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Global Co Head of Payments Processing & Strategy

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom , Belfast

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Citibank is seeking a highly experienced and dynamic Director to lead its EMEA Derivative Payment Operations. This critical role demands a visionary leader capable of driving strategic transformation, enhancing operational efficiency, and embedding robust risk and control frameworks within a complex global environment. The Director will be responsible for overseeing all aspects of derivative payment processing, ensuring adherence to regulatory requirements, and fostering a culture of continuous improvement and innovation. This role requires a proven track record in financial services operations, with a deep understanding of derivative products and payment lifecycle, coupled with exceptional leadership, change management, and risk management capabilities.

Job Responsibility:

  • Engage with global stakeholders to develop and execute the strategic evolution of the Derivative Settlements platform (OAsys), aligning with global business objectives and industry best practices
  • Develop and oversee an optimized functional alignment to deliver Client service excellence
  • Drive a culture of innovation, identifying opportunities for automation, digitalization, and process simplification
  • Foster strong relationships with key stakeholders in business units, Risk and Technology and represent Derivative Payment Operations in strategic discussions with senior management, business partners, and external stakeholders
  • Lead and sponsor significant transformation initiatives, leveraging technology and process re-engineering to optimize efficiency, scalability, and client experience
  • Oversee the end-to-end processing of derivative payments, ensuring accuracy, timeliness, and completeness across OTC product types
  • Leverage data analytics and capabilities to identify potential efficiency and capacity generation
  • Manage operational teams, providing clear direction, performance expectations, and professional development opportunities
  • Implement and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational targets are met or exceeded
  • Ensure compliance with all internal policies, external regulations, and industry standards related to derivative payment processing
  • Establish and maintain a strong risk and control environment, identifying potential operational, regulatory, and reputational risks
  • Design, implement, and monitor robust controls, proactively addressing control gaps and enhancing existing frameworks
  • Lead incident management processes, ensuring timely escalation, resolution, and root cause analysis of operational issues
  • Partner with Risk, Internal Audit, & Compliance to ensure full adherence to regulatory requirements and internal governance
  • Build and maintain strong relationships with key internal stakeholders, including Trading Desks, Sales, Treasury, Technology, Finance, and other Operations functions
  • Engage with external parties such as custodians, clearing houses, and regulators to represent Citibank's interests and ensure seamless operations
  • Communicate complex operational and strategic information effectively to diverse audiences, including senior leadership

Requirements:

  • Bachelor's degree in Finance, Business Administration, Economics, or a related field required
  • Significant experience in financial services operations, with experience in a leadership role overseeing derivative operations or payment processing
  • Extensive knowledge of derivative products (e.g., Swaps, Options, Futures, Forwards) and their lifecycle, including payments, confirmations, and settlements
  • Data analytics and low code capability experience including Appian, Tableau deployment
  • Demonstrated experience in leading large-scale transformation programs and managing significant organizational change
  • Proven expertise in establishing and managing strong risk and control frameworks within a regulated environment
  • Exceptional leadership, people management, and team development skills
  • Strong strategic thinking and problem-solving abilities
  • Deep analytical capabilities with a focus on data-driven decision-making
  • Excellent communication, interpersonal, and presentation skills
  • Ability to influence and drive consensus across various levels of the organization
  • Proficiency in operational risk management tools and methodologies
  • Familiarity with relevant industry technologies and trends (e.g., DLT, AI/ML in operations)

Nice to have:

  • Master's degree (MBA) or relevant professional certifications (e.g., CFA, PMP) preferred
  • Global experience preferred, working with diverse teams and complex regulatory landscapes
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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