German Speaking Customer Service Advisor Job at Euro London Appointments (Newport)

German Speaking Customer Service Advisor

To provide a professional outbound service to company points of contact to discu...

Location

United Kingdom , Remote

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and German
Previous experience in customer service, preferably in the financial industry
Computer literate: Word-processing, Excel, internet and general systems usage
Ability to work under pressure, detail oriented and flexible
Strong interpersonal, communication and customer service skills
Initiative, ability to multitask and prioritise
Experience in cards business or an interest in financial matters highly valued, although not essential
Sense of urgency and responsibility required
Problem solving and conflict resolution
Effectively prioritise time & manage work to deadlines

Job Responsibility

Researching and reviewing company expenditure and usage of self-service tool known as MiVision
Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them
Outbound calling to identify customer’s needs and potential opportunities, passing warm sales leads back to the account
Providing general product information
Promoting the benefits of MiVision and the self-service options it can fulfil
Dealing with enquiries related to the client’s product range, whilst providing a high standard of service
Working closely with the Corporate Cards team if follow up is required
To develop and maintain a full technical knowledge of client products and services
To deal with all correspondence as requested/required
Diarising and logging of all calls accurately to ensure follow up calls are completed as and when needed

What we offer

4 weeks training consisting of classroom style courses and side-by-side with an experienced Customer Service Representative
Perks: employee benefits scheme that works with the best UK retailers
Learning and Development courses
Career opportunities within the account

Fulltime

German-speaking Concierge Team Lead

Join a global leader in premium concierge and loyalty services, supporting exclu...

Location

Portugal , Lisbon

Salary:

Not provided

Blu Selection

Expiration Date

Until further notice

Requirements

Native-level German, with excellent written and spoken communication
Previous experience in team leadership or senior advisor roles, ideally in luxury service, hospitality, travel, concierge, or customer care
Strong organisational skills and the ability to manage complex requests
Empathy, adaptability, and a genuine passion for service
Comfortable working in a dynamic environment and guiding a team through ramp-up phases
Based in Lisbon or willing to relocate (no relocation offered)

Job Responsibility

Lead, coach, and develop a team of German-speaking Concierge Advisors
Monitor performance, service quality, and customer satisfaction across all channels
Support complex or escalated client requests, ensuring a proactive and solution-driven approach
Coordinate daily operations, including workload distribution and adherence to service standards
Foster a culture of reliability, discretion, and high-end customer care
Ensure accurate handling of requests within the ticketing system
Collaborate with management to refine processes and maintain excellence in a newly established team

What we offer

Competative salary + bonus + mealcard and transportation allowance
Full private health insurance after 6 months, including dental and optical options

Fulltime

Account Executive – German Speaking

We are seeking a highly motivated German speaking Account Executive to join the ...

Location

Ireland , Maidenhead

Salary:

70000.00 EUR / Year

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

Fluent German speaker (essential) – many customer interactions will be conducted exclusively in German
Significant experience in Senior/Key Account Management within the IT industry
Proven ability to influence and communicate with stakeholders at all levels, including C-suite
Strong presentation, negotiation, and relationship-building skills
Experience delivering client-focused solutions tailored to customer needs
Proficiency in Salesforce CRM and Microsoft Office (especially Excel)
BA/BS degree in Business, Sales, or a related field

Job Responsibility

Build trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
Act as the primary contact for customer queries, escalations, and complex requirements, ensuring timely resolutions
Own customer engagement cadence (QBRs, semi-annual, and annual reviews), driving agendas, documenting outcomes, and ensuring delivery of follow-up actions
Communicate product launches, campaigns, and initiatives to drive customer engagement
Identify and pursue new opportunities through referrals, recommendations, and industry events
Maintain a strong sales pipeline and partner with business development colleagues on major initiatives
Lead contract negotiations, renewals, and management to maximise profitability
Take ownership of customer propositions—matching solutions to client needs and influencing purchasing decisions
Ensure the successful delivery of solutions and projects aligned with customer objectives
Collaborate with cross-functional teams to secure high-quality outcomes and seamless service

Fulltime

German Customer Service Advisor

Our client is looking for a German Speaking Customer Support Advisor with a trac...

Location

United Kingdom , Romsey

Salary:

13.00 GBP / Hour

workshop recruitment

Expiration Date

Until further notice

Requirements

German speaking
Track record of delivering high-quality Customer Service
Experience ideally online and over the phone
Comfortable in a fast-paced environment

Job Responsibility

Help resolve enquiries for both potential and existing customers across a range of channels

German Speaking Customer Service Advisor

We are seeking a motivated and personable German-speaking Customer Service Advis...

Location

United Kingdom , Liverpool

Salary:

25837.50 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Fluent in German and English (spoken and written)
Excellent communication and interpersonal skills
Strong problem-solving abilities with a customer-first mindset
Ability to work across multiple channels and adapt to changing priorities
Positive, proactive, and professional attitude
Previous customer service experience is desirable

Job Responsibility

Handle customer interactions promptly, professionally, and in a friendly manner
Support customers across multiple channels as a blended agent
Deliver a high-touch, personalised customer experience
Answer queries, resolve issues, and recommend services tailored to customer needs
Promote memberships to non-members and advise on available services
Accurately capture and maintain customer data
Identify, highlight, and escalate service-related issues or trends when required
Meet and maintain individual and team performance targets

What we offer

Transport and accommodation costs fully covered if not local during initial training

Fulltime

Customer Service Advisor- German Speaking

The Role: Taking inbound calls in a professional manner; handling and overcoming...

Location

South Africa , Cape Town

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Fluent in speaking, writing and reading German ( and English)
Dealing with clients via phone – above average telephonic communication skills
Ability and willingness to work weekends and shifts as and when required
Proven exposure to flexibility and easily adaptable to pressurized environments and change
Proven customer service orientation and problem-solving ability in previous roles/career
Must have applied foreign language in a corporate environment
Ability to multitask

Job Responsibility

Taking inbound calls in a professional manner
Handling and overcoming objections in a professional and effective manner
Adhering to targets
Taking inbound calls from an international customer base
Handling both internal and external email correspondence to and from clients in line with quality standards
Working towards resolution time periods, quality standards and targets

Fulltime

German Speaking Customer Service Advisor

Brook Street is working with a growing client that is seeking a German Speaking ...

Location

United Kingdom , Newport

Salary:

27000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Native/Fluent German Speaker
IT Skills
Excellent verbal and written communication skills

Job Responsibility

To answer incoming enquiries from native German speakers
To advise customers over the telephone on products & services
To enter data into online database and keep information updated
To comply with all necessary compliance & regulations

What we offer

Free on site parking
Pension
Hybrid working
Regular salary reviews
Training and development - Progression opportunities
bonus

Fulltime

German Speaking Parts Sales Advisor

German Speaking Parts Sales Advisor to join a busy and personable team, this pos...

Location

United Kingdom , Brentwood

Salary:

28571.00 - 35802.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Multilingual, Dutch and / or German
Experience in the automotive sector is required
Can demonstrate experience in a parts department
Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
PC literate with Microsoft Excel, Word and Outlook skills

Job Responsibility

Ordering, reserving parts, invoicing and payments
General after-sales questions - working in a team with the service department
Making estimates when necessary
Achieve sales by prospecting, acquiring and maintaining accounts
Answering all customer questions by phone, email and face-to-face
Assist in checking parts inventory
Maintaining contact with the workshops, service advisors and customers
Cold calling, building relationships

What we offer

25 days holiday
Pension
Profit share
Company events

Fulltime

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German Speaking Customer Service Advisor

Job Description

Job Responsibility

Requirements

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