Global Content and Knowledge Manager, LHH

LHH

Location:
Canada, Virtual

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Global Content & Knowledge Manager role accountable for managing and optimizing knowledge and sales content across the entire sales lifecycle. This includes curation, management and evolution of content, covering all parts of LHH, partnering with wider Go-to-market team, marketing, sales and subject matter experts. The role is a thought leader regarding sales content strategy, taxonomy, quality and innovation including use of technology in production and curation of content.

Job Responsibility:

Manage and optimize knowledge and sales content across entire sales lifecycle
Curate, manage and evolve content covering all parts of LHH
Partner with wider Go-to-market team, marketing, sales and subject matter experts
Manage small team of content and knowledge specialists
Develop, maintain and update repository of knowledge and content assets
Ensure taxonomy supports content categorization in line with business needs
Be expert and point of contact for LHH content tech stack (Loopio and Seismic)
Develop best practices and training for Sales Enablement & OMT functions
Define and uphold quality standards for all sales content
Act as ambassador to wider sales organization for use of available content
Monitor sales materials & content usage across all tech stacks
Analyze knowledge and content management practices and metrics
Lead content function including management of two specialists

Requirements:

Minimum 5 years' recent experience in relevant content role within a bid or sales/sales enablement team
Content creation track record within B2B environment focused on commercial industries
Experience in management of sales content tech-stack
Expert at both written and visual content
Experience in introduction of new technologies to support content creation or management
Excellent verbal and written communication skills
Experience of using PPT effectively in producing sales materials
Advance level capabilities in use of tools such as MS Teams/SharePoint, SalesForce, AI and other emerging tech
Ability to work independently, problem solve and be self-motivated
Excellent networking, collaboration, and project management skills within complex international organization
Capable of engaging wide range of subject matter experts
Analytical skills to interpret relevant data
Ability to balance need for both visible results and foundational/long-term needs
Ability to navigate, adapt and succeed in ambiguity

Nice to have:

Experience preferably in Professional or Business Services
Personal passion for content

What we offer:

Growth opportunities within human resources global leader
Priority on learning to stay agile in competitive business environment
Open-minded environment where people spark new ideas and explore alternatives

Additional Information:

Job Posted:
September 28, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Global Content and Knowledge Manager

LHH

Location:Canada, Virtual

Category:Sales

Contract Type:Employment contract