Global Channels Vendor TPEM, HSBC

HSBC

Location:
India, Hyderabad

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. This role involves managing and overseeing Channel Service’s Global Vendors, monitoring performance, and supporting strategic initiatives.

Job Responsibility:

To manage and oversee Channel Service’s Global Vendors in line with HSBCs Third Party Risk Management Policy, ensuring contractual responsibilities are upheld and delivered
To oversee aligned Global Contract Spend of c$60m
To actively monitor global vendor performance and ensure standards of service meet HSBC and customer requirements
ensuring any performance issues, risks & incidents are appropriately escalated
To work with markets consuming Vendor services to support consistency in vendor management practices and oversight of performance, risks and issues and drive best practice
Support the Global Head of Channel Services to provide strategic direction to HSBC regarding the contract(s) under your control, support and lead key vendor initiatives, and opportunities to reduce cost and improve operational resilience
Partner with other areas of HSBC including Procurement, CCO, Product, Marketing, Operational Resilience to support management and oversight of key vendors
including wider HSBC business partners
Manage key Global Vendors with a total contract value of approximately $60 million, including Card Issuance, International Courier, and Document Storage

Requirements:

Minimum 7 years of experience in operations or a directly related business/function
Proven track record in Vendor Management with strong operational control capabilities
Excellent planning, organizing, and commercial skills with the tenacity to drive results
Ability to interact and build relationships with all levels of internal and external stakeholders
Experience in managing third-party or operational risk with a strategic approach to risk management
Bachelor’s degree and demonstration of relevant industry experience

What we offer:

Equal opportunity employer
Inclusive and diverse environment
Continuous professional development
Flexible working
Opportunities to grow

Additional Information:

Job Posted:
September 09, 2025

Expiration:
September 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Global Channels Vendor TPEM

HSBC

Location:India, Hyderabad

Category:Banking

Contract Type:Employment contract