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German Speaking Project Management Office Support Specialist

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Vodafone

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Location:
Hungary , Budapest

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking an individual to provide end-to-end Project Management Office (PMO) support for a European Tier 1 B2B customer environment. This role focuses on managing a pipeline of project and service requests, coordinating internal stakeholders, and ensuring customer expectations are met through accurate scoping, pricing, documentation, and delivery against agreed service levels. The role plays a key part in shaping customer experience, operational efficiency, and brand perception.

Job Responsibility:

  • Lead and manage the lifecycle of project and service requests from receipt through to order and closure
  • act as a primary point of coordination between customers and internal teams to ensure clear communication and timely responses
  • compile and consolidate inputs from multiple stakeholders into structured and professional responses and Statements of Work
  • drive regular triage and governance calls to track progress, risks, and dependencies
  • maintain accurate trackers, dashboards, and financial logs to support reporting and commercial decision-making
  • monitor performance against agreed KPIs and SLAs, proactively addressing issues to protect customer outcomes
  • identify process inefficiencies and contribute to continuous improvement initiatives that enhance customer experience

Requirements:

  • Fluent German and Fluent English knowledge
  • experience in project management or bid management support
  • experience working in a B2B or enterprise environment, ideally within a customer-facing or operational role
  • confident in building trusted relationships with customers and internal stakeholders across multiple functions
  • comfortable managing multiple requests and priorities in a structured and detail-oriented manner
  • skilled in identifying gaps in processes and contributing practical improvement recommendations
  • educated to degree level, with ITIL Foundation knowledge considered beneficial
  • advantage: experience in regulatory compliance (e.g., DORA, GDPR, or similar frameworks)
  • quick comprehension and proactive approach
  • solid problem‑solving abilities and strong stakeholder‑management skills
  • very good Microsoft Office skills

Nice to have:

  • ITIL Foundation knowledge
  • experience in regulatory compliance (e.g., DORA, GDPR, or similar frameworks)
What we offer:
  • Exposure to complex, large-scale enterprise customer environments within a global organisation
  • opportunities to collaborate with diverse, cross-functional teams across multiple countries
  • a role that offers visibility into commercial, operational, and customer experience decision-making
  • a supportive environment that values continuous improvement, learning, and inclusive collaboration
  • a dynamic environment where innovative ideas are always welcome
  • a collaborative community where your professional goals and work are supported by a diverse team
  • access to internal trainings through Vodafone University and external trainings via other providers
  • a supportive internal coaching and mentoring culture
  • opportunities to participate in company activities and Vodafone Foundation events
  • corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
  • cafeteria package
  • private medical services
  • employee assistance program to support your wellbeing and mental health
  • life and accident insurance
  • you can work remotely overseas for 20 days a year
  • 16 weeks fully paid parental leave (applies to all non-birthing partners)
  • you and your family members can enjoy several discounts from our partners
  • hybrid model (3 days working from home with 2 days office visit per week)

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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