and as part of a collaborative team.
Prior forensic experience is not required.

Job Responsibility

Investigate vehicle crash incidents.
Analyze vehicle collision events, applying your comprehensive knowledge of crash reconstruction methods and tools.
Write clear, scientifically sound reports.
Provide expert testimony.
Use your cumulative training, experience, and critical thinking skills.
Collaborate with highly respected experts.
Continuously learn and grow as an expert in your field.
Make a tangible difference in litigation.

Fulltime

New

Fund Accounting Manager

We are looking for an experienced Fund Accounting Manager to join a real estate ...

Location

United States , San Mateo

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

10+ years of experience in fund accounting, with substantial background serving as a Fund Accounting Manager, Controller, or in a comparable leadership role
CPA designation is required
Demonstrated expertise in fund accounting within real estate investment environments
Strong knowledge of fund administration processes and oversight of third-party service providers
Proven ability to manage complex accounting workflows in an on-site, fast-moving Contract assignment
Solid understanding of financial reporting, reconciliations, and close procedures for investment funds
Excellent judgment, communication skills, and attention to detail when working across multiple stakeholders

Job Responsibility

Oversee day-to-day fund accounting activities for real estate investment entities, ensuring timely and accurate financial records throughout the engagement
Direct the month-end and period-end close process, reviewing account activity, reconciliations, and supporting schedules for completeness and accuracy
Coordinate closely with internal stakeholders and external fund administration partners to maintain consistent reporting and resolve accounting issues efficiently
Review fund-level financial statements, capital activity, and investor-related accounting outputs to confirm compliance with applicable standards and internal expectations
Monitor general ledger activity and evaluate complex transactions related to real estate funds, including allocations, accruals, and partnership accounting matters
Provide hands-on leadership in addressing accounting questions, strengthening controls, and maintaining continuity during a short-term on-site assignment
Support audit readiness by organizing documentation, validating reporting support, and responding to requests from auditors or other reviewers as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Associate Service Desk Technician

Associate Service Desk Technician At Horizontal Digital, we hold ourselves to o...

Location

India , Vadodara

Salary:

Not provided

Horizontal Digital

Expiration Date

Until further notice

Requirements

2+ years of experience in Jira, Confluence administration and customization
Experience working with executive-level customers
Collaborative approach

Job Responsibility

Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
As part of the 24*7 support team, you will be working in different shifts to support customers
Maintain JIRA projects, advanced custom workflows, and permissions
Create comprehensive JIRA workflows, permission schemes, and notification schemes
Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins
Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc
Excellent in handling Change and Configuration Management Processes
Aware of industry best practices Generate documentation on workflows and processes implemented in JIRA to support runbooks
Train and support users on the best practices for using the Atlassian toolset

Fulltime

New

Operation Analyst (Private Bank)

My client is a leading bank and they are looking for an Analyst to support e-ban...

Location

Hong Kong , Hong Kong

Salary:

20000.00 - 23000.00 HKD / Month

Randstad

Expiration Date

July 11, 2026

Requirements

Associate degree or above in related discipline
With banking experience in account opening / customer on-boarding experience is preferable
With excellent communication skills and good interpersonal skills
Proficient in MS Office and spoken in English and Chinese
Immediate available is preferred

Job Responsibility

Manage AML name screening and customer information checking and update
Perform clerical work such as document filing and data input for account opening and periodic account review
Assist customer information system maintenance
Participate in project and ad hoc duties assigned by management

Fulltime

New

Content Ops Specialist & Bilingual Content Writer

We’re looking for a Content Operations Specialist who also writes brilliantly. Y...

Location

United Arab Emirates

Salary:

Not provided

Horizontal Digital

Expiration Date

Until further notice

Requirements

5+ years’ experience spanning content operations or content management and digital content writing or copywriting (agency or in-house), with operations as a core strength
Proven content operations experience, including running workflows, building trackers and governance, coordinating contributors and keeping multi-workstream delivery on schedule
Full professional fluency in Arabic and English, with the ability to write, edit and transcreate to a publishable standard in both languages
Hands-on experience using AI tools in real content production and operations, and clear judgement on where human craft must lead
Familiarity with SEO, structured data, and accessibility best practices
Working knowledge of GEO and AEO, and writing content that performs in generative and AI-driven search, not just traditional SEO
Strong portfolio of web, product or campaign writing, with clear examples of voice, clarity and strategic thinking
Understanding of structured content and writing for modular design systems
Experience working in or around CMS platforms like Sitecore, Content Hub or similar
Excellent attention to detail, grammar, flow and digital usability

Job Responsibility

Own and run end-to-end content workflows, from intake and briefing through drafting, review, approval and publishing, keeping delivery predictable across multiple workstreams
Build and maintain the operational toolkit, including trackers, intake forms, status dashboards, style guides and templates, so teams and clients always know where content stands
Define and enforce content governance, including roles and responsibilities, quality standards, review gates and version control across Arabic and English
Coordinate CMS teams, writers, translators, designers and developers, managing capacity, prioritisation and timelines so content lands on schedule
Track content status and surface risks early, reporting clearly to clients and internal stakeholders on progress, blockers and next steps
Continuously improve ways of working, identifying bottlenecks and embedding scalable processes and AI-assisted workflows where they add value
Write clear, compelling copy in both Arabic and English for websites, journeys, campaigns and experiences across B2C and B2B sectors
Adapt tone and messaging to suit different industries (e.g. finance, travel, retail) and sensitivities (e.g. regulated content)
Craft copy for CTAs, headlines, page narratives, microcopy, error states and everything in between
Write for different funnel stages, from awareness to action to retention, across omni-channel experiences

What we offer

A consultancy where content is strategic, not secondary
Work on global brands and multilingual platforms across exciting verticals
Collaborate with strategists, designers, engineers and marketers on truly connected experiences
Flexible hybrid culture, supportive team, and tools that help you do your best work
A chance to shape content’s role in the future of experience-led marketing

Select Country

Global Head of CDD & KYC Operations

Adyen

Location:
United States , Chicago

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Global Head of CDD & KYC Operations

Head of Customer Due Diligence, APAC

Cleaner

Customer Sales Support Advisor

Vehicle Crash/Reconstruction Expert

Fund Accounting Manager

Associate Service Desk Technician

Operation Analyst (Private Bank)

Content Ops Specialist & Bilingual Content Writer

Our AI answers in your language

Global Head of CDD & KYC Operations

Adyen

Location:United States , Chicago

Category:Finance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Global Head of CDD & KYC Operations

Head of Customer Due Diligence, APAC

Cleaner

Customer Sales Support Advisor

Vehicle Crash/Reconstruction Expert

Fund Accounting Manager

Associate Service Desk Technician

Operation Analyst (Private Bank)

Content Ops Specialist & Bilingual Content Writer

Location:
United States , Chicago

Category:
Finance

Contract Type:
Not provided

Job Posted:
March 05, 2026