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Global Account Manager – Life Sciences

Belgium, Etterbeek · Job Posted February 13, 2026
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Job Description

Integrated within the Key Account Management organization and in close collaboration with the business, delivery and practice teams, you will be responsible for designing and executing the account recovery and growth strategy for a portfolio of strategic Life Sciences clients in Belgium, primarily GSK and Philips. You will act as the single point of contact for these accounts and lead the turnaround, development and coordination of all activities related to this perimeter.

Job Responsibility

  • Define and execute a strategic plan to stabilize, recover, and grow the GSK and Philips accounts
  • Rebuild relationships with key stakeholders across both organizations: C-Level, Procurement, IT, R&D, Quality, Regulatory, Manufacturing
  • Identify quick-win opportunities to restore trust and progressively increase market share
  • Lead or support responses to RFI/RFPs in coordination with technical and delivery teams
  • Establish long-term trusted advisor positioning with decision-makers
  • Understand sector-specific challenges: GxP, MES/LIMS, tech transfer, data/AI, automation, compliance, digital transformation
  • Propose relevant, scalable solutions leveraging Group capabilities (IT, Data/AI, Engineering, Quality, ACT...)
  • Monitor market trends, competition, and client evolutions to continuously adjust strategy
  • Coordinate all internal actors (business, delivery, recruiters, experts) working on GSK and Philips
  • Ensure effective collaboration between brands and business units involved
  • Track P&L, financial KPIs, staffing, and NPS. Implement corrective actions where needed
  • Contribute to standardizing best practices for strategic Life Sciences account management

Requirements

  • 4 to 6 years of experience in B2B complex sales, ideally in consulting, IT services, engineering or software for Life Sciences clients
  • Previous exposure to GSK, Philips, or other large pharma/medtech organizations
  • Experience managing strategic or difficult accounts, with proven recovery achievements
  • Strong business development skills: stakeholder mapping, entity opening, cross-sell, upsell
  • Comfortable navigating matrixed and regulated organizations
  • Interest in regulatory and technical topics (GxP, digital, automation, data)
  • Strong communication and coordination skills
  • able to lead transversal teams
  • Analytical mindset with P&L and KPI tracking capabilities
  • Master’s degree in business or engineering
  • Hands-on, persistent, and entrepreneurial mindset: capable of rebuilding trust and reactivating clients
  • Fluent in French or English (mandatory)
  • Dutch is a strong plus

Nice to have

Dutch is a strong plus

What we offer

  • Meritocratic culture and international career opportunities
  • Clear career path with personalized development routes
  • Access to our internal academy with over 250 training modules
  • Community engagement and frequent internal events
  • Strong CSR commitment through initiatives like WeCare Together
  • Work in a multicultural environment with over 110 nationalities

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