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We are seeking an experienced Global Communication Manager to lead our communication strategies and initiatives. The ideal candidate will have a minimum of 10 years of experience in communication, with a proven track record in managing internal and external communications and contingency situation. This role will also involve providing crucial support to our affiliates and training local marketing teams.
Job Responsibility:
Serve as the trusted communications advisor to the leaders, providing ongoing counsel and support for written and verbal communications
Develop presentation materials and expand the executives’ external presences through thought leadership activities
Collaborate closing with CHRP to keep employees informed and engaged through effective communication channels and strategies
Lead and execute strategic internal communications programs, including quarterly town hall meetings and regular updates
Manage the internal communications calendar and create engaging content for various channels
Manage corporate messaging, brand perception, and stakeholder relations to enhance the company's reputation and visibility
Partner with communication and PR colleagues to support executive visibility & campaigns efforts, including conferences, events, media relations and social platforms
Be the point person for media monitoring, coordinating with agency partners, maintaining media coverage tracker and managing media relations inbox
Develop and oversee the creation of high-quality content for various communication platforms, including newsletters, press releases, social media and the company website
Collaborate with the Social Media & Influence function, ensuring alignment with global communication strategy and consistency across platforms and influencer activations
Anticipate, mitigate, and manage contingency plans to protect the company’s reputation with clear and effective communication plans
Develop and implement contingency protocols and procedures
Coordinate with senior leadership and relevant departments during contingency plans to ensure timely and accurate information dissemination and business continuity
Provide strategic communication guidance and support to global teams and affiliates, ensuring brand consistency, content quality and alignment across all markets and channels
Define and monitor communication KPIs, and lead capability-building for local teams through training and best practice sharing
Build and maintain strong relationships with key stakeholders, including employees, customers, partners and media
Requirements:
Master’s degree in Communications, Public Relations, Marketing, or a related field
+10 years of experience in global communication, medical devices or pharmaceutical sector with a focus on internal and external communications and thought leadership
Demonstrated ability to advise senior leaders on strategic messaging and executive visibility
Excellent writing and verbal communication skills across internal and external channels
Strong expertise in shaping brand reputation and managing stakeholder engagement
Successful track record in leading internal communication programs that drive employee engagement
Experienced in developing and executing crisis communication strategies
Skilled in training and supporting local teams to ensure global consistency
Good proficiency with media monitoring tools (e.g., ARGUS, Brandwatch, Cision) for insights and reporting
Effective collaborator across global, multicultural teams and functions
Fluent in English
Strong project management and organizational skills with attention to detail
Capable of managing multiple priorities in a fast-paced environment
Nice to have:
proficiency in French or another European language is an asset
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