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Artwork Excellence forms a critical part of the Global Marketing Services (GMS) organization, essential to the delivery of our product innovation to meet the needs of our consumers. Through the Global Marketing Services Centre of Excellence, we use transformative digital technologies to deliver effective and efficient end-to-end physical and digital pack solutions and asset management processes, driving Fuel 4 Growth. The primary purpose of this position is to lead the pack across the physical and digital world. This includes the management of the adaptive design process using agencies from the adaptive design roster. Working with the print management agency, leading the creation and approval of packaging artwork, including separations, which are handed over to the printer promptly. With the partners, lead the creation of CGI pack images and the orchestration of product content for the omnichannel environment using Unilever’s product management workflow system.
Job Responsibility:
Providing leadership continuity and stepping in for the manager when required
Contribute to global squads and strategic initiatives, ensuring alignment with enterprise-wide priorities and best practices
Drive process improvements and innovation in artwork production and adaptive design workflows across regions
Oversee the complete lifecycle of artwork and packaging development, ensuring compliance with global standards and regulatory requirements
Manage escalations and resolve complex challenges related to adaptive design, print management, and digital pack creation
Serve as a key liaison between regional teams and global stakeholders, fostering collaboration across Marketing, R&D, Supply Chain, and E-commerce
Represent the function in global forums, contributing insights and influencing decisions on artwork strategy and digital content management
Champion digital-first approaches for artwork and content creation, leveraging advanced tools and platforms for efficiency and scalability
Ensure robust data orchestration for downstream usage in omnichannel environments, maintaining accuracy and timeliness
Mentor junior team members and build functional capabilities within the region
Lead training initiatives to embed best practices and new technologies across the artwork production ecosystem
Manage all communications and project coordination virtually using Microsoft Teams
Ensure timely updates and collaboration with Global stakeholders despite time zone differences
Maintain high responsiveness and accountability in a remote working setup
Partner closely with the Operations Hub to centralise project management, briefings into BLUE/ArtLink, pre-checks of final artwork, and cross-functional communications
Operate within the Hub governance model to simplify processes, reduce stakeholder chasing, and improve approval flow, while maintaining AWE technical ownership of design to print quality
Requirements:
Strong communication skills
Ability to build collaborative relationships
Hold people accountable
Good organizational awareness
Strong at influencing
Negotiating skills
Business Partner mindset (not Customer Service)
Proficiency in Microsoft Teams and other online collaboration tools
Ability to work independently and manage remote projects
Flexibility to work across time zones and adapt to virtual team dynamics
Hub collaboration & governance: Able to operate within centralized principles
Skills and expertise in the end-to-end process of design to digital
Design skills to brief, assess, and communicate with adaptive agencies
Pack image technical and creative skills to approve images in an omnichannel connected world environment