Global Growth Manager for Lifecycle Job at Airwallex (Singapore)

Manager, Global Growth, Lifecycle

As the Global Growth Manager for Lifecycle, you will lead the evolution of our c...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

7+ years of experience leading growth initiatives across the customer lifecycle, or experience at a top-tier strategy/management consulting or equivalent
Strong analytical skills with the ability to interpret campaign and behavioural data, identify trends and develop data-backed recommendations
Hands-on experience designing and executing lifecycle/CRM programs that drive customer conversion, activation and retention
Experience running A/B tests and applying structured experimentation to improve performance
Strong organisational skills and attention to detail, with the ability to manage multiple initiatives simultaneously
Clear and structured communicator comfortable working with cross-functional partners
Proactive and results-oriented, with a track record of delivering impact in fast-paced environments

Job Responsibility

Lead the evolution of our customer engagement strategy
Design and optimize the lifecycle journey in a few high-impact regions, driving measurable gains in conversion, activation and retention
Execute a unified global strategy, partnering with regional stakeholders to scale lifecycle initiatives into a consistent driver of long-term growth
Lead Lifecycle Strategy: Design the end-to-end lifecycle engagement journey in direct collaboration with Self-Serve Leads in high-impact region(s), ensuring global frameworks are optimized for local market nuances
Own Regional Digital Channels: Lead the strategy and operational health for email, push, and in-app messaging. Ensure these high-impact channels are optimized to deliver personalized engagement and consistent growth across managed regions
Drive End-to-End Campaign Execution: Transform high-level lifecycle strategies into high-performing programs. Lead the development and optimization of lifecycle initiatives that deliver measurable gains in conversion, activation, and long-term retention
Regional Funnel Accountability: Take full ownership of E2E growth metrics within your regions. Leverage deep-dive quantitative analysis to identify high-impact opportunities for experimentation, ensuring data-driven decision-making at every touchpoint
Drive Regional Experimentation: Initiate and lead a high-velocity experimentation roadmap within managed regions, testing innovative tactics to uncover local growth levers and scale successful pilots into global frameworks
User-Centric Communication: Champion a "customer-first" messaging philosophy, delivering personalized and compelling content that resonates with users and reduces friction throughout the lifecycle

Fulltime

Manager, Global Growth, Lifecycle

You will be part of a collaborative, results-driven Growth team that thrives on ...

Location

Singapore , Singapore

Salary:

95000.00 - 165000.00 SGD / Year

Airwallex

Expiration Date

Until further notice

Requirements

7+ years of experience leading growth initiatives across the customer lifecycle, or experience at a top-tier strategy/management consulting or equivalent
Strong analytical skills with the ability to interpret campaign and behavioural data, identify trends and develop data-backed recommendations
Hands-on experience designing and executing lifecycle/CRM programs that drive customer conversion, activation and retention
Experience running A/B tests and applying structured experimentation to improve performance
Strong organisational skills and attention to detail, with the ability to manage multiple initiatives simultaneously
Clear and structured communicator comfortable working with cross-functional partners
Proactive and results-oriented, with a track record of delivering impact in fast-paced environments

Job Responsibility

Lead the evolution of our customer engagement strategy
Design and optimize the lifecycle journey in a few high-impact regions, driving measurable gains in conversion, activation and retention
Execute a unified global strategy, partnering with regional stakeholders to scale lifecycle initiatives into a consistent driver of long-term growth
Lead Lifecycle Strategy: Design the end-to-end lifecycle engagement journey in direct collaboration with Self-Serve Leads in high-impact region(s), ensuring global frameworks are optimized for local market nuances
Own Regional Digital Channels: Lead the strategy and operational health for email, push, and in-app messaging
Drive End-to-End Campaign Execution: Transform high-level lifecycle strategies into high-performing programs
Regional Funnel Accountability: Take full ownership of E2E growth metrics within your regions
Drive Regional Experimentation: Initiate and lead a high-velocity experimentation roadmap within managed regions
User-Centric Communication: Champion a "customer-first" messaging philosophy

What we offer

Offers Equity
Offers Bonus
medical, dental, and vision insurance
a 401(k) plan
short-term and long-term disability
basic life insurance
well-being benefits
20 paid days of vacation
12 paid days of company holidays

Fulltime

Senior Business Operations Program Manager- Global Growth & Revenue Optimization (GGRO)

We are looking for a Senior Business Operations Program Manager– Global Growth &...

Location

United States , Redmond

Salary:

97600.00 - 188400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in business planning, operations management, pricing/monetization, program management, finance, consulting OR equivalent experience.
Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in business planning, operations management, pricing/monetization, program management, finance, consulting OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in business planning, operations management, pricing/monetization, program management, finance, consulting OR equivalent experience.
Experience synthesizing data using SQL, validate pricing outputs, and making judgment calls.
Experience managing multiple concurrent workstreams across cross-functional stakeholders in a fast-paced environment
Experience in pricing, monetization, or revenue operations.
Experience with cloud infrastructure, commerce systems, or platform economics.
Experience with launch management tools and workflows
Experience in lean methodology and driving process improvement or automation in operational environments.
Experience with data tools (Excel, Power BI, SQL) to support analysis and reporting.

Job Responsibility

Own the end-to-end execution of pricing actions across Azure infrastructure (Compute, Storage, Networking), including price changes, new SKU pricing, regional pricing, and competitive adjustments. Ensure pricing is validated, accurately reflected in commerce systems, and launched on schedule.
Drive the operational lifecycle for new product launches and regional expansions—from scoping through meter minting, change request (CR) execution, triage, and post-launch validation. Coordinate across cross functional teams, and engineering systems to ensure seamless execution.
Serve as the operational connective tissue between Business Planning, Engineering, Finance, and Operations teams. Manage dependencies, escalate blockers, and keep launches moving through a complex, matrixed environment.
Identify bottlenecks, rework patterns, and inefficiencies in pricing and launch workflows. Drive continuous improvement initiatives that reduce cycle time, improve accuracy, and scale execution capacity—partnering with tooling and automation teams where applicable.
Control meter launch quality to drive meter price accuracy and ensure compliance with price principles, commerce guardrails and standard workflows
Track operational performance metrics (volume, cycle time, error rates, launch health), surface actionable insights, and communicate status to leadership.
Embody our Culture and Values

Fulltime

Business Operations Program Manager- Global Growth & Revenue Optimization (GGRO)

We are looking for a Business Operations Program Manager– Global Growth & Revenu...

Location

United States , Redmond

Salary:

76800.00 - 151900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in business planning, operations management, pricing/monetization, program management, finance, consulting OR equivalent experience.

Job Responsibility

Own the end-to-end execution of pricing actions across Azure infrastructure
Drive the operational lifecycle for new product launches and regional expansions
Serve as the operational connective tissue between Business Planning, Engineering, Finance, and Operations teams
Identify bottlenecks and drive continuous improvement initiatives
Control meter launch quality to drive meter price accuracy
Track operational performance metrics and surface actionable insights.

Fulltime

Associate Director/Director, Global Growth, Lifecycle

We’re looking for an Associate Director, Global Growth, Lifecycle to own and opt...

Location

Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

10+ years’ experience in Growth, with at least 3 years managing a team
Strong strategic and growth mindset, able to identify opportunities across the customer journey and translate insights into scalable, measurable initiatives
Advanced analytical skills with the ability to interpret data, diagnose performance drivers, and develop data-backed recommendations
Understanding of lifecycle marketing, with hands-on experience designing and executing programs that drive customer conversion, activation, and retention
Combines creative thinking with data-driven insight to deliver user-centric content that engages and drives action across lifecycle touchpoints
Experience leading projects or teams, with the ability to coach others and raise performance standards
Structured, persuasive communicator comfortable influencing senior stakeholders
Entrepreneurial mindset with a track record of delivering results in fast-paced, dynamic environments
Bachelor's degree in a relevant field

Job Responsibility

Set and execute lifecycle strategy - Define and execute campaigns that drive conversion, activation and retention across the customer journey
Optimise performance with data - Build a rigorous test-and-learn approach, using quantitative analysis to uncover root causes of performance shifts and continuously improve outcomes
Lead and develop a team - Guide a growing lifecycle team, setting priorities, sharpening their analytical toolkit, and raising the bar for execution quality
Drive cross-functional impact - Partner with Product, Data Science and Marketing Operations to ensure lifecycle campaigns are tightly integrated into the broader growth engine
Make lifecycle a strategic growth lever across the funnel - Champion lifecycle marketing as a growth lever and help evolve the team’s scope from execution to optimisation, insights, and strategic influence across the funnel

Fulltime

Associate Director/Director, Global Growth, Lifecycle

We’re looking for an Associate Director, Global Growth, Lifecycle to own and opt...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

10+ years’ experience in Growth, with at least 3 years managing a team
Strategic problem solving: Strong strategic and growth mindset, able to identify opportunities across the customer journey and translate insights into scalable, measurable initiatives
Analytical toolkit: Advanced analytical skills with the ability to interpret data, diagnose performance drivers, and develop data-backed recommendations
Marketing exposure: Understanding of lifecycle marketing, with hands-on experience designing and executing programs that drive customer conversion, activation, and retention
Creativity and user focus: Combines creative thinking with data-driven insight to deliver user-centric content that engages and drives action across lifecycle touchpoints
Leadership: Experience leading projects or teams, with the ability to coach others and raise performance standards
Communication: Structured, persuasive communicator comfortable influencing senior stakeholders
Bias to action: Entrepreneurial mindset with a track record of delivering results in fast-paced, dynamic environments
Bachelor's degree in a relevant field

Job Responsibility

Set and execute lifecycle strategy - Define and execute campaigns that drive conversion, activation and retention across the customer journey
Optimise performance with data - Build a rigorous test-and-learn approach, using quantitative analysis to uncover root causes of performance shifts and continuously improve outcomes
Lead and develop a team - Guide a growing lifecycle team, setting priorities, sharpening their analytical toolkit, and raising the bar for execution quality
Drive cross-functional impact - Partner with Product, Data Science and Marketing Operations to ensure lifecycle campaigns are tightly integrated into the broader growth engine
Make lifecycle a strategic growth lever across the funnel - Champion lifecycle marketing as a growth lever and help evolve the team’s scope from execution to optimisation, insights, and strategic influence across the funnel

Fulltime

Associate Director/Director, Global Growth, Lifecycle

We’re looking for an Associate Director, Global Growth, Lifecycle to own and opt...

Location

Singapore , Singapore

Salary:

180000.00 - 330000.00 SGD / Year

Airwallex

Expiration Date

Until further notice

Requirements

10+ years’ experience in Growth, with at least 3 years managing a team
Strong strategic and growth mindset, able to identify opportunities across the customer journey and translate insights into scalable, measurable initiatives
Advanced analytical skills with the ability to interpret data, diagnose performance drivers, and develop data-backed recommendations
Understanding of lifecycle marketing, with hands-on experience designing and executing programs that drive customer conversion, activation, and retention
Combines creative thinking with data-driven insight to deliver user-centric content that engages and drives action across lifecycle touchpoints
Experience leading projects or teams, with the ability to coach others and raise performance standards
Structured, persuasive communicator comfortable influencing senior stakeholders
Entrepreneurial mindset with a track record of delivering results in fast-paced, dynamic environments
Bachelor's degree in a relevant field

Job Responsibility

Set and execute lifecycle strategy - Define and execute campaigns that drive conversion, activation and retention across the customer journey
Optimise performance with data - Build a rigorous test-and-learn approach, using quantitative analysis to uncover root causes of performance shifts and continuously improve outcomes
Lead and develop a team - Guide a growing lifecycle team, setting priorities, sharpening their analytical toolkit, and raising the bar for execution quality
Drive cross-functional impact - Partner with Product, Data Science and Marketing Operations to ensure lifecycle campaigns are tightly integrated into the broader growth engine
Make lifecycle a strategic growth lever across the funnel - Champion lifecycle marketing as a growth lever and help evolve the team’s scope from execution to optimisation, insights, and strategic influence across the funnel

What we offer

Offers Equity
Offers Bonus
medical, dental, and vision insurance
a 401(k) plan
short-term and long-term disability
basic life insurance
well-being benefits
20 paid days of vacation
12 paid days of company holidays in a calendar year

Fulltime

New

Regional Marketing Technology Manager (Global Fashion Brand)

This is an exciting regional opportunity for a dynamic professional to orchestra...

Location

Singapore , Singapore

Salary:

8000.00 - 10000.00 SGD / Month

Randstad

Expiration Date

August 29, 2026

Requirements

At least 5 years of experience in marketing technology, CRM, lifecycle marketing, or marketing operations within a multi-market setup
Professional familiarity with tier-1 enterprise customer engagement platforms and omni-channel marketing automation frameworks
Proven ability to operate independently within a matrixed corporate structure to drive digital execution forward
Exceptional stakeholder management skills with the capability to advise, influence, and align cross-functional teams
Strong baseline knowledge of regional electronic communication regulations and data protection frameworks across APAC markets

Job Responsibility

Lead the strategic direction and optimal adoption of the enterprise marketing technology ecosystem across the APAC region
Partner with regional business leaders to align technology solutions with customer engagement strategies and business growth priorities
Oversee the continuous expansion and onboarding of centralized customer communication platforms into local markets
Design and execute comprehensive training and enablement programs to build strong, independent local operational capabilities
Represent the APAC region within global forums to ensure regional commercial requirements shape the overarching platform roadmap

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Global Growth Manager for Lifecycle

Job Description

Job Responsibility

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