Global Benefits Manager, PagerDuty

PagerDuty

Location:
United States, San Francisco

Category:
Human Resources

Contract Type:
Employment contract

Salary:

131000.00 - 220000.00 USD / Year

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Job Description:

As the Principle, Global Benefits Manager, you will oversee the design, implementation, and evaluation of PagerDuty's worldwide benefits programs. Working closely with senior leadership, you will ensure alignment with organizational objectives and legal compliance across multiple regions including the United States, Canada, Portugal, Chile, UK, Australia, The Netherlands, and Japan. Collaborating with both team members and cross-functional stakeholders, you will oversee program budgets, maintain market competitiveness, lead vendor management, and deliver high-quality service globally. Additionally, you will serve as a strategic resource, providing counsel on benefits offerings and regulatory compliance. This role demands a seasoned HR professional with experience in benefits operations, strong analytical skills, and a proactive approach to addressing employee needs.

Job Responsibility:

Design, implement, and evaluate PagerDuty’s global benefits programs, encompassing health and welfare benefits, wellbeing, leave management, and retirement benefits
Collaborate with leadership to align programs with organizational strategic objectives and ensure compliance with legal requirements across multiple jurisdictions
Provide strategic direction for the Benefits Service Delivery Partner team, ensuring timely resolution of 2nd tier employee benefit inquiries, strategic benefit communication initiatives, and collaborative partnerships
Develop functional strategies and specific objectives for the team
Utilize market data surveys and industry networking to evaluate trends and maintain market competitiveness of all benefits offerings
Lead the development and management of program budgets for assigned areas
Uphold the benefits philosophy, ensuring equity, and offerings alignment with company values and market standards
Provide consultation and serve as a resource to leadership, HR Business Partners, and Recruiting on benefits programs, policies, and practices.

Requirements:

Minimum of 10 years of Human Resources experience with a focus on managing Compensation & Benefits functions for a global organization
Bachelor's degree in human resources, business, management, or related field required, or equivalent work experience
Proficiency in using data and analytics to manage performance, develop insights, and support decision-making
Knowledge of benefits regulations in the United States, Canada, Portugal, Chile, UK, Australia, The Netherlands, and Japan.

Nice to have:

Strong relationship-building skills with the ability to influence leadership and collaborate effectively across functions
Strong project management skills, creative problem-solving, and strategic thinking
Self-motivated, results-oriented, and highly organized with a bias for action and attention to detail.

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs.

Additional Information:

Job Posted:
October 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Global Benefits Manager