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Join a dynamic team as a Global Client Manager, focusing on high bandwidth IP transit services. Leverage your sales expertise and technical knowledge to drive revenue growth and enhance customer satisfaction. Ideal candidates will have a strong background in high-tech sales and excellent communication skills. The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
Job Responsibility:
Generate incremental new sales consistent with monthly targets
Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
Development of close working relationships with NTT international affiliate companies
Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN
Development of a sales plan consistent with department objectives
Track, manage, and report ongoing activity relative to plan
Ability to travel up to 50%, or as needed
Performs other duties as they may be assigned
Requirements:
Must have experience selling 100 Gig+ connections to clients in industries like gaming, hosting, CDN, OTT, etc.
Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers
Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
Have a good understanding of the respective strengths and weaknesses of such Providers
Bachelor’s Degree in Business, Marketing, Finance or a related field preferred
Must be familiar with the unique technical requirements of IP Transit network customers
Development of complex multi-component business solutions within the Technology and/or ISP industries
Thorough understanding of the underlying technologies and economics of the Internet.
A track record of over-achieving sales quotas
Must be able to efficiently communicate to senior management both within and outside the company
Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources
Excellent communication skills, both verbal and written
Proficient in use of Salesforce (SFDC) or similar CRM
Proficient in use of all Microsoft Office applications
Flexibility to work outside of standard 8am-5pm US time zone hour