Global Clearing Operational Resiliency Product Manager, Citi

Citi

Location:
United Kingdom, London

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Global Clearing Operational Resiliency Product Manager will join the Payments product team in London, working closely with members of the Global and UK and Europe Payments teams. This role will strategically liaise with partners across various geographies to drive market analysis, develop compelling client propositions, define robust product solution sets, and ensure the safety and soundness of our product offering with a core focus on End-to-End Resiliency. This position is pivotal in maintaining the integrity and stability of Citi's Global Clearing products.

Job Responsibility:

Lead product development and strategy for Global Clearing
Manage risk, compliance, and regulatory requirements
Drive end-to-end operational resiliency
Map Critical Business Services and establish impact tolerances
Engage with senior leaders and SMEs
Coordinate reporting on resiliency efforts to governance committees
Enhance client experience and satisfaction for payment products
Provide product training and SME for Global Clearing
Manage Product Approval Programme (PAP)
Participate in Professional Industry Groups and Forums
Deliver tactical and strategic capability development

Requirements:

University graduate (preferably in business, finance, or marketing)
Extensive experience in financial services with proven track record in Payments or Cash Management
Deep understanding of payments ecosystem including regulatory and market developments
Experience with F.I. client segments
Proven product management experience with payment or cash management products
Focus on product resiliency and risk
Strong analytical and problem-solving skills
Exceptional verbal, written, and interpersonal communication skills
Demonstrated project management skills
Client-first mindset
Self-motivated with ability to operate strategically

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to learning and development resources
Hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)

Additional Information:

Job Posted:
September 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Global Clearing Operational Resiliency Product Manager