Global Account Manager Job at Awin Global (London)

Job Responsibility

Manage and optimise assigned accounts to fulfil the needs of the customer
Implement and advise on affiliate marketing concepts to optimise assigned accounts
Manage affiliate relationships necessary for the successfully management of assigned programs
Take a pro-active approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary
Train clients in the operation of affiliate programs in preparation for launch support handovers
Work independently to produce all necessary account management documentation and reporting
Produce regular and bespoke reports on assigned programs
Provide support to senior team members in the management of larger brand clients when necessary
Attend appropriate client and networking events to enhance client relationship development
Lead on the global affiliate strategy across all territories for your assigned global client(s)
Act as an extension of the client’s team, bringing innovative ideas and strategic direction
Building close partnerships with key global affiliates, ensuring service is replicated and aligned in each territory that the client operates in within Awin
Co-ordinate and work together with Awin Account Managers to execute globally aligned strategy, ensuring a high level of service is maintained across all markets
Ensure good account management practices are being delivered effectively by team members at all times and share best practice/knowledge across all markets

+-2 years’ account management experience in a relevant digital marketing role
Possess strong and professional communication (both verbal and written) and an ability to exchange information with others clearly and concisely in both English
Understanding of the affiliate marketing industry
Understanding of how affiliate marketing fits within the context of the wider online marketing mix
Effective handling and/or escalation of issues within assigned accounts
Proven track record of successful client and team relationship building, including strong networking skills
Experience presenting commercial content to internal and external groups
An approachable and unflappable manner, and ability to multi-task and prioritise in a fast-paced and dynamic environment
Ability to self-motivate and work to optimise assigned accounts without day-to-day guidance

Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance
Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy
Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home
Pension: We make regular contributions to support your retirement savings
Private Medical Insurance: Comprehensive coverage for a range of health, vision and dental treatments
Electric Vehicle & Cycle to Work Schemes: Save on commuting costs through tax-efficient schemes for electric vehicle leasing and bike purchase
Workplace Nursery Benefit: Save on childcare costs through a salary sacrifice scheme with tax and National Insurance savings