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Global Account Manager - Meetings & Events

Singapore, Singapore · Job Posted May 17, 2026
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Job Responsibility

  • Serve as the primary point of contact and build strong relationships with clients at all levels including C-Suite executives
  • Develop and execute Strategic Business Plans in partnership with the client to drive programme milestones
  • Prepare and present business reviews, progress reports and presentations to stakeholders
  • Conduct programme risk assessments, develop mitigation strategies, and manage Business Continuity planning
  • Lead scorecard reviews - tracking SLAs and KPIs against Programme Goals
  • Collect and analyse client data to provide actionable insights and improve service delivery
  • Design change management and transformation plans to drive continuous improvement year over year
  • Identify new business opportunities and optimise 3rd party supplier partnerships to drive cost savings
  • Drive Sustainability Initiatives leveraging partnerships and best practices
  • Define stakeholder engagement plans and manage complex, multi-stakeholder relationships
  • Develop timelines and key milestones to ensure timely project completion

Requirements

  • 5+ years' experience in client-facing account management, preferably in a global environment
  • Proven track record managing complex, multi-stakeholder client relationships
  • Strong background in programme governance, stakeholder management and client business planning
  • Industry knowledge of travel, tourism, events, groups & meetings
  • Advanced skills in strategic planning, risk management, data analysis and commercial analysis
  • Excellent communication and presentation skills—English required, additional languages beneficial
  • Self-motivated, results-focused, and able to perform under pressure
  • Tertiary qualification in relevant field (professional certifications in account management preferred)
  • Willingness to travel when required and work flexible hours to accommodate global client needs

Nice to have

  • additional languages beneficial
  • professional certifications in account management preferred

What we offer

  • paid annual leave
  • access travel industry perks
  • Celebrate wins at legendary Buzz Nights
  • top performers attend annual Global Gathering event
  • Advance your career locally or globally

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