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Global Domestic Payments Product Manager

https://www.citi.com/ Logo

Citi

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Location:
Ireland, Dublin

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

This role is focused on managing and enhancing Citi's Domestic payments proposition. Successful candidates will work on commercial launches, collaborate across teams, drive strategic initiatives, monitor and evaluate financials, and contribute to providing best-in-class client solutions in the global payments network.

Job Responsibility:

  • Manage our existing global domestic payments network and solutions
  • Understand the Payments landscape and payments industry trends
  • Work with clients, sales and partners to identify opportunities to enhance our domestic payments solutions, to ensure a best-in-class client experience
  • Collaborate across the firm and with ecosystem players to deliver innovative technologies and game-changing solutions
  • Work closely with Technology, Operations and Coverage teams to drive timely, cost effective and high-quality delivery of strategically aligned product solutions
  • Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization
  • Monitor, analyse and influence key global Domestic Payments P&L drivers (Revenue, Volume, Pipeline, Deal trends, Voice of Client)
  • Work closely with global and regional product teams to develop and refine the strategy of product solutions, go to market approach, and delivery model
  • Create frameworks and strategies that enable globally consistent solutions
  • Work closely with our commercialization and sales partners to create comprehensive solution packages
  • Work with Product control functions to ensure that all relevant documentation (e.g. Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business
  • Coordinate planning and other related activities for launching of new capabilities and functionalities across technology, operations, implementations, and regional teams
  • Work closely with the Coverage teams, and core product teams to ensure that demands of the clients are well understood
  • Invest time to keep track of Competition, Market Trends, New Technologies
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Leverage learnings across existing solutions and product launches to develop best practices that can be leveraged by the regional and country teams and across the firm

Requirements:

  • Significant relevant experience in payments with product management and client facing experience and a good understanding of the payments landscape and commercialization strategies
  • Understanding payments processing, payments risk and compliance risk management
  • User experiences from both a corporate and consumer standpoint
  • Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work
  • Willingness to be a direct contributor and ability to multi-task
  • Excellent communication skills, both written and verbal
  • Client-centric mindset
  • Experienced presenter
  • Creative and able to synthesize
  • High energy, passionate and dynamic self-starter
  • Strong analytical skills
  • Pragmatic and motivated
  • Result-oriented approach with an appreciation for targets and deadlines
  • Strong inter-personal skills, able to advocate a position and win people and teams over
  • Bachelor’s/University degree, Master’s degree preferred
What we offer:
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)
  • Competitive base salary (annually reviewed)
  • Additional benefits to support you and your family to be well, live well and save well

Additional Information:

Job Posted:
May 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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