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The Global Director of Leave of Absence will lead the development and management of LOA programs, ensuring compliance with global regulations while enhancing employee experience. This role requires 8-10 years of experience in LOA management, strong knowledge of global leave laws, and excellent communication skills. The position offers a competitive salary range of $161,500 - $224,000, depending on experience and qualifications.
Job Responsibility:
Support the global strategy and execution of the LOA and Workplace Accommodation programs
Evaluate, refine, and scale policies and processes to ensure consistency, compliance, and operational excellence across countries and regions
Monitor legislative and regulatory developments globally to ensure proactive compliance
Collaborate closely with Legal, HR Business Partners, Payroll, Benefits and IT as well as local experience teams to champion wellness, maintain alignment and implement process improvements
Partner with vendors and third-party administrators to ensure high-quality case management and support services
Advocate for the best employee experience possible during employee leaves and accommodations
Champion a compassionate and inclusive approach to leave and accommodation processes
Act as a senior point of escalation for complex or high-risk leave and accommodation cases
Partner with cross-functional teams to build manager training, engagement and proactive leave resources
Develop and track key metrics to assess program performance, compliance, and employee satisfaction
Provide regular reports and insights to senior leadership and make data-driven recommendations
Build and implement dashboards for up-to-date data and self-serve resources
Work cross-functionally developing policies alignment to NTT DATA’s most important risks, compliance, regulatory, and legal obligations
Identify, assess, challenge status quo and address process improvements in relation to policy development methodologies
Maintain working knowledge of compliance policy topics, business processes and applicable laws to stay current to changing global regulations
Review and implement region / country specific requirements
Drive change initiatives and communication strategies related to leave and accommodation updates
Educate managers and employees on program resources and responsibilities
Proactively communicate policy changes or key projects regarding employee leaves
Requirements:
8–10+ years of experience managing LOA and/or accommodation programs, preferably at a global scale
Strong knowledge of global leave laws (including federal and state laws in the US and international laws such as FMLA, ADA, CFRA, WAPFML, PFL, GDPR, etc.) and accommodation requirements
Proven experience in program management and scaling processes in high-growth or matrixed environments
Demonstrated ability to work independently at a senior level and influence without authority
Exceptional judgment, discretion, and ability to manage sensitive and confidential matters
Excellent communication, analytical, and stakeholder management skills
Experience working with leave tracking HRIS systems (SAP preferred)
Bachelor's Degree in HR, Business, or a related field
Use of Microsoft projects such as Excel and PowerPoint, required
Nice to have:
Professional certifications a plus regarding LOA area of focus
Familiar with Disability Management key triggers and downstream processes
Prior experience designing equitable leave programs supporting diverse and international populations
Systems / technology background helpful
Bi-lingual -Spanish/English is helpful
Excellent analytical skills and problem-solving skills with the ability to spot numerical errors
Excellent organizational skills and attention to detail
The ability to work under tight deadlines
Can understand the broader business context, and able to priorities time and resource investment to align leaders and subordinates to drive maximum impact
Strong verbal and written communication and interpersonal skills. Ability to articulate ideas clearly and concisely
What we offer:
medical, dental, and vision insurance
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits
incentive compensation based on individual and/or company performance