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Global Content and Knowledge Manager

https://www.lhh.com/ Logo

LHH

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Location:
United States , Virtual

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Category:

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Contract Type:
Employment contract

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Salary:

97000.00 USD / Year

Job Description:

Global Content & Knowledge Manager role accountable for managing and optimizing knowledge and sales content across the entire sales lifecycle. This includes curation, management and evolution of content, covering all parts of LHH, partnering with wider Go-to-market team, marketing, sales and subject matter experts. The role is a thought leader regarding sales content strategy, taxonomy, quality and innovation including use of technology in production and curation of content.

Job Responsibility:

  • Manage and optimize knowledge and sales content across entire sales lifecycle
  • Curate, manage and evolve content covering all parts of LHH
  • Partner with wider Go-to-market team, marketing, sales and subject matter experts
  • Manage small team of content and knowledge specialists
  • Develop, maintain and update repository of knowledge and content assets
  • Ensure taxonomy supports content categorization in line with business needs
  • Be expert for LHH content tech stack (Loopio and Seismic)
  • Define and uphold quality standards for all sales content
  • Act as ambassador to wider sales organization for use of available content
  • Monitor sales materials & content usage across all tech stacks
  • Lead content function including management of two specialists

Requirements:

  • Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
  • Content creation track record within B2B environment focused on commercial industries (preferably Professional or Business Services)
  • Experience in management of sales content tech-stack and maximizing its usage and effectiveness
  • Expert at both written and visual content
  • Experience in introduction of new technologies to support content creation or management
  • Excellent verbal and written communication skills
  • Personal passion for content
  • Experience of using PPT effectively in producing sales materials
  • Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
  • Ability to work independently, problem solve and be self-motivated
  • Excellent networking, collaboration, and project management skills within complex international organization
  • Capable of engaging wide range of subject matter experts, including senior functional heads/leaders to achieve content goals
  • Analytical skills to interpret relevant data and use it effectively within content
  • Ability to balance need for both visible results and foundational/long-term needs
  • Ability to navigate, adapt and succeed in ambiguity

Nice to have:

Experience in Professional or Business Services industry

What we offer:
  • Bonus
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Term life and AD&D insurance
  • Short-term and long-term disability
  • Additional voluntary benefits
  • Commuter benefits
  • Wellness plans
  • 401k plan or non-qualified deferred compensation plan
  • Personal Time Off (PTO)
  • Paid Holidays
  • Up to 6 weeks of Paid Parental Leave

Additional Information:

Job Posted:
September 25, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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