Gift Shop Agent Job at Four Seasons (Rabat)

Assistant Front Office Manager

We are seeking an experienced and service-driven Assistant Front Office Manager ...

Location

United States , Chicago

Salary:

64000.00 - 67000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Two or more years of Front Office, Guest Services, or Rooms Operations leadership experience in a hotel environment
Experience with Lightspeed PMS
Experience working in Marriott or other major branded hotel environments
Knowledge of brand service standards, quality assurance audits, and compliance requirements
Experience promoting Marriott Bonvoy or similar hotel loyalty programs
Experience managing payroll processes, timecard reviews, and punch corrections
Experience creating schedules and managing labor productivity
Experience developing and maintaining Standard Operating Procedures (SOPs)
Experience managing hotel gift shop inventory and retail operations
Demonstrated ability to coach, counsel, and develop associates

Job Responsibility

Lead and support Front Office and Guest Experience associates in delivering exceptional guest service and hospitality
Recruit, interview, onboard, train, coach, and develop team members while supporting performance management initiatives
Oversee daily front desk operations to ensure compliance with company, brand, and departmental standards
Respond to guest requests, concerns, and service recovery situations in a professional and timely manner
Champion Marriott Bonvoy or other brand loyalty programs through guest enrollment initiatives and associate engagement
Utilize Lightspeed PMS to manage reservations, room assignments, guest profiles, billing, and operational workflows
Create and manage associate schedules to ensure appropriate staffing levels and labor efficiency
Review payroll, timecards, and punch corrections for accuracy and compliance
Develop and maintain departmental Standard Operating Procedures (SOPs) and operational best practices
Manage gift shop inventory, ordering, and retail operations as needed

What we offer

Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Employee Hotel Discount Program
Complimentary Meals During Scheduled Shifts
Free On-Site Parking
Company-Paid Life Insurance
Flexible Spending Accounts (FSA)
Voluntary Benefits, including Accident, Critical Illness, Hospital Indemnity, and Additional Life Insurance
Paid Time Off and Holiday Pay
Professional Development and Career Growth Opportunities

Fulltime

Guest Service Agent

The Burg Hotel is excited to welcome a passionate Guest Service Agent to our tea...

Location

United States , Leesburg

Salary:

Not provided

PM Hotel Group

Expiration Date

Until further notice

Requirements

Previous hotel experience (preferred)
Previous customer service experience (preferred)
Passion for hospitality and providing excellent guest service
Exceptional communication skills both verbal and written
Knowledgeable in Microsoft Office
The ability to work in a fast-paced, energetic environment
Ability to think on your feet and work calmly under pressure
A passion for customer service and excellent customer services skills
A positive attitude and a willingness to learn and grow your skills
Ability to use the POS system to process bills and taking payment

Job Responsibility

Provide exceptional personalized customer service and experiences to guests
Think on your feet, use good judgement and problem solve in a fast-paced environment
Provide support to guest services leaders and the entire hotel team
Create a warm and welcoming atmosphere
Assist with guest transportation needs, directions, and luggage handling
Be familiar with Hotel Burg website, area attractions and offer suggestions about local activities (recreation, dining, shopping, etc.), as well as the list of daily events and individual group events
Assist guests with future reservation needs
Maintain a presentable lobby area to include both the Guest Services and Front desk area, including vehicles
Maintain proper inventory of retail sales gift items and reorder as needed
Coordinate the pickup, storage, and distribution of retail sales items

What we offer

excellent pay
hotel discounts
F&B discounts

Fulltime

Bell Person

Bell Attendants are responsible for assisting guests at check-in, check-out and ...

Location

United States , College Station

Salary:

9.50 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Ability to transport, handle and/or lift a minimum of 75 lbs
Valid Driver's License with limited penalties required
Ability to move and drive diverse types of vehicles including manual and auto, and parallel park
Ability to push and pull up to 200lbs
General understanding and knowledge of local restaurants, attractions, and interest points including the Texas A&M University campus
High school diploma or equivalent
Ability to effectively communicate in the English language

Job Responsibility

Opening cars and building doors for guests
Ability to direct traffic in drive when Drive Concierge is not present
Assisting Front Desk Agents by answering phones and assisting guests in gift shop
Room deliveries of both luggage and guest requests
Handling and storing luggage for clients
Special errands outside of typical duties
Ensure trash is removed from Lobby/Drive areas
Ensure the checklist is completed by the end of shift
Maintaining the highest level of team member/guest relations

What we offer

401k with a company match and immediate vesting after 90 days of service
Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
Extensive training programs for hospitality and non-hospitality skillsets
Pet insurance discounts
Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
Tuition/education reimbursement eligibility after 12 months of service

Parttime

Front Desk Agent

The Front Office Agent is to provide friendly, efficient registration, guest set...

Location

United States , College Station

Salary:

12.00 - 14.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Levelheaded, patient, even tempered demeanor
Positive and outgoing personality
Cash handling experience preferred
Excellent communication skills and ability to multitask
Ability to work under pressure in a fast-paced, high stress environment
Works well on a team but can also work independently when needed
Strong computer skills

Job Responsibility

Provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees, and visitors
Check guest in, ensuring proper credit is received, special requests are noted are fulfilled, and accurate information is established
Provide exceptional customer service with a smile and empathy
Thoroughly complete all guest transactions
Promote and sell special hotel programs
Interact with fellow team members professionally, assisting other departments with necessary information
Be knowledgeable of all emergency procedures and hotel policies
Maintain house bank including cash handling
Maintain hotel gift shop and check out guests in gift shop
Communicate all pertinent information to the Front Office Managers and Supervisors

What we offer

401k with a company match and immediate vesting after 90 days of service
Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
Extensive training programs for hospitality and non-hospitality skillsets
Pet insurance discounts
Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
Tuition/education reimbursement eligibility after 12 months of service
Paid time off
Retirement
Employee discounts at hundreds of US and international properties

Fulltime

Front Desk Agent

The Front Office Agent is to provide friendly, efficient registration, guest set...

Location

United States , College Station

Salary:

12.00 - 13.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Levelheaded, patient, even tempered demeanor
Positive and outgoing personality
Cash handling experience preferred
Excellent communication skills and ability to multitask
Ability to work under pressure in a fast-paced, high stress environment
Works well on a team but can also work independently when needed
Strong computer skills

Job Responsibility

Provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees, and visitors
Check guest in, ensuring proper credit is received, special requests are noted are fulfilled, and accurate information is established
Provide exceptional customer service with a smile and empathy
Thoroughly complete all guest transactions
Promote and sell special hotel programs
Interact with fellow team members professionally, assisting other departments with necessary information
Be knowledgeable of all emergency procedures and hotel policies
Maintain house bank including cash handling
Maintain hotel gift shop and check out guests in gift shop
Communicate all pertinent information to the Front Office Managers and Supervisors

What we offer

401k with a company match and immediate vesting after 90 days of service
Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
Extensive training programs for hospitality and non-hospitality skillsets
Pet insurance discounts
Discounts at hundreds of properties nationwide in the Pyramid Global portfolio

Parttime

Front Office Supervisor

We are looking for a highly motivated individual to join our Front Office team a...

Location

United States

Salary:

20.00 - 22.00 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must be available to work a flexible schedule to include nights, weekends and holidays
High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Experience with hotel PMS (Opera Cloud or similar preferred)

Job Responsibility

Monitor arrivals, departures, and special guest needs ensuring seamless and consistent execution of service standards
Resolve guest concerns promptly and professionally, escalating when appropriate
Ensure proper use of the PMS system and compliance with operational procedures including cash handling and billing accuracy
Supervise Front Desk Agents and Guest Services staff ensuring all team members adhere to service standards and standard operating procedures
Assist with training and ongoing coaching of team members
Assist with shift coverage and schedule adjustments as needed
Conduct or confirm pre-assignment of hotel rooms in coordination with Reservations Agent and Sales Department
Works closely with Maintenance, Housekeeping, and other departments as needed
Maintain the Gift and Sundries shop, keeping up with inventory and ordering as necessary
Promote and sell special hotel programs

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Communications Agent

The Communications Agent ensures the hotel’s communication channels—phone lines,...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

One (1) year of relevant experience within a top luxury brand is considered an asset
Excellent interpersonal and communication skills
Good organisational skills, ability to prioritize workload and handle pressure
Passion and curiosity in the luxury market
Guest-centricity and understanding the importance of guest preferences
Kindly note that due to work visa restrictions, position is open to Singaporeans only

Job Responsibility

Handle all phone, chat, and email enquiries promptly and graciously, directing requests to the appropriate department
Deliver exceptional hospitality in every interaction—accommodating special requests, assisting with guest feedback, and providing accurate information on hotel services, operating hours, facilities, in-house events, directions, and technology services (internet, telephone, facsimile)
Manage guest concerns and feedback in accordance with hotel policies, ensuring timely and thoughtful resolution
Ensure all communication systems: telephone switchboard, property management system, and fax equipment are operated and maintained in optimal condition
Monitor and respond to the hotel’s fire control panel and support emergency communications with efficiency and professionalism
Arrange accurate wake-up calls, and deliver messages and facsimiles promptly
Assist with call screening, confidential call handling, and routing needs such as transfers, forwarding, and “Do Not Disturb” requests
Support installation and basic troubleshooting of telephone and facsimile services in guest rooms and public areas
Assist with enquiries and sales of beds, pillows, and linens, including coordination of delivery or shipment
Facilitate sales of sundry and specialty items from the Gift Shop

What we offer

Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant

Fulltime

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Fountain Inn

Salary:

16.00 - 24.00 USD / Hour

CVS Health

Expiration Date

August 24, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Fulltime

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Gift Shop Agent

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Gift Shop Agent

Assistant Front Office Manager

Guest Service Agent

Bell Person

Front Desk Agent

Front Desk Agent

Front Office Supervisor

Communications Agent

Pharmacy Technician

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