Global Account Manager

The Global Account Manager is responsible for developing one/a set of global accounts across a defined multi-country territory and in their home market, to achieve sales targets including Revenue, margin, New business targets, The Global Account Manager works closely with the NAM and cross functional teams on a given account to understand the strategic account plan and translate that into a sales strategy for their specific territory. The Global Account Manager will work to put in place the necessary virtual national account managers and/or cross functional team, communicate the plan to them, cascade targets, and directly lead the sales effort with the customer by developing deep relationships, identifying opportunity to create business value, articulating the more complex portfolio fits to maximise Vodafone share of wallet and profitability across all products. The Global Account Manager focuses pipeline building and customer engagement on solutions and complex opportunities. The Global Account Manager ensures all financial objectives are achieved for all allocated customers across the defined territory. The Global Account Manager ensures the Customer is at the heart of our decision-making, that we have clear metrics and actions to drive customer satisfaction and an engaged virtual team who understand the account strategy and their contribution to its execution.