CrawlJobs Logo

Global Business Insights & Automation Lead

openai.com Logo

OpenAI

Location Icon

Location:
United States , San Francisco

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

230000.00 - 385000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

As the Global Business Insights & Automation Lead, you will combine the analytical depth of a data scientist with the strategic storytelling and executive communication of a management consultant. You will lead a small, high-impact team to design, automate, and operationalize global business insight systems that power OpenAI’s decision-making at scale. You’ll work closely with Finance leadership, GTM, Product, and Engineering to surface the “why behind the numbers,” automate recurring analytics, and develop frameworks that connect business drivers to company strategy. This is a hands-on leadership role — equally focused on building analytical frameworks, mentoring talent, and shaping executive narratives.

Job Responsibility:

  • Become an expert in OpenAI’s data, systems, and business dynamics across products and regions
  • Lead the design and implementation of global KPI frameworks and insight automation systems that serve cross functional partners
  • Architect scalable data products — dashboards, variance analyzers, pacing models, and agentic workflows — to deliver proactive insights
  • Automate recurring reporting and analysis using OpenAI’s internal tools, surfacing real-time business trends and performance drivers
  • Partner with FP&A to connect financial performance with operational and product metrics, improving forecasting accuracy and investment decisions
  • Build models and frameworks for segmentation, pricing, and LTV to uncover growth opportunities and efficiency levers
  • Translate complex analyses into clear, concise executive narratives — distilling technical detail into actionable insights
  • Coach and develop a small, high-performing team of analytics engineer and data scientists, ensuring analytical rigor and stakeholder trust

Requirements:

  • 10+ years of experience in analytics, business insights, or data science
  • Experience at McKinsey, Bain, or BCG combined with hands-on work in a high-growth technology company
  • Advanced degree (MS or PhD) in a quantitative field (Statistics, Economics, Computer Science, Operations Research, etc.)
  • Comfortable in SQL and Python
  • Comfortable building analytical models and automated pipelines
  • Deep experience with BI tools such as Tableau
  • Have built scalable dashboards and metric layers used by executives
  • Strong understanding of financial and operational metrics (e.g., revenue, margin, LTV, CAC, WAU/DAU, ARPU)
  • Excel at executive storytelling
  • Thrive in fast-moving, ambiguous environments
  • Take ownership of problems end-to-end
What we offer:
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
  • Offers Equity
  • Performance-related bonus(es) for eligible employees

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
OpenAI - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Global Business Insights & Automation Lead

Director – Global CRM Business Strategy & Enablement

BioMarin is seeking an experienced and strategic leader to serve as the Director...
Location
Location
United States , San Rafael, California
Salary
Salary:
178900.00 - 245960.00 USD / Year
biomarin.com Logo
BioMarin Pharmaceutical
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business Administration, Marketing, Information Systems, or a related field
  • MBA preferred
  • 10+ years of experience in CRM strategy development or management within the biotech/pharmaceutical industry or a similarly regulated environment
  • Proven experience working with Veeva, Salesforce (or similar platforms) at an enterprise level for configuration management and optimization
  • Experience with CRM configuration, management, and optimization, as well as integration with marketing automation tools (e.g., Salesforce Marketing Cloud, Marketo)
  • Strong understanding of CRM systems (e.g., Veeva, Salesforce) and their integration with marketing automation tools (e.g., SFMC, Marketo)
  • Strong understanding of pharma / life sciences CRM use cases, commercial workflows and customer types & lifecycle management
  • Excellent analytical skills with the ability to turn data into actionable insights for strategic decision-making
  • Exceptional communication skills for collaborating across matrixed organizations with diverse stakeholders (Sales, Marketing, and IT)
  • Demonstrated ability to lead cross-functional projects from concept through execution in a fast-paced environment
Job Responsibility
Job Responsibility
  • Define and lead the enterprise CRM strategy and roadmap, ensuring alignment with CX goals, digital data strategy, and campaign needs
  • Develop and implement a comprehensive CRM strategy that supports BioMarin’s business objectives and enhances customer engagement
  • Define and prioritize CRM initiatives across Business Units and regions for efficient resource allocation and timely execution
  • Oversee the entire CRM lifecycle, from requirements gathering to deployment, ongoing optimization, and future enhancements
  • Collaborate with therapeutic area leads, digital peers, and their respective teams to ensure the CRM system supports unique business needs
  • Act as a trusted advisor, guiding business units on leveraging CRM capabilities for customer engagement strategies
  • Ensure CRM functionalities are aligned with business unit goals to maximize impact on sales and marketing
  • Lead business ownership of CRM tools (including Veeva, Salesforce, and other key life sciences CRM systems), driving adoption, governance, and integration with omnichannel engagement platforms
  • Ensure optimization of HCP and patient engagement via adaptation of segmentation, dynamic targeting, next-best-action logic, alerts / suggestions implementation, campaign tagging & attribution, and closed-loop measurement
  • Ensure activation of fit for purpose CRM capabilities for cross-functional team engagement, task and targets management
What we offer
What we offer
  • company-sponsored medical, dental, vision, and life insurance plans
  • discretionary annual bonus
  • discretionary stock-based long-term incentives
  • paid time off
  • Fulltime
Read More
Arrow Right

Lead, Process Engineering and Operations Transformation

This position is a senior individual contributor role responsible for leading bu...
Location
Location
United States , Hybrid (partly onsite, partly remote in the US)
Salary
Salary:
115500.00 - 266000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive knowledge of business process reengineering, value stream mapping, and operational diagnostics
  • Lean Six Sigma Black Belt or equivalent certification strongly preferred
  • Hands-on experience with process mining and automation platforms (e.g., Celonis, Signavio, Workfusion, Power Automate)
  • Strong stakeholder management, facilitation, and change leadership skills across regions and functions
  • Ability to influence without authority and communicate insights to both technical and executive audiences
  • Proficiency in using data visualization and analytics tools (e.g., Power BI, Tableau, Excel)
  • Experience navigating complex, matrixed environments and driving transformation across geographies
  • 8+ years of experience in process improvement, business transformation, or operational excellence roles in global organizations or consulting
  • Proven success in delivering enterprise-scale process change initiatives with measurable value realization
  • Deep familiarity with AMS business practices and cultural dynamics
Job Responsibility
Job Responsibility
  • Lead regional discovery, mapping, and optimization of end-to-end business processes across the Americas, aligned with HPEFS’ global transformation strategy
  • Serve as the key transformation point-of-contact for AMS-based stakeholders, collaborating closely with global peers, functional leaders, and digital enablement teams
  • Apply Lean Six Sigma, process mining, and intelligent automation tools to identify high-impact opportunities and redesign workflows
  • Translate process insights into compelling business cases and secure alignment with cross-functional sponsors
  • Guide and mentor regional peers in continuous improvement methodologies, contributing to knowledge sharing and capability building
  • Influence transformation roadmaps and prioritization decisions by leveraging business acumen, data analysis, and deep process understanding
  • Support the advancement of a Process Re-engineering Center of Excellence, contributing to frameworks, playbooks, and global standards
What we offer
What we offer
  • Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
  • Personal and professional development programs
  • Flexibility to manage work and personal needs
  • Unconditional inclusion
  • Fulltime
Read More
Arrow Right

Director of Global Commercial Sales

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. P...
Location
Location
United States , Atlanta
Salary
Salary:
119000.00 - 164000.00 USD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of progressive sales leadership experience with direct responsibility for revenue targets and team management in a B2B SaaS environment, with demonstrated success implementing digital-first sales approaches and automation technologies.
  • Demonstrated success in building a high-performing, metrics-driven SDR/BDR function.
  • Proven track record of owning and consistently delivering against revenue numbers with experience managing forecasting processes and providing accurate weekly pipeline reporting.
  • Success scaling revenue through automated and digital channels.
  • Expert-level proficiency with Salesforce.com, sales engagement platforms, and marketing automation tools.
  • Hands-on experience implementing and optimizing AI-powered sales development tools, with understanding of how to balance automated engagement with human intervention for maximum effectiveness.
  • Proven ability to design and implement scalable processes that prioritize digital engagement and automation while maintaining high conversion rates and customer experience standards.
  • Strong analytical skills with the ability to interpret performance data from both agentic tools and human activities, identifying optimal intervention points and conversion opportunities.
  • Education: Bachelor's degree required.
Job Responsibility
Job Responsibility
  • Lead and scale a global team of Sales Development Representatives, Business Development Representatives and Sales Representatives focused on commercial acquisition and expansion as well as cover enterprise acquisition.
  • Develop and execute comprehensive strategies that prioritize agentic tools, automated sequences, and digital engagement.
  • Own and deliver against new business and expansion revenue forecasts with weekly accuracy and accountability.
  • Design and implement processes that leverage our agentic SDR tool as the primary driver of initial prospect engagement, qualification, and nurturing while ensuring human sellers step in at optimal conversion points to maximize pipeline efficiency.
  • Leverage advanced Salesforce capabilities and sophisticated email sequences to create seamless, automated customer journeys.
  • Partner with programs team to build and optimize automated email programs, chatbot interactions, and digital touchpoints which span across acquisition and expansion lifecycle moments.
  • Monitor tool performance (including agentic tools), analyze effectiveness metrics, and continuously refine automated prospecting, qualification, and nurturing workflows.
  • Establish clear protocols for when and how human reps engage in the sales process, ensuring seamless handoffs from agentic tools to human representatives.
  • Work collaboratively with Marketing, Sales Operations, Customer Success, and Product teams to optimize digital lead flow to attain quarterly new + expansion targets.
  • Establish comprehensive reporting frameworks that provide actionable insights into agentic tool performance, digital engagement metrics, and human intervention points.
What we offer
What we offer
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Fulltime
Read More
Arrow Right

Business Development Manager Pharma & Biotech

Are you a sales person with passion, do you inspire customers for our innovative...
Location
Location
Belgium , Antwerp
Salary
Salary:
Not provided
atsautomation.com Logo
ATS Automation Tooling Systems Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min. Bachelor’s degree in engineering, sales, marketing or related field
  • Experience and (basic) understanding of life sciences manufacturing practices (Automation, GAMP, CSV) would be an asset
  • Working experience of at least 5 years in Sales Operations or as a project engineer, lead engineer or specialist and ready for the next step
  • Basic understanding of Automation and/or MES PA portfolio of solutions and services
  • Ability to develop effective customer relationship to generate sales opportunities
  • Experience in customer relation management
  • Demonstrate a passion and genuine desire to draw insights that will lead to the development of effective sales strategies
  • Good communication skills with an ability to tailor messages for any audience on technical and business side
  • French and Dutch are required
Job Responsibility
Job Responsibility
  • Defining the individual approach to specific customers in order to create strong and lasting relationships and to achieve designated sales targets
  • Creates opportunities for the business by gathering information and keeping the business up to date
  • Planning and executing effective sales activities in line with the business strategy that are focused on customer satisfaction and revenue generation
  • Analyse the business’s sales operations information and leverages important information in the development of sales operations approaches
  • Develops an in-depth knowledge of the business’s core solutions through the completion of training programs and the conversion in sales activities
  • Works closely with operation departments, the marketing department, digital solution architects and the product development department to optimize the value selling towards the customer
  • Work closely with your global sales colleagues to create a growth strategy for your customers
What we offer
What we offer
  • Exclusive compensation package: We offer a competitive salary, complemented by additional benefits
  • Flexible working hours: We provide flexible working hours and the option to work remotely, tailored to your professional lifestyle
  • Sustainable mobility solutions: You will receive a fully electric company car, including a charging card and the option for a home charging station. Additionally, charging facilities are available at our offices
  • Continuous professional development: Broaden your horizons with ongoing personal and professional growth opportunities, both horizontally and vertically
  • Fun team environment: We regularly organize team events such as Christmas parties, social quarterly drinks, sports tournaments, and more
  • Fulltime
Read More
Arrow Right
New

Global Supply Chain Optimization and Analytics Manager

As the Global Supply Chain Analytics Manager, you will be the insight engine for...
Location
Location
United States , San Diego; Lithia Springs
Salary
Salary:
128000.00 - 192000.00 USD / Year
resmed.com Logo
ResMed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in supply chain analytics, distribution, logistics, engineering, or trade operations, with demonstrated leadership impact
  • Proven experience managing global or cross-regional teams in a matrixed organization
  • Strong business acumen and ability to influence senior stakeholders through insights and storytelling
  • Experience leading analytics programs using agile frameworks
  • Excellent communication and presentation skills — concise, executive-ready, and insight-focused
  • Willingness to travel 15–25% domestically and globally to connect with regional teams and stakeholders
  • Bachelor’s degree in Supply Chain, Engineering, Data Science, or a related field
  • Proficiency in Tableau (or similar visualization tools), SQL, and advanced Excel
Job Responsibility
Job Responsibility
  • Own the global distribution, logistics, and trade reporting portfolio – helping to manage our global data ecosystem along with the dashboards and tools that we provide to the business
  • Lead analytical initiatives that uncover performance trends, root causes, and opportunities across global distribution, logistics, and trade operations
  • Partner with regional and global operations leaders to embed insights into strategic and tactical decision-making
  • Craft and communicate the operations performance narrative — translating data into stories that influence executive forums and drive alignment
  • Lead and develop a global team of analysts across AMER, EMEA, and APAC
  • Build analytical confidence and storytelling capability within the team and across the operations community
  • Foster a culture of curiosity, accountability, and continuous improvement
  • Champion diversity of thought and new ways of working
  • Design and maintain intuitive dashboards and KPIs that provide real-time visibility into key operational metrics (e.g., delivery performance, logistics costs, lead time variability, distribution metrics, etc)
  • Lead the governance of operations metrics, ensuring consistency, data quality, and alignment across global regions
What we offer
What we offer
  • comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
  • Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members
  • Fulltime
Read More
Arrow Right
New

Head of global employee fraud monitoring & fraud policy insights & analysis

Wells Fargo is seeking an Analytics Director to lead Global Employee Fraud Monit...
Location
Location
United States , Charlotte; Chandler; San Antonio; Wilmington
Salary
Salary:
Not provided
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
March 01, 2026
Flip Icon
Requirements
Requirements
  • 8+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of management or leadership experience
Job Responsibility
Job Responsibility
  • Set strategy and lead execution of data research, analytics, and intelligence initiatives that support the business
  • Manage and develop teams to advance business objectives and deliver key initiatives
  • Collaborate with and influence stakeholders at all levels, including senior leaders, to provide strategic insights
  • Ensure compliance with data management, data governance, policy and regulatory requirements.
  • Oversee an enterprise-wide portfolio of standardized and ad hoc analytics to assess and improve business performance and employee fraud risk
  • Lead the development, accuracy, and automation of insights, dashboards, committee materials, business reviews, and KRI/KPI reporting
  • Direct fraud‑risk capability assessments across business lines and recommend control enhancements
  • Measure performance of Global Employee Fraud Monitoring & Fraud Policy operational teams
  • Guide analysis of boundary breaches, verify risk and root‑cause drivers, and facilitate accountability forums with SMEs
  • Deliver aggregated fraud‑risk insights and actionable intelligence to executives, business leaders, lines of defense, and regulators
  • Fulltime
Read More
Arrow Right

Director of FP&A

We are seeking a strategic, results-driven Director of FP&A to join us and drive...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
arrive.com Logo
Arrive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, Economics, or related field
  • MBA or CFA a plus
  • 15+ years of progressive experience in FP&A, corporate finance, or strategic finance roles
  • Market Expertise: Proven experience working towards North American (NA/US) markets and stakeholders
  • Global Leadership: Experience leading global teams in an international and fast-paced environment
  • Proven ability to partner with senior executives and influence decision-making
  • Advanced Excel and financial modelling skills
  • experience with planning tools
  • Strong communication and presentation skills with the ability to distil complex data into insights
  • Hands-on, detail-oriented, and comfortable navigating ambiguity in a scaling business
Job Responsibility
Job Responsibility
  • Lead all financial planning processes (annual budget, rolling forecasts, long-range planning) for the Parking BU
  • Provide proactive financial insight to BU leadership and senior executives, supporting strategic initiatives and investment decisions
  • Identify and communicate key business trends, risks, and opportunities that influence growth and profitability
  • Act as the primary finance partner to BU leadership
  • Build and maintain driver-based forecasting models to monitor business performance and scenario analysis
  • Track and analyze key metrics, leading indicators and deliver actionable recommendations
  • Own monthly/quarterly business reviews, variance analyses, and management reporting for the BU
  • Partner with accounting and corporate FP&A to ensure accurate close processes and financial alignment
  • Support pricing decisions, vendor negotiations, and strategic business cases with strong financial analysis
  • Lead and develop a high-performing team of analysts
Read More
Arrow Right

Global Req to Pay CoE Director

This role will serve as the global lead for the ‘Operations & Support Services’ ...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
pepsico.com Logo
Pepsico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 15 years of experience in Requisition-to-Pay (R2P) or adjacent business process within procurement domain [track record in procurement function is a must]
  • Deep understanding of requisition-to-pay processes in ERP systems and procurement software (e.g., SerivceNOW, SAP, Ariba)
  • Experience leading global shared services and global business services (GBS) teams
  • Familiarity with regulatory/compliance requirements within Procurement operations
  • Proven track-record of working in a global, matrixed organization with cross-functional teams
  • Excellent written and verbal communication skills
  • Strong cross-functional project leadership skills and stakeholder management experience
  • Interpersonal skills to build relationships with cross-functional partners
  • Data driven, results oriented, and transformational strategic mindset
Job Responsibility
Job Responsibility
  • Define the vision and strategic direction for R2P ‘Operations & Support’ Center of Excellence
  • Establish and oversee governance of R2P CoE to effectively support and enable both internal & external users on PepsiCo’s R2P processes and systems
  • Drive operational excellence leading global R2P CoE teams including: Governance, Reporting & Analytics, User Enablement, Supplier Enablement, Supplier Master Data Management, Help Desk, R2P Knowledge Management, R2P Technology Management
  • Coordinate with R2P Process Owners to drive initiatives with the broader Global R2P operational objectives and the organization's strategy
  • Foster a culture of leadership development through training and mentorship opportunities for team leads across R2P support services
  • Encourage collaboration and knowledge sharing among operational teams to enhance skills and capabilities specific to R2P processes and best practices
  • Serve as escalation point and facilitate decision-making processes for R2P CoE operations
  • Build and manage relationships with Global R2P Global Capability Center (GCC) leadership, regional center leads, and across functions (such as Global Procurement, Data Management Office, Controls)
  • Engage with cross-functional stakeholders to gather feedback on supplier, user, and content enablement efforts, ensuring their objectives are met
  • Manage integration points across R2P CoE teams and R2P internal/external stakeholders, including R2P GCC Delivery Leads and R2P Digital Enablement teams
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy