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German speaking Onboarding Account Manager

Spain, Barcelona Employment contract 23000.00 - 24000.00 EUR / Year · Job Posted January 08, 2026
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Job Description

As a German speaking Onboarding Account Manager, you will guide new clients through the first stages of their digital advertising journey. You’ll support them during their initial three months, helping them understand how to launch campaigns, optimise their first budget and set the foundation for long-term success. This role is all about proactive outreach, clear communication and building confidence. You will connect with new clients through outbound calls, understand their goals, advise on best practices and ensure they experience a smooth, value-driven onboarding.

Job Responsibility

  • Manage a portfolio of new German speaking clients during their onboarding phase
  • Conduct outbound calls to gather information, understand objectives and provide tailored advertising guidance
  • Help clients set up and adjust their first campaigns and budgets
  • Ensure customer satisfaction and encourage early investment growth
  • Track progress, document interactions and maintain strong communication throughout the first 90 days
  • Coordinate with internal support teams to ensure a consistent client experience

Requirements

  • Native or near-native level of German
  • Motivation to work in a sales-oriented environment
  • At least 6 months experience in sales or digital marketing
  • Comfortable with outbound calls and client interaction
  • Minimum high school education
  • A proactive, curious mindset and willingness to learn quickly

What we offer

  • Private health insurance provided from day one
  • Relocation support: Help with SSN and NIE
  • Reimbursement of travel costs within Europe
  • Accommodation support: either a room in a shared flat for two months (subject to availability) or 600 euros per month for the first two months
  • Intensive 3-week introduction training and specialized sales training
  • Continuous support and coaching for personal and professional development
  • Great referral program
  • Clear career path with opportunities for growth within the project

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