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Deliveroo Advertising’s vision is to be the media channel of choice to connect advertisers, restaurants and retailers to our marketplace users (consumers, partners and riders). Deliveroo Advertising is a Global full-funnel media proposition both on and off platform. Advertisers will pay us to influence consumers to purchase products that are sold on and off our marketplace. We are looking for a Global Ads Operations Executive to join Deliveroo. The Ads Operations will be based in our HQ in London (with flexible, hybrid working), supporting campaigns for our Restaurant Partners, Non Endemic and CPG Advertisers, and will report to the Head of Operations.
Job Responsibility:
Work with Advertisers (including FMCGs, Non Endemic brands and Merchants) and Client Partner Leads to develop & activate comprehensive on/off platform digital and non digital media campaigns
Support the planning, setup and activation of on-platform and off-platform advertising campaigns in collaboration with Client Partner Leads and Advertisers
Execute and manage multi-channel campaigns, ensuring campaigns launch on time and run smoothly throughout their lifecycle
Assist with mid-flight checks and basic optimisations, escalating issues or opportunities to senior team members where needed
Ensure campaigns are delivered to a high standard, following established processes, compliance requirements and creative guidelines
Work closely with internal stakeholders across Ads, Commercial, Product and Ops to coordinate campaign delivery
Help maintain and follow standard operating procedures and playbooks to support consistent campaign execution globally
Support campaign reporting and post-campaign analysis, helping to compile results and insights for internal and external stakeholders
Use data and dashboards to monitor campaign performance against key metrics and flag learnings or anomalies
Contribute to operational improvement initiatives by identifying inefficiencies and suggesting process enhancements as the business scales
Requirements:
3+ years of experience in advertising, media operations, digital marketing or a related role (agency, publisher, platform or in-house)
Hands-on experience supporting or executing digital advertising campaigns across channels such as display, social, search or email
Strong organisational skills with great attention to detail and the ability to manage multiple campaigns or tasks at once
A basic understanding of digital advertising metrics such as CTR, CPA and ROAS, with an interest in learning more about performance optimisation
Comfortable working with data, reports and tools, with the ability to follow processes and work to deadlines
Clear and confident communicator, able to collaborate effectively with internal teams and external partners
Proactive and curious mindset, with a willingness to learn, take feedback, and grow within a fast-paced environment
A team player who enjoys working cross-functionally and contributing to shared goals
What we offer:
A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
Life assurance
Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
Excellent kit to enable working from home and a parent-friendly working culture
Access to free mortgage advice
Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions