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Global Content & Knowledge Manager role accountable for managing and optimizing knowledge and sales content across the entire sales lifecycle. This includes curation, management and evolution of content, partnering with wider Go-to-market team, marketing, sales and subject matter experts. The role is a thought leader regarding sales content strategy, taxonomy, quality and innovation including use of technology in production and curation of content.
Job Responsibility:
Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with Go-to-market team, marketing, sales and subject matter experts
Lead sales content strategy, taxonomy, quality and innovation including technology use
Manage team of content and knowledge specialists
Develop and maintain repository of knowledge and content assets
Be expert for LHH content tech stack (Loopio and Seismic)
Define and uphold quality standards for all sales content
Act as content ambassador to wider sales organization
Monitor sales materials and content usage across tech stacks
Lead content function and manage two specialists
Requirements:
Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries
Experience in management of sales content tech-stack
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Experience using PPT effectively in producing sales materials
Advanced level capabilities in MS Teams/SharePoint, SalesForce, AI and emerging tech
Ability to work independently, problem solve and be self-motivated
Excellent networking, collaboration, and project management skills within complex international organization
Capable of engaging subject matter experts and senior leaders
Analytical skills to interpret data for content planning
Ability to balance visible results and long-term needs
Ability to navigate ambiguity
Nice to have:
Experience in Professional or Business Services industry
Personal passion for content
What we offer:
Flexible working model
Private medical insurance (PMI)
Group personal pension plan
Career support for family and friends
25 working days paid holiday with opportunity to buy extra days off
Growth opportunities within human resources global leader
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