This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a Sales Data Management Specialist to support commission-related activities for Vodafone Germany. The role combines analytical operational support, data analysis and case handling related to commission processes. You will work closely with German stakeholders and internal teams in daily cooperation, supporting the accurate handling of claims, queries, internal complaints, and related requests.
Job Responsibility
Support the handling of commission-related claims, queries, and internal complaints for Vodafone Germany
Analyze data connected to commission cases and support accurate case handling
Work according to defined rules, internal guidelines, and established processes
Support quality checks, reporting and recurring operational activities
Work in regular contact with German stakeholders and local and international teams
Deliver training and knowledge sharing for team members and new joiners
Contribute to team improvements and support cross-functional collaboration
Requirements
Strong to near-native German and intermediate English
2-3 years of similar support experience in multinational environment (preferably German support) required
Strong analytical and logical thinking skills
High attention to detail and accuracy
Ability to work within defined rules, processes, and guidelines
Good communication and cooperation skills
Strong team player characteristic
Able to manage deadlines and SLA-based tasks
Quick learner with a proactive mindset
Strong Microsoft Office skills, especially Excel
What we offer
Opportunity to work in a global, multicultural environment supporting international markets
Exposure to advanced CRM systems, data platforms, and sales processes
Development opportunities through cross-functional collaboration and training delivery
Experience in end-to-end commission processes and sales analytics
A role that combines technical, analytical, and stakeholder-facing responsibilities
A dynamic environment where innovative ideas are always welcome
A collaborative community where your professional goals and work are supported by a diverse team
A supportive internal coaching and mentoring culture
Opportunities to participate in company activities and CSR events
Corporate assets including a laptop and mobile phone with subscription (unlimited voice, text message, and data within the EU)
Cafeteria package
Private Medical Services
Employee Assistance Program to support your wellbeing and mental health
Life and accident insurance
You can work remotely overseas for 20 days a year
16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
You and your family members can enjoy several discounts from our partners
You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week