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Reporting to the Head of Business Continuity, the Global Business Continuity Senior Officer is responsible for supporting the design, implementation, and ongoing management of Alter Domus's global Business Continuity Management System (BCMS), ensuring the organization can effectively respond to disruptions, emergencies, and crises. This role requires proven expertise in operating enterprise-wide BCMS frameworks across multiple jurisdictions and time zones within complex financial services environments.
Job Responsibility
Support and maintain a comprehensive ISO 22301 compliant BCMS across the organization’s global operations including governance frameworks, policies, and procedures
Contribute to the strategic development of the BCMS, ensuring scalability and adaptability across multiple countries, business units, and regulatory jurisdictions
Maintain Business Continuity Plans (BCPs) with documented procedures that guide the organization to respond, recover, resume, and restore to pre-defined operational levels following disruptions
Act as the primary point of accountability for BCMS execution and maturity across the EMEA region
Support the maintenance of Crisis Management and Emergency Management frameworks
Implement the command structure for incident and crisis management
Coordinate cross-functional crisis response
Lead through incidents to minimize their impact on the organization’s operations
Deliver training and simulation exercises
Contribute to comprehensive training and awareness programs
Communicate roles and responsibilities for incident management and business continuity across teams and individuals
Partner with global business units, technology teams, risk management, and compliance functions
Support a robust testing and exercising program
Conduct regular reviews and assessments of the BCMS
Lead business impact analyses (BIA) and risk assessments
Monitor and report on BCMS metrics, KPIs, and KRIs
Promote and build the Alter Domus brand and culture
Support a culture of compliance and risk control
Ensure adherence to the highest Environmental, Sustainability and Governance (ESG) standards
Requirements
Minimum 5 years of progressive experience in Business Continuity Management
Experience in incident management, crisis management, and business continuity with strong technology, cyber recovery, and vendor-risk knowledge
Some experience in driving resilience for financial services organizations, particularly client services and/or fund administration businesses
Motivation to build on the role and develop operational resilience to meet the expectations of our clients and regulators alike
Some understanding of global financial services regulations and technology trends
Experience with operational resilience frameworks and integration with enterprise risk management, technology resilience, and third-party risk programs
Knowledge of disaster recovery, IT service continuity, crisis communications, and emergency management in 24/7 operational environments
Experience in fund administration, private equity, real estate, or alternative investment environments
Successful regulatory examinations or audit management related to business continuity
Professional certifications such as CBCP, MBCI, CBCI, ISO 22301 Lead Implementer/Auditor, or equivalent
Nice to have
Experience with operational resilience frameworks and integration with enterprise risk management, technology resilience, and third-party risk programs
Knowledge of disaster recovery, IT service continuity, crisis communications, and emergency management in 24/7 operational environments
Experience in fund administration, private equity, real estate, or alternative investment environments
Successful regulatory examinations or audit management related to business continuity
Professional certifications such as CBCP, MBCI, CBCI, ISO 22301 Lead Implementer/Auditor, or equivalent
What we offer
Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location