German technical customer support Job at Randstad (Lisbon or Porto)

New

German-speaking B2B Customer Support Expert for Digital Campaigns

Step into the heart of Lisbon’s tech scene and support one of the world’s leadin...

Location

Portugal , Lisbon

Salary:

1100.00 EUR / Month

Blu Selection

Expiration Date

Until further notice

Requirements

Proven experience in paid campaign management
Degree in Marketing or a related field
Hands-on experience in Digital Marketing
Previous exposure to a contact centre environment or an advertising tech support program
Understanding of the basics of digital advertising and confidence navigating social media products
Strong customer service skills and a proactive, solution-oriented attitude
Comfortable working independently and collaboratively
Speak German at native level (C2) and English at B2+

Job Responsibility

Supporting B2B advertisers via email and chat, helping them gain the most value from the platform’s advertising tools
Managing end-to-end case handling, from initial investigation to final resolution
Troubleshooting technical, product, and operational issues with accuracy and ownership
Collaborating with internal Product, Engineering, and Operations teams to push cases forward when additional expertise is needed
Identifying recurring issues, gaps, or improvement opportunities that enhance the advertiser experience
Upholding high service quality by keeping users informed and driving satisfaction at each touch point
Educating advertisers on product features, best practices, and common issue types

What we offer

200 EUR complexity bonus, paid over 11 months
Meal vouchers at 7.63 EUR per working day
Relocation package including accommodation and assistance with essential admin (NIF, SSN)
Supportive team atmosphere with clear processes, quality standards, and opportunities to grow your expertise
Training on tools, product features, and advertising workflows

Fulltime

Customer Support Specialist

Personio's intelligent HR platform helps small and medium-sized organizations un...

Location

Germany; Ireland , Munich; Dublin

Salary:

Not provided

Personio SE & Co. KG

Expiration Date

Until further notice

Requirements

A university degree in economics or IT-related economics – or at least 1 year of experience as a Support Representative in a tech or SaaS company
Excellent written and verbal communication skills in English & German
A genuine customer-first mindset and a passion for helping others
Curiosity and a strong technical understanding — you're comfortable using software tools and translating complex issues into simple solutions
Adaptability — you’re energized by a fast-changing environment and quick to learn new things
A collaborative attitude — you enjoy working in teams and sharing knowledge
A problem-solving approach — you dig into challenges to find solutions that stick

Job Responsibility

Support our customers professionally via email, phone, and chat, delivering timely, clear, and empathetic responses
Grow your product expertise and stay up-to-date with platform updates to handle a wide range of inquiries
Collaborate with our Product and Tech Support teams to troubleshoot complex issues and contribute to solution development
Help build and maintain our internal knowledge base, making it easier for the team and customers to find what they need
Improve our internal processes with your ideas and feedback
Work with tools like Zendesk, Fullview, Mailjet, and AskAi to deliver exceptional support
Track and meet key performance metrics like weekly ticket resolution, customer satisfaction (CSAT), and quality benchmarks
Add value by identifying opportunities to educate customers on helpful features or add-ons

What we offer

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
20 Flex Days per year to work remotely from other locations

Fulltime

New

Customer Support Specialist

One of our clients is seeking a full-time Customer Support Specialist with a str...

Location

Spain , Barcelona

Salary:

Not provided

Babel Profiles

Expiration Date

Until further notice

Requirements

Providing excellent customer service and building strong relationships
Impeccable written and verbal communication in German and English
Being proactive, reactive, and solving problems efficiently
Maintaining attention to detail and accuracy under pressure
Collaborating effectively with team members and across departments
Quickly learning new products and technologies and applying knowledge practically
Using CRM systems, such as Salesforce, to manage customer information accurately

Job Responsibility

Deliver comprehensive product information and provide efficient technical and administrative support across multiple channels, including phone and email
Offer a personalized customer experience by addressing inquiries and resolving issues effectively, always prioritizing customer satisfaction
Proactively manage and align customer expectations
Maintain and update the CRM system (Salesforce) with accurate and relevant information gathered during customer interactions
Collaborate with team members and cross-functional departments to ensure customers receive well-researched and complete solutions

What we offer

Hybrid work: up to 3 days working from home per week
€500 gross home office setup allowance
Home office allowance for ongoing support
Option to work abroad for up to 40 working days per year
Birthday off and volunteering time off
Additional health and dental insurance
100% employer-funded pension scheme
Lunch or childcare vouchers
Unlimited access to LinkedIn Learning
Access to language platform for learning new languages

Fulltime

Support engineer with german

Are you a fluent German speaker with strong technical knowledge & a desire to de...

Location

Greece , Athens

Salary:

1350.00 - 1700.00 EUR / Month

Randstad

Expiration Date

December 30, 2025

Requirements

Recent working experience in a customer-facing support role
Driven by passion for technology
A customer-oriented mindset
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal
Full Professional Proficiency in German
Advanced level in English for training/reporting purposes
A Mathematics, Engineering, or Technology related academic background
Strong knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams & good understanding of Cloud services
Previous experience deploying, administrating and/or supporting Enterprise Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, or Cisco WebEX is high

Job Responsibility

Representing our client in front of the customer (B2B) & resolve complex technical issues
Acting as a technical point of contact in relationships with other enterprises
Exhibiting leadership through personal responsibility, accountability & teamwork
Frequently managing critical situations on technical & relationship level
Using trace analysis to analyze problems & develop solutions to meet customer needs

Fulltime

New

Technical Support Engineer

Welcome to your new role at Sungrow, as our Technical Support Engineer in German...

Location

Germany

Salary:

Not provided

Sungrow Europe

Expiration Date

Until further notice

Requirements

Degree in electrical engineering
Relevant certifications for one of the EU countries
Fluency in English and German
Willingness to travel up to 50% of your time to provide support across Europe

Job Responsibility

Provide technical support for PV, ESS, EV Charging, and distribution products
Deliver training for customers, installers and EPC for technical needs
Coordinate with R&D to solve general problems and plan troubleshooting solutions
Travelling to the site to help customers solve problems or collect data
Produce reports to enable product failure analysis and risk assessment

What we offer

Opportunities for career advancement
Bonus payment on a fixed schedule every year based on performance
A multinational team with a diverse and inclusive mindset
Travel within Europe for training sessions or to attend renewable energy events
Opportunity to visit our R&D facilities in China

Technical Support Transplant Europe – Clinical Marketing

This role combines advanced technical application expertise with strong clinical...

Location

Spain

Salary:

Not provided

werfen

Expiration Date

Until further notice

Requirements

Advanced degree in Biomedical Sciences, Immunology, or related field
specialization in HLA / histocompatibility / transplant highly preferred
Minimum 5 years of experience in the IVD, transplant, or immunogenetics field, ideally in roles combining clinical, technical, and marketing responsibilities
Deep understanding of transplant diagnostics, HLA typing, antibody testing, and related workflows
Strong knowledge of clinical applications, assay interpretation, and lab operations
Experience with health economics, clinical evidence generation, and case study development is a plus
Proficient in complaint management systems and customer satisfaction testing
Excellent communication and relationship-building with clinical and scientific stakeholders
Ability to translate complex clinical and technical concepts into value-driven marketing and training strategies
Strategic thinker with operational agility

Job Responsibility

Act as second-level technical, scientific, and application support for the Transplant portfolio across all European affiliates
Manage complaint and non-complaint cases for all products within the Transplant portfolio
Provide technical assistance to support the completion of sales processes
Initiate and monitor corrective and preventive actions (CAPAs)
Maintain continuous communication with affiliates
Enhance customer support excellence by promoting best practices
Contribute to User Acceptance Testing (UAT) for new product releases
Provide clinical expertise and strategic guidance on the integration and use of Transplant solutions
Work closely with KOLs, affiliates, Scientific Affairs and Market Access to design and coordinate clinical studies
Establish, strengthen, and expand relationships with Key Opinion Leaders (KOLs) and scientific societies

Fulltime

Technical Consultant Intern with German

Hewlett Packard Enterprise offers university students the opportunity to join a ...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently enrolled in a Bachelor or Master’s degree in Engineering, Computer Science or another IT related degree
Fluent in written and verbal English and German
Analytical troubleshooting and problem-solving skills
Time management skills and working with strict deadlines
Excellent customer, telephone, oral and written communications skills
The drive to seek out what’s next and to deliver exceptional results
A collaborative, solution focused spirit and overall sense of urgency
The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
Experience as an active leader on campus who strives to make a positive impact on the world
Comfort with working in a hybrid (virtual and face-to-face) environment

Job Responsibility

Analyze and manage storage and server hardware customer cases to an effective resolution
Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
Solve hardware/software problems of a customer according to company KPIs for the business
Observe, analyze and propose qualification process improvements suggestions and/or reports

What we offer

Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing benefits
Personal & Professional Development programs
Diversity, Inclusion & Belonging initiatives

Fulltime

German Service Desk Agent

If you're looking to develop your professional career in technical support while...

Location

Greece , Athens

Salary:

Not provided

Randstad

Expiration Date

December 30, 2025

Requirements

Ability to identify customer needs and resolve issues
Results-oriented, highly organized
Team player, ability to collaborate effectively in an international, multicultural environment, and think outside the box
Tech experienced, familiar and active on Social Media, Sales Mindset
Native level in German
Advanced English knowledge
PC literacy

Job Responsibility

Act as a technical service point in 2nd Level Support
Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
Respond and record customer inquiries raised through inbound calls
Troubleshoot and resolve common technical problems
Delight customers with your knowledge and expertise in order to exceed their expectations

Fulltime

German technical customer support

Randstad

Location:
Portugal , Lisbon or Porto

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 29, 2025

Expiration:
January 15, 2026

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