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We are looking for a Global Clinical Distribution Lead to join the PTDS-L (Clinical Distribution) team. This role is a key contributor to Roche’s global clinical supply chain, ensuring the timely and compliant distribution of clinical trial materials to patients worldwide. Based in Toronto (Mississauga) and working closely with global teams in Switzerland and the United States, this position manages the end-to-end distribution for more than 600 clinical trials across a global network of 24 depots. The role is critical to ensuring that no patient misses treatment due to supply delays. This is a hybrid role, requiring 3 days onsite per week in Toronto.
Job Responsibility:
Manage and ensure on-time, end-to-end global distribution of clinical trial materials
Support and participate in cross-functional teams such as Project Execution Teams (PETs) and global Study Execution Teams (gSETs), leading distribution-related discussions and decision-making
Identify, troubleshoot, and resolve operational and system-related issues that may impact clinical supply timelines
Coordinate closely with Clinical Demand and Supply Leaders to ensure optimal depot inventory levels across the global network
Drive and support process improvements and strategic projects within the global clinical distribution framework
Maintain high data accuracy within the CLARA system, including system monitoring and diagnostics
Operate in full compliance with GMP requirements, managing quality incidents, CAPAs, and change controls as needed
Act as a key distribution subject matter expert, ensuring alignment across stakeholders and regions
Requirements:
3–5 years of experience in clinical trial management, clinical logistics, warehouse management, or supply chain roles (pharmaceutical or biotech industry preferred)
Strong ability to work with SAP and other IT systems, including system troubleshooting and diagnostics
Bachelor’s degree in Business, Operations, Supply Chain, or a related field (preferred)
Professional certifications such as APICS, SCOR, Lean, or Six Sigma are considered an asset
Experience working in cross-functional, cross-cultural, and agile environments
Strong organizational skills with the ability to manage multiple priorities in complex global settings
Excellent communication and stakeholder management skills
What we offer:
An international community bringing together more than 110 different nationalities
An environment where trust is central: 70% of our leaders started their careers at the entry level
A strong training system with our internal Academy and more than 250 modules available
A dynamic work environment that frequently comes together for internal events (afterworks, team buildings, etc.)