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Global Community Events Coordinator

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Optimizely

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Location:
Bangladesh , Dhaka

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Category:
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Contract Type:
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Salary:

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Job Description:

The Community Events Manager plays a pivotal role in crafting and delivering exceptional experiences for our global customer community. This individual will plan and execute a diverse array of community-focused events, including regional meetups, user-group gatherings, roundtables, networking dinners, and activities adjacent to conferences. They will also support event planning for VIP customer segments, such as members of our Customer Advisory Board (CAB) and Executive Advisory Board (EAB), and will help lead the planning and execution of our annual Executive Advisory Board Summit. This role requires close collaboration with Field Marketing, Customer Success, Sales, Product Marketing, and senior leadership to ensure community events are well-coordinated, branded, and aligned with our broader customer engagement strategy. The ideal candidate is creative, proactive, and a go-getter who can drive events from concept to execution.

Job Responsibility:

  • Plan and execute events for all customer and user community members, including regional meetups, roundtables, networking dinners, and industry-event gatherings
  • Manage attendee lists and track registrations to ensure the right customers attend each event
  • Collaborate with Customer Success, Sales and Field Marketing to identify priority accounts and key participants
  • Support all event logistics: venue sourcing, vendor coordination, catering, A/V, registration tools, budgets, run-of-show planning, and onsite support
  • Design engaging and thoughtful attendee experiences to foster community connections
  • Plan and execute the annual Executive Advisory Board Summit, including agenda development, session content, and overall event logistics
  • Support other events attended by CAB/EAB and VIP customers, ensuring programming aligns with business priorities, fosters engagement, and enhances community connections
  • Manage invitations, confirmations, and logistics to ensure the right executive-level participants attend
  • Coordinate high-touch, premium experiences to enhance attendee engagement and satisfaction
  • Build and manage project plans, timelines, and task lists for each event
  • Track budgets, manage vendor contracts, and handle event expenses
  • Maintain event documentation, templates, and best practices to scale programs
  • Collect feedback, analyze results, and provide recommendations for future events

Requirements:

  • 2-4+ years of product marketing experience or event planning experience, community management, customer programs, or similar roles
  • Experience in B2B, enterprise software, or SaaS/Cloud environments with a readiness to share and implement best practices
  • Experience working with vendors, including restaurants, hotels, meeting spaces, and SWAG providers
  • A strong interest in becoming the product expert and bringing the voice of the customer to the product development and launch process
  • Strong internal and external collaboration and communication skills
  • Strong community experience — has previously worked within community-focused functions across regions/countries
  • Proven ability to manage multiple projects in a fast-paced environment
  • Bachelor's Degree with 2-4 years of experience

Nice to have:

  • Technical writing experience a plus
  • Experience using Optimizely products a plus
  • Familiarity with common event tools (Eventbrite, Cvent, Splash) also a plus
  • Experience with design tools - familiarity with graphics and experience design tools is a strong plus
What we offer:
  • Best-in-class compensation plans
  • Two annual festival bonuses
  • Recognition and rewards programs
  • Paid Maternity (4 months) & Paternity Leave (12 weeks)
  • Flexible vacations days and working hours
  • Provident Fund
  • Annual Work/Service Anniversary Leave
  • Comprehensive medical & life insurance for you and your dependants
  • Volunteering opportunities to make a difference
  • Chance to work alongside our incredible global team
  • Monthly and quarterly regional and global team-building events
  • Communal transport facilities inside Dhaka to and from the office
  • Free catered lunch every day
  • An agile performance review process that encourages ongoing transparency between managers and direct reports
  • Enablement program and soft skill training to support internal career growth and development

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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