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Global Account Manager

United Kingdom, Liverpool · Job Posted April 11, 2026
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Job Description

To secure, develop, and grow strategic global accounts across the intra-European market, aligning account strategies with key industry verticals and the overall Group vision. This is a high-impact role in the heart of a global logistics leader, offering you the opportunity to shape the future of customer partnerships in the dynamic world of container shipping.

Job Responsibility

  • Own and grow the CMA SSL INEUR Global Account customer base in Europe, focusing on large BCOs (Beneficial Cargo Owners) and strategic manufacturers/shippers
  • Build and maintain long-term customer relationships, becoming their trusted logistics partner
  • Drive client engagement through regular visits, insights, and value-driven dialogue — turning relationships into partnerships
  • Collaborate across the entire CMA CGM global network, from agency and pricing to operations and trade
  • Lead the way in identifying new business opportunities and delivering tailor-made solutions
  • Drive performance through strategic account planning, pricing influence, and data-backed decision-making
  • Partner closely with Tender, Sales & Cargo Teams to support new service development and win major projects
  • Deliver excellence from prospecting to closure — with full accountability on volumes, revenue, and client satisfaction
  • Represent CMA CGM at key industry events, contributing to our marketing and brand presence
  • Continuously enhance market knowledge and share updates for ongoing growth

Requirements

  • Self-starter with strong ownership mindset
  • Charismatic communicator with a flair for relationship-building and strategic questioning
  • Natural problem-solver who thrives in fast-paced, cross-cultural environments
  • Emotionally intelligent, resilient, and energized by new challenges
  • Strong negotiator and closer, committed to reaching balanced, win-win solutions
  • Comfortable presenting across diverse formats and audiences
  • Highly adaptable — able to handle pressure, complexity, and transformation
  • Experience in frontline sales, B2B account development, or consultative selling
  • Background in shipping/logistics or complex supply chain environments
  • Strong grasp of sales cycles, data analysis, and CRM reporting
  • Familiar with tenders, revenue tracking, and market share strategies
  • Comfortable with systems for customer data, forecasts, and insights
  • Strong command of English (and ideally one additional European language)

What we offer

  • 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
  • Discretionary annual bonus
  • Car allowance
  • Enhanced pension scheme up to 15% total contribution
  • Life assurance x4
  • Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
  • Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
  • Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
  • Hybrid Working
  • Cycle to work scheme/ Season ticket loans
  • Enhanced policies including Maternity & Paternity
  • Employee recognition awards
  • Considerable scope for personal and professional growth through the CMA CGM Academy

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