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OpenAI Logo OpenAI · IT - Software Development

Global Business Insights & Automation Lead

United States, San Francisco 230000.00 - 385000.00 USD / Year · Job Posted February 21, 2026
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Job Description

As the Global Business Insights & Automation Lead, you will combine the analytical depth of a data scientist with the strategic storytelling and executive communication of a management consultant. You will lead a small, high-impact team to design, automate, and operationalize global business insight systems that power OpenAI’s decision-making at scale. You’ll work closely with Finance leadership, GTM, Product, and Engineering to surface the “why behind the numbers,” automate recurring analytics, and develop frameworks that connect business drivers to company strategy. This is a hands-on leadership role — equally focused on building analytical frameworks, mentoring talent, and shaping executive narratives.

Job Responsibility

  • Become an expert in OpenAI’s data, systems, and business dynamics across products and regions
  • Lead the design and implementation of global KPI frameworks and insight automation systems that serve cross functional partners
  • Architect scalable data products — dashboards, variance analyzers, pacing models, and agentic workflows — to deliver proactive insights
  • Automate recurring reporting and analysis using OpenAI’s internal tools, surfacing real-time business trends and performance drivers
  • Partner with FP&A to connect financial performance with operational and product metrics, improving forecasting accuracy and investment decisions
  • Build models and frameworks for segmentation, pricing, and LTV to uncover growth opportunities and efficiency levers
  • Translate complex analyses into clear, concise executive narratives — distilling technical detail into actionable insights
  • Coach and develop a small, high-performing team of analytics engineer and data scientists, ensuring analytical rigor and stakeholder trust

Requirements

  • 10+ years of experience in analytics, business insights, or data science
  • Experience at McKinsey, Bain, or BCG combined with hands-on work in a high-growth technology company
  • Advanced degree (MS or PhD) in a quantitative field (Statistics, Economics, Computer Science, Operations Research, etc.)
  • Comfortable in SQL and Python
  • Comfortable building analytical models and automated pipelines
  • Deep experience with BI tools such as Tableau
  • Have built scalable dashboards and metric layers used by executives
  • Strong understanding of financial and operational metrics (e.g., revenue, margin, LTV, CAC, WAU/DAU, ARPU)
  • Excel at executive storytelling
  • Thrive in fast-moving, ambiguous environments
  • Take ownership of problems end-to-end

What we offer

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
  • Offers Equity
  • Performance-related bonus(es) for eligible employees
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