Global Content and Knowledge Manager

• Manage and optimize knowledge and sales content across entire sales lifecycle
• Curate, manage and evolve content covering all parts of LHH
• Partner with wider Go-to-market team, marketing, sales and subject matter experts
• Manage small team of content and knowledge specialists
• Develop, maintain and update repository of knowledge and content assets
• Ensure taxonomy supports content categorization in line with business needs
• Be expert for LHH content tech stack (Loopio and Seismic)
• Define and uphold quality standards for all sales content
• Act as ambassador to wider sales organization for use of available content
• Monitor sales materials & content usage across all tech stacks
• Lead content function including management of two specialists

• Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
• Content creation track record within B2B environment focused on commercial industries (preferably Professional or Business Services)
• Experience in management of sales content tech-stack and maximizing its usage and effectiveness
• Expert at both written and visual content
• Experience in introduction of new technologies to support content creation or management
• Excellent verbal and written communication skills
• Personal passion for content
• Experience of using PPT effectively in producing sales materials
• Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
• Ability to work independently, problem solve and be self-motivated
• Excellent networking, collaboration, and project management skills within complex international organization
• Capable of engaging wide range of subject matter experts, including senior functional heads/leaders to achieve content goals
• Analytical skills to interpret relevant data and use it effectively within content
• Ability to balance need for both visible results and foundational/long-term needs
• Ability to navigate, adapt and succeed in ambiguity

Experience in Professional or Business Services industry

• Bonus
• Medical insurance
• Dental insurance
• Vision insurance
• Term life and AD&D insurance
• Short-term and long-term disability
• Additional voluntary benefits
• Commuter benefits
• Wellness plans
• 401k plan or non-qualified deferred compensation plan
• Personal Time Off (PTO)
• Paid Holidays
• Up to 6 weeks of Paid Parental Leave