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Global Customer Data Platform Integration Manager

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Amgen

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Location:
Portugal , Lisbon

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Category:
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Salary:

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Job Description:

Join our team at AMGEN Capability Center Portugal. This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more. Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

Job Responsibility:

  • Serve as the O-US business lead and primary point of coordination for the globally owned Customer Data Platform (CDP)
  • Represent International Markets in partnership with the Global CDP team to ensure O-US requirements are clearly captured, structured, and reflected in global roadmap and design discussions
  • Support O-US business alignment by focusing on data management, audience definition, governance, and operational readiness
  • Ensure that CDP capabilities are implemented effectively across O-US markets and that data models and processes are aligned with enterprise standards in collaboration with the Data & Analytics team
  • Represent O-US in CDP governance and working forums as the primary operational interface
  • Gather, structure, and consolidate O-US market requirements before engagement with Global
  • Support prioritization discussions by translating business needs into clear data and use-case requirements
  • Drive audience definition standards across O-US markets, ensuring consistency and reusability
  • Partner closely with Data & Analytics to align CDP data models, taxonomies, and governance standards
  • Ensure data quality, data flows, and integration points are clearly defined and documented
  • Coordinate across O-US markets to ensure readiness for releases and deployments
  • Support validation of delivered functionality against defined requirements
  • Contribute to use-case deployment, testing, and adoption tracking
  • Monitor compliance with data privacy, regulatory, and data governance standards across geographies
  • Support value realization tracking and provide visibility on adoption and impact
  • Facilitate continuous improvement through structured feedback to Global and IT partners

Requirements:

  • Master’s degree and 3+ years of experience OR Bachelor’s degree and 5+ years of experience
  • Experience in commercial operations, customer data, omnichannel enablement, or analytics in a global environment
  • Experience working in matrixed global organizations
  • Understanding of omnichannel commercial models outside the US
  • Experience supporting enterprise platforms such as CDP, CRM, or analytics ecosystems
  • Practical knowledge of customer data management, segmentation logic, and governance principles
  • Strong collaboration skills across business and technical stakeholders
  • Structured and analytical approach to requirement definition and data alignment
What we offer:
  • Vast opportunities to learn, develop, and move up and across our global organization
  • Diverse and inclusive community of belonging
  • Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
  • Flexible work arrangements

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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