Global Communications Manager Job at Assessfirst (Chesterton)

Job Description

The Global Communications Manager (GCM) is responsible for leading communications planning and execution, aiming at building brand awareness, establishing a market presence, reinforcing customer relationships, and ensuring brand alignment and consistency in internal messaging. The GCM establishes the operating model, governance, and delivery standards for the Communications department; planning, prioritizes, and sequences all communications events; aligns cross-functional dependencies; ensures initiatives are adequately funded and resourced; and ensures that each activity is properly linked to a business case with explicit value targets. Working closely with the Leadership and the Management Team, GCM translates MSX’s strategic priorities into clear communications roadmaps, with measurable outcomes and accountable owners. As the company responsible for awareness and reputation in the market, GCM supports the VP Strategy and CEO office in setting and socializing the communications initiatives.

Job Responsibility

Define annual and general Communication plan (external and internal), in line with Company strategic plan
Define and deploy Corporate Communication external activities such as CEO comms, press releases, announcement, branding, partnerships, including content creation for CEO strategic comms
Ensure to manage press and media acting as Company media representative
Ensure Company brand reputation across social media channels, increasing the audience in key channel, including designing special communication initiatives in line with business strategy
Ensure the alignment of the brand identity across internal and external communications
Define and ensure the deployment of internal communication activities related to Company Purpose, Vision and Mission, Strategic Direction, business imperatives, special initiatives, leader communications, and townhalls
Define and ensure the deployment of internal and external communication activities to support the management of exceptional events or crisis
Ensure consistent analytics activity to track and evaluate efficiency and effectiveness of Communication external and internal activities
Define, for the Communication team, and in line with the Company budget, the People development plan
Define Communication organization’s budgeting and forecasting processes in line with the Company financial scheduling
Monitor systematically Communication organization’s financial and operational results, ensuring the definition and deployment of necessary mitigation actions to achieve strategic and operational targets
Ensure alignment to MSX’s Purpose and operating model
adjust the roadmap as priorities evolve
Ensure the team is using PM tools (project scope, objectives, KPIs, deliverable and milestones, SAL, etc.), lean methodologies and AI enablement
Build company change management strategy and playbooks
ensure adoption, usage, and behavior change
Map stakeholders and influence networks
develop internal relationships with change agents, drive engagement plans and feedback loops

Requirements

Bachelor’s degree required
master’s in business, marketing and communications, or related field preferred
Project/Program Management certification (e.g., PMP, PgMP, PRINCE2) a strong plus
Lean/Six Sigma certification (Green/Black Belt) a strong plus
Change management certification (e.g., PROSCI) is advantageous
3-4 years leading company’s communications initiatives like communications, PR, or marketing
Must have at least 2 years in a management role
Proven success in international, multi-cultural environments with multi-BU stakeholder landscapes
Needs experience creating and implementing long-term communication strategies
Experience with a variety of communication channels, including digital and social media, is crucial
Proven exposure to digital/technology-enabled change and AI adoption
Automotive industry experience strongly preferred
B2B services exposure a plus
Advanced program/portfolio management methodologies and tooling
Lean and continuous improvement practices applied at scale
Company change management and communications
Financial acumen for business cases, ROI, and P&L impact
Familiarity with automotive value chains and trends
AI savvy
Company tools and reporting
Advanced MS Office (PowerPoint, Excel) and collaboration platforms
Data and analytics for KPI design, dashboards, and advanced insights generation
Stakeholder engagement and management: influence senior leaders
align diverse teams to outcomes
Integrated communications planning: convert strategic topics into actionable, phased communications roadmaps
Program governance: stage gates, dependency/risk management, and cadence discipline
Meeting and decision facilitation: drive clarity, accountability, and velocity
Planning and organization: manage multiple workstreams and competing priorities
Analytics: define KPIs/OKRs
interpret data to drive decisions and course corrections
Communication and presenting: crisp executive narratives and engaging org-wide messaging
Leadership: inspires, mentors, and holds teams accountable
adept at guiding through ambiguity
Operational autonomy: self-directed, decisive, and results-focused
Innovation: challenges the status quo with pragmatic, value-oriented solutions, making bold choices on technology deployment to improve efficiency
Resilience and positivity: sustains momentum through setbacks
models growth mindset
Cross-cultural effectiveness: navigates global, multi-cultural contexts with empathy and clarity

Nice to have

Automotive industry experience strongly preferred
B2B services exposure a plus
Project/Program Management certification (e.g., PMP, PgMP, PRINCE2) a strong plus
Lean/Six Sigma certification (Green/Black Belt) a strong plus
Change management certification (e.g., PROSCI) is advantageous

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Global Communications Manager

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