Global Accounts and Specialist Services Manager Jobs

Global Accounts and Specialist Services Manager

Davies Turner

Location:
United Kingdom, Coleshill, Birmingham

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a highly motivated individual to lead the Global Accounts and Specialist Services department in Birmingham. You will be responsible for managing our Global Accounts and Specialist Services department with full profit & loss responsibility. You will have considerable drive and passion and share our ambitious plans to succeed in increasing revenues and growing our customer base through customer service excellence and a passion for continual improvement.

Job Responsibility:

Line management of an operational team
Accountability for the profit and loss of the department
Working closely with Sales and Trade Lane Managers to develop our existing customers as well as new business wins
Set and maintain a high standard of customer service
Ensure a high level of accuracy for the department’s accounting systems
Trade lane responsibilities
Setting the departmental budgets
Completing tenders and presenting to Key Account customers
Preparing KPI reports

Requirements:

Strong leadership and team building skills
A committed work ethic, drive and great initiative
Sound commercial sense with good financial acumen to maximise profits
Strong analytical skills in measuring performance and a drive for continuous improvement
Passion for delivering excellent customer service
2 years managerial experience in Freight Forwarding
Excellent interpersonal skills
Knowledge of the industry is essential
Knowledge of all Microsoft Office suite applications, particularly Excel
Strong presentation skills
Travel around the UK may be required
Right to work in the UK - we are not able to sponsor work permits

What we offer:

Up to 25 days holidays plus Bank Holidays
Life Cover
Profit related pay
Defined contribution pension scheme
Discounted store/shopping benefit scheme
Private Healthcare
Car Parking
Employee Assistance Programme
Industry recognised training

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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