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As a German speaking Onboarding Account Manager, you will guide new clients through the first stages of their digital advertising journey. You’ll support them during their initial three months, helping them understand how to launch campaigns, optimise their first budget and set the foundation for long-term success. This role is all about proactive outreach, clear communication and building confidence. You will connect with new clients through outbound calls, understand their goals, advise on best practices and ensure they experience a smooth, value-driven onboarding.
Job Responsibility:
Manage a portfolio of new German speaking clients during their onboarding phase
Conduct outbound calls to gather information, understand objectives and provide tailored advertising guidance
Help clients set up and adjust their first campaigns and budgets
Ensure customer satisfaction and encourage early investment growth
Track progress, document interactions and maintain strong communication throughout the first 90 days
Coordinate with internal support teams to ensure a consistent client experience
Requirements:
Native or near-native level of German
Motivation to work in a sales-oriented environment
At least 6 months experience in sales or digital marketing
Comfortable with outbound calls and client interaction
Minimum high school education
A proactive, curious mindset and willingness to learn quickly
What we offer:
Private health insurance provided from day one
Relocation support: Help with SSN and NIE
Reimbursement of travel costs within Europe
Accommodation support: either a room in a shared flat for two months (subject to availability) or 600 euros per month for the first two months
Intensive 3-week introduction training and specialized sales training
Continuous support and coaching for personal and professional development
Great referral program
Clear career path with opportunities for growth within the project