CrawlJobs Logo

German Support Specialist

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Greece , Athens

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

1600.00 EUR / Month

Job Description:

Is your German at a near native level? Would you consider providing high-level support to customers who use our client's product in Germany? Would you be able to actively contribute to the improvement of the processes and customer guidance? If so, then the German Support Specialist role might be for you! We are currently seeking a motivated and client centric German speaker who will be responsible for offering top-tier support for banking, digital payments, and digital wallet services, to join our client's team in Athens.

Job Responsibility:

  • Collaborate with internal and external clients to provide high-level support for banking services, digital payments, and digital wallet services
  • Conduct end-to-end investigations for cases related to banking and digital payments
  • Contribute to the creation, improvement, and documentation of daily work processes to enhance overall efficiency
  • Guide new clients through digital onboarding
  • Build trust and security for customer requests related to mobile apps and digital payments
  • Assist in the testing of new payment services provided through mobile apps and create supportive materials (FAQs) for end-users

Requirements:

  • Native or near-native level of German
  • Fluency in English
  • PC literacy
  • Strong communication and interpersonal skills
  • Availability to work 24/7
  • In-depth understanding of banking services, digital payments, and mobile app usage

Additional Information:

Job Posted:
January 25, 2026

Expiration:
December 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for German Support Specialist

Customer Support Specialist

One of our clients is seeking a full-time Customer Support Specialist with a str...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
babelprofiles.com Logo
Babel Profiles
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Providing excellent customer service and building strong relationships
  • Impeccable written and verbal communication in German and English
  • Being proactive, reactive, and solving problems efficiently
  • Maintaining attention to detail and accuracy under pressure
  • Collaborating effectively with team members and across departments
  • Quickly learning new products and technologies and applying knowledge practically
  • Using CRM systems, such as Salesforce, to manage customer information accurately
Job Responsibility
Job Responsibility
  • Deliver comprehensive product information and provide efficient technical and administrative support across multiple channels, including phone and email
  • Offer a personalized customer experience by addressing inquiries and resolving issues effectively, always prioritizing customer satisfaction
  • Proactively manage and align customer expectations
  • Maintain and update the CRM system (Salesforce) with accurate and relevant information gathered during customer interactions
  • Collaborate with team members and cross-functional departments to ensure customers receive well-researched and complete solutions
What we offer
What we offer
  • Hybrid work: up to 3 days working from home per week
  • €500 gross home office setup allowance
  • Home office allowance for ongoing support
  • Option to work abroad for up to 40 working days per year
  • Birthday off and volunteering time off
  • Additional health and dental insurance
  • 100% employer-funded pension scheme
  • Lunch or childcare vouchers
  • Unlimited access to LinkedIn Learning
  • Access to language platform for learning new languages
  • Fulltime
Read More
Arrow Right

Software Support Specialist

We are looking for a customer- and service-oriented individual to join our Custo...
Location
Location
Romania , Timisoara
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completed education, ideally in the IT field
  • Knowledge in user support for PCS (IntusComm), dormakaba or datafox (datafox Studio) hardware is an advantage
  • Customer- and service-oriented work and teamwork skills
  • Strong communication skills
  • Good technical understanding
  • Good English and German skills
Job Responsibility
Job Responsibility
  • Technical customer support for our ATOSS solution via phone, E-Mail, and remote maintenance
  • Taking customer inquiries, analyzing, and offering solutions
  • Answering questions about our software directly as well as via our ticket system
  • Advising customers on the implementation of HR processes
  • Close collaboration with our consultants and the development department
  • Developing and testing corresponding solutions
  • Documenting the activities carried out in our ticket system
What we offer
What we offer
  • meal vouchers
  • performance bonus
  • recommendation bonus
  • voluntary company bonus
  • free parking at our VOX Technology Park location in Timisoara
  • Bookster for bookworms
  • gaming rooms & rooftop access in Timisoara
  • flexibility through HYBRID working style (50% work from home)
  • 23 vacations days from start
  • Diversity & Inclusion Team – culture talks
  • Fulltime
Read More
Arrow Right

IT-Support | Helpdesk Specialist

Are you looking for exciting tasks in a design-oriented company that offers you ...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
henn.com Logo
Henn GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completed training in the IT field or comparable qualification
  • Proficient in MS Windows and the Office suite
  • First experience in IT support and error analysis
  • Service-oriented and independent working style
  • Fluency in German, both spoken and written
  • Basic language skills in English
Job Responsibility
Job Responsibility
  • Support with all IT-related questions, particularly regarding Microsoft Office, PC hardware, multifunction devices/printers, mobile devices, and video conferencing systems
  • Setting up and configuring PCs and mobile devices
  • Remote support for analyzing and resolving errors and disruptions
  • Maintenance and documentation of the knowledge database
  • Support with the implementation of new IT solutions
What we offer
What we offer
  • Development opportunities | Support for your personal and professional development
  • Language courses | Financial support for German and English courses to support your career
  • Vacation | 30 days annual leave (including a break between Christmas and New Year's)
  • Deferred Compensation | Support for your financial security
  • Coffee culture | Enjoy first-class coffee from our in-house CoffeeBar every day
  • Work-life balance | Flexible, family-friendly working time models for a balanced lifestyle
  • Events | Multi-Day Office Trip, regular FriYAY evenings for socializing and joint activities
  • Fulltime
Read More
Arrow Right

Junior IT Application Support Specialist

At Bosch, we shape the future by inventing high-quality technologies and service...
Location
Location
Poland , Warszawa
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in application support (preferably with document management systems)
  • Strong analytical and problem-solving skills
  • A solid understanding of ITSM practices and agile methodologies
  • Excellent communication skills – fluent in English, both written and spoken
  • Customer-centric attitude with a sense of ownership and initiative
  • Ability to work independently and collaboratively
  • German language skills are a plus
Job Responsibility
Job Responsibility
  • Provide 2nd-level support for our Document Management System (Document Backbone)
  • Resolve complex incidents escalated from 1st-level teams
  • Ensure smooth, secure, and efficient system performance
  • Advise stakeholders based on your functional and technical knowledge
  • Understand business needs and translate them into effective IT solutions
  • Identify recurring issues and propose sustainable fixes
  • Suggest and test functional enhancements
  • Support testing and quality assurance of new features
  • Work closely with product teams, developers, and business users
  • Contribute to a culture of agility, transparency, and shared responsibility
What we offer
What we offer
  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Non-working days on the 31st of December
  • Fulltime
Read More
Arrow Right

NX Teamcenter Support Specialist

At Bosch, we shape the future by inventing high-quality technologies and service...
Location
Location
Poland , Warszawa
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional experience in end user support or coordination activities for large installations of CAD/PLM in industry/automotive sector
  • Preferably experience with Teamcenter/NX or/and other CAD system as Key User, IT specialist/administrator
  • Ability to create holistic understanding of business processes in Mechanical Engineering IT and end user needs
  • Passion to work in an international, agile team with direct contact to several customers
  • Open minded, positive and solution oriented communication towards internal customers and end users
  • Analytical and problem solving skills to address and resolve technical issues
  • Good communication skills
  • Proficiency in English in written and verbal communication (min. B2), German will be an asset
Job Responsibility
Job Responsibility
  • Being part of the global team for end user support of CAD/PLM applications NX/Teamcenter
  • Resolve assigned tickets from 2nd level support for several knowledge areas (Teamcenter, CAD NX, interfaces to SAP, workflows)
  • Contribute to continuous improvement of end user support of NX and Teamcenter by identifying and addressing re-occurring issues and proposing functional enhancements based on knowledge from 2nd level support
  • Contribute to projects for NX and Teamcenter continuous application development by taking over responsibility for defined project work packages (e.g. application, hardware etc. testing)
What we offer
What we offer
  • Contract of employment and a competitive salary (together with annual bonus)
  • Flexible working hours with home office after the pandemic as well
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Canteen in the office with co-financed lunches
  • Complex environment of working, professional support and possibility to share knowledge and best practices
  • On-going development opportunities in a multinational environment
  • Broad access to professional trainings, conferences and webinars
  • Language courses
  • Private medical care and life insurance
  • Fulltime
Read More
Arrow Right

Hr Administration Specialist With German - Hr Shared Service Center

Are you passionate about HR operations and ready to make an impact across a glob...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
ariston.com Logo
Ariston
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-3 years of experience in HR Administration or HR Generalist roles
  • Proven experience in international shared services environments
  • Familiarity with HRIS (SAP SuccessFactors preferred) and ticketing tools
  • Process-driven mindset with strong attention to detail
  • Excellent planning, customer focus, and problem-solving skills
  • Fluency in English and German
  • Comfortable using collaboration tools like MS Teams and SharePoint
  • Willingness to travel occasionally
Job Responsibility
Job Responsibility
  • Manage global HR processes throughout the employee lifecycle: onboarding, changes, offboarding, reporting, contracts, and more
  • Ensure compliance with HR policies and data protection standards
  • Act as the first point of contact for HR processes and HR-related questions from employees, managers, and HR colleagues
  • Provide consistent support and advice on HR policies
  • Drive process improvements and enhance employee experience
  • Collaborate with internal and external stakeholders
  • Maintain and update our HR knowledge base
  • Work with leading HR technologies, including SAP SuccessFactors, to deliver efficient, data-driven HR services
What we offer
What we offer
  • Flexible hours and hybrid work options
  • Take part in international HR projects and benefit from continuous learning through our development programs
  • Be part of a global, diverse and collaborative HR community recognized for excellence in service delivery and employee engagement
  • Unlock career growth opportunities within a global organization that values your potential
  • An extensive benefits package and a modern centrally located office (near Romana)
Read More
Arrow Right

German Speaking Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...
Location
Location
Italy , Between the Venetian lagoon and the city of Venice
Salary
Salary:
1350.00 EUR / Month
applyfortourism.com Logo
Applyfortourism
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Service-oriented with a genuine interest for nature, culture, history and the outdoors
  • Can communicate in English and German
  • Hold a European Passport or nationality
  • Detail-oriented, organized, and proactive
  • Adaptable, reliable, and maintain a professional demeanour
  • Available to work 2 months in July and August
Job Responsibility
Job Responsibility
  • Providing detailed information about the campsite, excursions, and activities
  • Providing information about the historic and natural significance of the area
  • Representing the campsite with positive attitude and professionalism
  • Addressing guest inquiries
  • Supporting administrative tasks and maintaining clear and organized records
What we offer
What we offer
  • Accommodation and meals included
  • A supportive, structured, and professional work environment
  • Flexibility to enjoy the surroundings on your days off
  • Training and study material on Venice and the Venetian lagoon
  • Fulltime
Read More
Arrow Right

German Speaking Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...
Location
Location
Italy , Between the Venetian lagoon and the city of Venice
Salary
Salary:
1350.00 EUR / Month
applyfortourism.com Logo
Applyfortourism
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Service-oriented with a genuine interest for nature, culture, history and the outdoors
  • Can communicate in English and German
  • Hold a European Passport or nationality
  • Detail-oriented, organized, and proactive
  • Adaptable, reliable, and maintain a professional demeanour
  • Available to work 2 months in July and August
Job Responsibility
Job Responsibility
  • Providing detailed information about the campsite, excursions, and activities
  • Providing information about the historic and natural significance of the area
  • Representing the campsite with positive attitude and professionalism
  • Addressing guest inquiries
  • Supporting administrative tasks and maintaining clear and organized records
What we offer
What we offer
  • Accommodation and meals included
  • A supportive, structured, and professional work environment
  • Flexibility to enjoy the surroundings on your days off
  • Training and study material on Venice and the Venetian lagoon
  • Fulltime
Read More
Arrow Right