Global Enterprise Account Director Jobs

Strategic Account Director

As a Strategic Account Director, you will join an account team to drive growth, ...

Location

United States , San Francisco

Salary:

277000.00 - 326000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

10+ years of consultative experience managing and growing large enterprise relationships (≥ $15M) with complex organizational structures and deep technical/product needs
Demonstrated success closing new lines of business in major global accounts, navigating multiple stakeholders (EVPs, CXOs, end-users) in extended sales cycles
Proven record of exceeding revenue-based targets with an innovative or disruptive technology solution, including detailed account planning and executive communication
Skilled at synthesizing technical information and simplifying it for executive audiences, while maintaining the ability to discuss product features and integration details with day-to-day practitioners
Strong negotiation, communication, and presentation skills—capable of building credibility and trust at all organizational levels
Comfort managing competing priorities in a fast-paced environment, juggling multiple large accounts while working cross-functionally to deliver impactful results
A collaborative mindset: you thrive when planning, executing, iterating, and celebrating wins with your team and partners

Job Responsibility

Establish and maintain strong VP/C-suite relationships, guiding the customer’s strategic direction and cultivating executive-level buy-in for expansions and new product adoption
Create a roadmap for increasing revenue through multi-unit adoption (e.g., across new business lines), collaborating cross-functionally with internal teams to execute on shared product roadmaps
Lead structured account planning, including quarterly business reviews and executive readouts, to surface value delivered, address challenges, and position future product opportunities
Negotiate and close high-value contracts, ensuring alignment with customer needs, Checkr’s broader strategy, and the spirit of genuine partnership
Provide consultative guidance, leveraging data and insights to highlight how new features or enhancements can boost operational efficiency and ROI for the client
Advocate internally for product improvements by relaying market trends and future needs learned through the client’s feedback and business objectives
Coordinate with cross-functional partners (Engineering, Product, Sales, Support) to swiftly resolve escalations, clarify requirements, and ensure a consistent, high-quality customer experience

Fulltime

Strategic Account Director

As a Strategic Account Director, you will join an account team to drive growth, ...

Location

United States

Salary:

256000.00 - 301000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

10+ years of consultative experience managing and growing large enterprise relationships (≥ $15M) with complex organizational structures and deep technical/product needs
Demonstrated success closing new lines of business in major global accounts, navigating multiple stakeholders (EVPs, CXOs, end-users) in extended sales cycles
Proven record of exceeding revenue-based targets with an innovative or disruptive technology solution, including detailed account planning and executive communication
Skilled at synthesizing technical information and simplifying it for executive audiences, while maintaining the ability to discuss product features and integration details with day-to-day practitioners
Strong negotiation, communication, and presentation skills—capable of building credibility and trust at all organizational levels
Comfort managing competing priorities in a fast-paced environment, juggling multiple large accounts while working cross-functionally to deliver impactful results
A collaborative mindset: you thrive when planning, executing, iterating, and celebrating wins with your team and partners

Job Responsibility

Establish and maintain strong VP/C-suite relationships, guiding the customer’s strategic direction and cultivating executive-level buy-in for expansions and new product adoption
Create a roadmap for increasing revenue through multi-unit adoption (e.g., across new business lines), collaborating cross-functionally with internal teams to execute on shared product roadmaps
Lead structured account planning, including quarterly business reviews and executive readouts, to surface value delivered, address challenges, and position future product opportunities
Negotiate and close high-value contracts, ensuring alignment with customer needs, Checkr’s broader strategy, and the spirit of genuine partnership
Provide consultative guidance, leveraging data and insights to highlight how new features or enhancements can boost operational efficiency and ROI for the client
Advocate internally for product improvements by relaying market trends and future needs learned through the client’s feedback and business objectives
Coordinate with cross-functional partners (Engineering, Product, Sales, Support) to swiftly resolve escalations, clarify requirements, and ensure a consistent, high-quality customer experience

Fulltime

Manager, Global Enterprise Implementation

The Manager, Global Enterprise Customer Implementations is responsible for leadi...

Location

United States , San Francisco

Salary:

145000.00 - 170000.00 USD / Year

Culture Amp

Expiration Date

Until further notice

Requirements

Proven experience leading global or multi-regional teams in a customer-facing, implementation, or professional services environment
Demonstrated success in driving operational excellence, process standardization, and innovation at scale
Strong project management skills, with a track record of delivering complex, multi-stakeholder projects on time and within budget
Deep understanding of enterprise customer needs, change management, and the SaaS implementation lifecycle
Experience with customer education, enablement, or training programs is highly desirable
Excellent communication, stakeholder management, and influencing skills
Ability to thrive in a fast-paced, ambiguous, and globally distributed environment
Customer-Centric
Innovative and Proactive
Collaborative Leader

Job Responsibility

Lead, coach, and develop a high-performing team of global Enterprise Implementation Managers, fostering collaboration and knowledge sharing across regions
Own the day-to-day operations of the global IM team, ensuring effective resource allocation, workload balancing, and delivery of customer projects on time and within scope
Coach and guide the Implementation Manager ICs on complex/unique customer needs while establishing a culture of creativity, tenacity, and a dedication to solving problems
Set clear goals and performance expectations for the team, aligned with global CX and business objectives
Run point on our customer escalation process, ensuring timely triage and resolution of escalations, in partnership with our Product Support leadership team
Own global capacity planning and workforce strategy, including hiring and coverage across timezones
Develop and execute a global strategy and operating rhythm for Enterprise Implementation, ensuring consistent, high-quality customer experiences across all regions
Establish and maintain global standards, best practices, and playbooks for implementation processes, documentation, and customer handoffs
Partner with regional CX Directors and cross-functional teams to align on priorities, share insights, and drive continuous improvement
Identify, evaluate, and implement new technologies, content, and business processes to drive greater efficiency, scalability, and customer value in the implementation journey

What we offer

Employee Share Options Program
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support
Monthly Camper Life Allowance
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses
Extended year-end breaks
Excellent parental leave and in work support program available from day 1
5 Social Impact Days a year
MacBooks for you to do your best & a work from home office budget

Fulltime

Public Relations Account Director

This full-time Hotwire role is hybrid and open to candidates located within 100 ...

Location

United States , New York; San Francisco

Salary:

98000.00 - 137000.00 USD / Year

Hotwire

Expiration Date

Until further notice

Requirements

Strong experience in agency as a Senior Account Manager/Senior Account Supervisor, Director or in-house communications PR Director
B2B technology sectors (FinTech, Cybersecurity, Emerging Tech, Industrial Tech, Enterprise Tech, Marketing & e-Commerce)
A love for storytelling and media strategy and media relations with large global brands
Experience supporting corporate communications programs that include working with C-suite executives (including CEO) on external communications including building and making recommendations external communications programs for executives
Experiences with financial comms and earnings announcements with publicly traded companies
Quirkiness – Not afraid to speak up and own your ideas
An obsession with continuous improvement
Curiosity about how the business works how you contribute to the organizations success
A drive to produce excellent work
Pragmatic and goal oriented mindsets

Job Responsibility

Own client relationships and manage accounts spanning all B2B technology sectors (FinTech, Emerging Tech, Cybersecurity, Industrial Tech, Enterprise Tech, Marketing & e-Commerce)
Execute efficient and effective Financial and Corporate Communication plans
Deliver excellent client service across a group of client accounts
Demonstrate account and team leadership of the highest standards
Contribute to the success of the agency by contributing to business development and product development
Retain and promote top performing direct reports
Ensure direct reports meet utilization targets
Drive the new business development effort (manage a lead from start to finish) and win new accounts as needed to maintain oversight of account revenue
Display proficiency with Microsoft Office tools, especially PowerPoint, Excel and Word.

What we offer

Flexibility
Global Reach & Opportunity
Strong benefits package includes paid time off, holidays, sick leave, cultural celebration days off, paid time off for community involvement, medical, dental and vision insurance, disability and life insurance, 401K match and a paid 6-week sabbatical after every 4 years of continuous employment
Hotwire offers a variety of bonus opportunities including business development, annual company bonuses and referral bonuses
Additional benefits include wellness allowance, internet, and phone reimbursement
Development Opportunities
Autonomy
Variety
Our Amazing Team.

Fulltime

Director, Global Customer Care

Circle K seeks an experienced and visionary Director of Global Customer Care to ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or relevant advanced degree preferred
10+ years of progressive leadership experience preferred, in global customer experience, service operations, product management
transformation, digital strategy, or related fields—ideally in high-growth, customer-centric organizations, including a minimum of seven years of management responsibility
Proven ability to design and lead enterprise-scale transformation agendas, integrating automation, AI, and advanced technologies (e.g., Salesforce, Genesys) to modernize the customer journey and elevate service delivery
Proven success leading large-scale, global customer care operations, including management of BPOs, contact center teams, and multi-channel service delivery models
Demonstrated success in growing, developing, and retaining high-performing teams while fostering a culture of trust, inclusion, and engagement
Exceptional storyteller with strong executive presence and communication skills
Track record of delivering measurable improvements in NPS, CSAT, FCR, AHT, and cost-to-serve while simultaneously elevating customer satisfaction and agent performance
Deep curiosity and understanding of customer behavior, digital trends, and service design principles

Job Responsibility

Architect and execute a bold, multi-year roadmap that redefines customer service as a strategic asset
Integrate Customer Care into the enterprise value chain, supporting loyalty, retention, brand differentiation, and digital engagement
Influence and align executive stakeholders across Operations, Technology, Marketing, Digital, and Product to embed customer strategies into core business initiatives
Serve as the Voice of the Customer (VOC) at the leadership table, integrating customer insights into company-wide decisions
Drive North America operational excellence, optimizing KPIs like NPS, CSAT, AHT, SLA, and cost-to-serve across BPO and internal teams
Cultivate a winning partnership with BPO vendors, holding them accountable to commercial terms, service-level agreements, and performance commitments while driving operational efficiency, productivity gains, and continuous improvement
Lead and inspire a high-performance global team, fostering a culture of accountability, agility, and innovation across onshore and offshore teams
Lead strategic portfolio and investment planning, prioritizing initiatives and demonstrating ROI and customer value
Establish global governance and standardization, creating playbooks and frameworks to harmonize execution across markets and functions
Deploy and maximize next-gen customer care technologies, including Salesforce Service Cloud, Genesys, AI chat, and automation to boost self-service, deflection, and personalization

What we offer

Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)
401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future
Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K
Paid Time Off: Recharge and rejuvenate with paid time off
Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner

Fulltime

Director of Global Commercial Sales

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. P...

Location

United States , Atlanta

Salary:

119000.00 - 164000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

5+ years of progressive sales leadership experience with direct responsibility for revenue targets and team management in a B2B SaaS environment, with demonstrated success implementing digital-first sales approaches and automation technologies.
Demonstrated success in building a high-performing, metrics-driven SDR/BDR function.
Proven track record of owning and consistently delivering against revenue numbers with experience managing forecasting processes and providing accurate weekly pipeline reporting.
Success scaling revenue through automated and digital channels.
Expert-level proficiency with Salesforce.com, sales engagement platforms, and marketing automation tools.
Hands-on experience implementing and optimizing AI-powered sales development tools, with understanding of how to balance automated engagement with human intervention for maximum effectiveness.
Proven ability to design and implement scalable processes that prioritize digital engagement and automation while maintaining high conversion rates and customer experience standards.
Strong analytical skills with the ability to interpret performance data from both agentic tools and human activities, identifying optimal intervention points and conversion opportunities.
Education: Bachelor's degree required.

Job Responsibility

Lead and scale a global team of Sales Development Representatives, Business Development Representatives and Sales Representatives focused on commercial acquisition and expansion as well as cover enterprise acquisition.
Develop and execute comprehensive strategies that prioritize agentic tools, automated sequences, and digital engagement.
Own and deliver against new business and expansion revenue forecasts with weekly accuracy and accountability.
Design and implement processes that leverage our agentic SDR tool as the primary driver of initial prospect engagement, qualification, and nurturing while ensuring human sellers step in at optimal conversion points to maximize pipeline efficiency.
Leverage advanced Salesforce capabilities and sophisticated email sequences to create seamless, automated customer journeys.
Partner with programs team to build and optimize automated email programs, chatbot interactions, and digital touchpoints which span across acquisition and expansion lifecycle moments.
Monitor tool performance (including agentic tools), analyze effectiveness metrics, and continuously refine automated prospecting, qualification, and nurturing workflows.
Establish clear protocols for when and how human reps engage in the sales process, ensuring seamless handoffs from agentic tools to human representatives.
Work collaboratively with Marketing, Sales Operations, Customer Success, and Product teams to optimize digital lead flow to attain quarterly new + expansion targets.
Establish comprehensive reporting frameworks that provide actionable insights into agentic tool performance, digital engagement metrics, and human intervention points.

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Relationship Lead / Client Director, UK Enterprise

This person will be responsible for converting new business, along with expandin...

Location

United Kingdom , London

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Experience in selling customised talent solutions (HR, talent management, coaching, HRIS, assessments, change management, workforce transformation)
Experience in different sales techniques which include face-to-face, social selling and large presentations
Experience in selling across all lines of businesses within large Financial Service organisations
Strong communication and presentation skills
Ability to take a leading sales role, influencing virtual global teams and executing successful sales strategies
Experience in hunting for new business, prospecting over a large territory

Job Responsibility

Bring in new clients for LHH CT&M, through your own strategic prospecting activity, along with partnering with other functions across the business to generate outbound activity (SDR’s, marketing)
Partner with an Account Manager to build exceptional relationships with an existing portfolio of clients, to not only delight them but to identify opportunities to expand into other services
Ensure 100% retainment of existing contracts, ensuring new contracts are negotiated and signed in advance of expiry
Proficient use of Salesforce, to log activity and provide accurate forecasting for your client base
Partner with colleagues from across the business and globally to ensure consistency and identify areas of improvement

What we offer

Growth opportunities within a HR Solutions global leader
We prioritize learning to stay agile in an increasingly competitive business environment
We foster an open-minded environment where people spark new ideas and explore alternatives
Additional benefits including PTO, Paid Holidays, and more

Fulltime

Enterprise Solutions Associate

The Enterprise Solutions Associate drives operational excellence and client succ...

Location

Salary:

52000.00 - 113100.00 USD / Year

Invisible Technologies

Expiration Date

Until further notice

Requirements

Experience in consulting, banking, technology, or high-growth startup environments
Proven track record building operations and processes from 0-1
Strong project management experience with complex, multi-stakeholder initiatives
Client-facing experience with enterprise accounts and stakeholder management
Advanced proficiency in Excel, Google Suite, and data analysis tools
Exceptional communication skills and ability to thrive in fast-paced, ambiguous environments
Strong bias toward action with demonstrated ownership mentality

Job Responsibility

Partner with Directors on client meetings, requirement scoping, and strategic solution design
Serve as bridge between enterprise clients, global talent network, and internal delivery teams
Design and implement scalable operational processes from 0-1
Collaborate extensively with product and engineering teams on technical handoffs and automation
Lead project delivery, performance analysis, and quality optimization across workflows
Conduct daily team reviews and mentor operational staff
Build data-driven insights and support real-time analytics initiatives

What we offer

Bonuses and equity are included in offers above entry level

Fulltime

Global Enterprise Account Director

LHH

Location:
United States

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 03, 2025

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Global Enterprise Account Director

LHH

Location:United States

Category:Sales

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:November 03, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Strategic Account Director

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Location:
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Category:
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Job Posted:
November 03, 2025