Global Commercial Education Manager Job at 10x Genomics

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Customer Success Manager II, Global Strategic

As a Customer Success Manager in our Strategic team you will be part of a team m...

Location

United Kingdom , London

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management
You have some client facing experience and the intention to progress your career in customer success
You have excellent written and verbal communication skills
You manage projects and tasks to completion
You take initiative
You’re interested and eager to learn more about both technical and marketing concepts with real world applications
You are known for being a team player
You welcome feedback
Your interests include marketing strategy, digital marketing, technology and mobile trends
You are intellectually curious and are known as a problem solver, you're not afraid to tackle technical problems

Job Responsibility

Own client renewals, retention and net retention targets for your customers within larger groups
Be your customers’ main point of contact and trusted advisor at Braze
Partner with Strategic CSMs and Account Executives to provide an excellent customer experience and to ensure commercial alignment
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Assist the wider Braze account team in highlighting the value delivered by Braze for your customers
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Director of Global Commercial Sales

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. P...

Location

United States , Atlanta

Salary:

119000.00 - 164000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

5+ years of progressive sales leadership experience with direct responsibility for revenue targets and team management in a B2B SaaS environment, with demonstrated success implementing digital-first sales approaches and automation technologies.
Demonstrated success in building a high-performing, metrics-driven SDR/BDR function.
Proven track record of owning and consistently delivering against revenue numbers with experience managing forecasting processes and providing accurate weekly pipeline reporting.
Success scaling revenue through automated and digital channels.
Expert-level proficiency with Salesforce.com, sales engagement platforms, and marketing automation tools.
Hands-on experience implementing and optimizing AI-powered sales development tools, with understanding of how to balance automated engagement with human intervention for maximum effectiveness.
Proven ability to design and implement scalable processes that prioritize digital engagement and automation while maintaining high conversion rates and customer experience standards.
Strong analytical skills with the ability to interpret performance data from both agentic tools and human activities, identifying optimal intervention points and conversion opportunities.
Education: Bachelor's degree required.

Job Responsibility

Lead and scale a global team of Sales Development Representatives, Business Development Representatives and Sales Representatives focused on commercial acquisition and expansion as well as cover enterprise acquisition.
Develop and execute comprehensive strategies that prioritize agentic tools, automated sequences, and digital engagement.
Own and deliver against new business and expansion revenue forecasts with weekly accuracy and accountability.
Design and implement processes that leverage our agentic SDR tool as the primary driver of initial prospect engagement, qualification, and nurturing while ensuring human sellers step in at optimal conversion points to maximize pipeline efficiency.
Leverage advanced Salesforce capabilities and sophisticated email sequences to create seamless, automated customer journeys.
Partner with programs team to build and optimize automated email programs, chatbot interactions, and digital touchpoints which span across acquisition and expansion lifecycle moments.
Monitor tool performance (including agentic tools), analyze effectiveness metrics, and continuously refine automated prospecting, qualification, and nurturing workflows.
Establish clear protocols for when and how human reps engage in the sales process, ensuring seamless handoffs from agentic tools to human representatives.
Work collaboratively with Marketing, Sales Operations, Customer Success, and Product teams to optimize digital lead flow to attain quarterly new + expansion targets.
Establish comprehensive reporting frameworks that provide actionable insights into agentic tool performance, digital engagement metrics, and human intervention points.

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Senior Global Supply Manager

We’re hiring a Senior Global Supply Manager (Electronics) to lead strategic sour...

Location

United States , Boston

Salary:

130000.00 - 185000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

Bachelor's degree in supply chain, business, logistics, or a related field
technical education in electrical engineering strongly preferred
8+ years in strategic sourcing and commodity management of electronic components within CM/JDM/ODM environments
Deep knowledge of electronic components relevant to fitness wearables, such as semiconductors, power management, wireless modules, and sensors
Strong experience working with Tier 1 electronic distributors and component manufacturers in North America and Asia
Proficient in supplier contract negotiation, cost modeling, and understanding of component liability balancing
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Job Responsibility

Own commercial relationships with suppliers from quotation through execution, including negotiation of all cost elements and analysis of variances
Lead weekly and quarterly supplier reviews, including clear-to-build readiness, capacity planning, and KPI performance
Develop and manage silicon and semiconductor sourcing strategies with a focus on risk mitigation and supply flexibility
Stay ahead of market trends and proactively resolve component supply issues through collaboration with internal teams and external partners
Evaluate sourcing opportunities across quality, cost, inventory, and delivery metrics
support product lifecycle decisions with cost and supply insights
Partner with hardware engineering to align component selection with product performance and innovation goals
Contribute to WHOOP’s broader supply chain initiatives by ensuring commodity alignment and continuity across sourcing programs
Travel up to 25% to strengthen supplier partnerships and maintain global oversight

What we offer

equity
benefits

Fulltime

Head of Learning Products and Commercial Strategy

This opportunity is to join a long-term client of Instinct’s; a respected and fo...

Location

United Kingdom , East Midlands

Salary:

55000.00 - 75000.00 GBP / Year

Instinct Resourcing

Expiration Date

Until further notice

Requirements

Proven experience leading learning product teams to achieve strategic and commercial success
Deep understanding of how to implement learning design, UX/UI principles, and digital learning technologies to improve a product suite
Experience managing and developing multidisciplinary teams (Commercial, Operations, Marketing, etc.)
Excellent stakeholder management and communication skills, capable of influencing and driving commercial success
Knowledge of the broader education or qualifications landscape to identify growth opportunities through new business ventures

Job Responsibility

Take full ownership of a diverse portfolio of learning products, including digital courses, regulated qualifications, and bespoke client programmes
Lead a team of product, business, and study centre managers to drive innovation, efficiency, and learner impact across all formats
Play a key role in commercial success and innovation by shaping product strategy, identifying new business opportunities, and ensuring that the organisation’s learning offerings remain relevant, inclusive, and future-focused
Adopting emerging technologies and enhancing UX principles
Analysing performance data and managing global learning products

What we offer

Hybrid working model with flexible hours
Generous pension scheme
25 days’ holiday plus bank holidays, increasing with service
Enhanced wellbeing and family leave policies
Comprehensive learning and professional development support
Commitment to diversity, inclusion, and sustainability across all operations

Fulltime

Category Manager – Premium Home Appliance

Join Miele GB and Ireland’s dynamic team, where innovation meets tradition. As a...

Location

United Kingdom , Abingdon

Salary:

56000.00 GBP / Year

Miele GB

Expiration Date

Until further notice

Requirements

Must have a degree-level education or equivalent experience, ideally in Business or Marketing, with a full driving licence
Must have proven experience as a Category Manager, including strategic planning and consumer campaign leadership
Must have strong cross-market collaboration skills, working effectively with central functions such as global category, communications and digital teams
Must have broad commercial expertise, including financial planning, project management, channel distribution, and retailer engagement
Ability to translate insights into action and drive performance across multiple product lines and consumer touchpoints

Job Responsibility

In close collaboration with internal departments, generate actionable insights from multiple data sources to assess market opportunities and brand performance
You contribute your expertise to applying consumer and customer insights that identify growth levers and enhance brand awareness across the consumer journey
In partnership with commercial and marketing teams, develop category strategy and budget plans with support from the Strategic Category Lead that align resources with market opportunities and consumer needs
You optimise portfolio management by refining SKU ranges, pricing strategies, and promotional plans to drive value and operational efficiency
In coordination with channel teams, lead consumer activation planning across digital, in-store, and CRM channels, ensuring timely and budget-aligned execution
You align and integrate plans with central and market teams for innovation launches, segmentation, and campaign execution, maintaining a rolling 12-month operational rhythm
In collaboration with leadership, foster a culture of insight-driven decision-making and continuous improvement across your category areas

What we offer

A bonus scheme of up to 4 months’ salary
Extensive discounts on Miele products for yourself, family and friends
Discounted gym membership and subsidised onsite café
Extensive health cash plan and free eye tests
Additional benefits including financial advice, recognition schemes and more

Fulltime

Senior National Account Manager

A growing & popular skincare brand is looking for a Strategic Senior National Ac...

Location

United Kingdom , London

Salary:

75000.00 GBP / Year

D R Newitt Recruitment

Expiration Date

Until further notice

Requirements

5+ years in Account Management or Category Management (brand or vendor side) within skincare, beauty and/or personal care
Experience working directly with Boots is essential
Strong analytical skills & technical skills
Excellent communication & interpersonal skills
Able to work independently whilst collaborating with global teams

Job Responsibility

Build and execute retailer strategies across assortment, forecasting, promotions, and retail activation
Lead weekly sales performance analysis and category insights to drive growth
Translate global brand strategy into tailored UK retailer plans
Primary contact for Boots retail & online, Ireland, supply, and marketing teams
Lead JBP, promo reviews, and store-level engagement to maximize visibility and sell-through
Strengthen retailer partnerships and unlock incremental opportunities
Own annual and rolling forecasts, stock planning, and retailer P&L
Manage investment, marketing spend, promo margins, and terms
Identify profitability risks and opportunities
Own line reviews and new product pitches

What we offer

tailored benefits
flexible working

Fulltime

Key Account Manager

As an Account Manager, you will be responsible for developing strong relationshi...

Location

Spain , Madrid

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

At least 5+ years of relevant experience
ideally in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
Full professional written and verbal proficiency in Spanish and English (other languages are a plus)
Some domestic and international travel required

Job Responsibility

Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders
Develop a global network of people within Adyen and work collaboratively across cultures and time zones
Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers
Position Adyen as a trusted partner and use data to tell compelling stories
Prioritize and execute on short and long term projects with varying timelines across multiple accounts
Be the voice and champion for your customer internally and serve as a feedback loop

Country Manager

This is an opportunity to combine entrepreneurial drive with global resources: s...

Location

Canada , Toronto; Vancouver; Calgary

Salary:

Not provided

Crimson Education

Expiration Date

Until further notice

Requirements

3+ years of people leadership experience
Bachelor’s degree or higher from a top 20 college
Experience in executing sales and marketing strategic initiatives and best practices within a complex business environment
A high level of critical thinking, solid commercial and strategic agility
Professional communication skills, both written and verbal
Relentless ambition
Knowledge of platforms such as Salesforce, Marketo, Storyblok, Google Analytics
Experience in social media marketing including Facebook, IG, Twitter, TikTok, LinkedIn and more
Right to work in Canada

Job Responsibility

Manage and drive local sales and marketing teams, ensuring team performance and engagement
Develop and execute a marketing and sales strategy to create brand value and awareness including building relationships with various media outlets across Crimson’s products and services
Drive highly profitable operations through close management of the P&L
Coordinate and maintain close communication with global teams to effectively leverage the platform and ensure seamless execution
Build strong relationships with stakeholders across Canada, educational fair organisers and other partners
Act as a positive ambassador for Crimson’s culture through daily actions that instil our core values, and representative on behalf of Crimson as required at events and conferences
Ensure accurate and regular reporting and compliance to Crimson's standard operating procedures
Identify potential M&A opportunities that will be accretive to the overall platform
Ensure the overall student experience creates a positive NPS
Optimise in conjunction with global teams, education coordination and strategist models in the region to achieve both net profit and NPS targets

What we offer

Flexible working environment, you will be empowered to structure how you work
Option to work from our many locations/remotely around the globe (role dependent) with us!
Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
$1,000 training budget per year- we love to level up!
Psychologist on staff
Impressive fireside chats and workshops to help the team continuously level up
Radical Candour is a feedback approach we live by
We’re a global player with 30+ markets (and growing) across the globe!

Fulltime

Global Commercial Education Manager

10x Genomics

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 03, 2026

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