German Speaking Customer Service Advisor Job at Brook-St Hiredonline (Newport)

German Speaking Customer Service Advisor

To provide a professional outbound service to company points of contact to discu...

Location

United Kingdom , Remote

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and German
Previous experience in customer service, preferably in the financial industry
Computer literate: Word-processing, Excel, internet and general systems usage
Ability to work under pressure, detail oriented and flexible
Strong interpersonal, communication and customer service skills
Initiative, ability to multitask and prioritise
Experience in cards business or an interest in financial matters highly valued, although not essential
Sense of urgency and responsibility required
Problem solving and conflict resolution
Effectively prioritise time & manage work to deadlines

Job Responsibility

Researching and reviewing company expenditure and usage of self-service tool known as MiVision
Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them
Outbound calling to identify customer’s needs and potential opportunities, passing warm sales leads back to the account
Providing general product information
Promoting the benefits of MiVision and the self-service options it can fulfil
Dealing with enquiries related to the client’s product range, whilst providing a high standard of service
Working closely with the Corporate Cards team if follow up is required
To develop and maintain a full technical knowledge of client products and services
To deal with all correspondence as requested/required
Diarising and logging of all calls accurately to ensure follow up calls are completed as and when needed

What we offer

4 weeks training consisting of classroom style courses and side-by-side with an experienced Customer Service Representative
Perks: employee benefits scheme that works with the best UK retailers
Learning and Development courses
Career opportunities within the account

Fulltime

German-speaking Concierge Team Lead

Join a global leader in premium concierge and loyalty services, supporting exclu...

Location

Portugal , Lisbon

Salary:

Not provided

Blu Selection

Expiration Date

Until further notice

Requirements

Native-level German, with excellent written and spoken communication
Previous experience in team leadership or senior advisor roles, ideally in luxury service, hospitality, travel, concierge, or customer care
Strong organisational skills and the ability to manage complex requests
Empathy, adaptability, and a genuine passion for service
Comfortable working in a dynamic environment and guiding a team through ramp-up phases
Based in Lisbon or willing to relocate (no relocation offered)

Job Responsibility

Lead, coach, and develop a team of German-speaking Concierge Advisors
Monitor performance, service quality, and customer satisfaction across all channels
Support complex or escalated client requests, ensuring a proactive and solution-driven approach
Coordinate daily operations, including workload distribution and adherence to service standards
Foster a culture of reliability, discretion, and high-end customer care
Ensure accurate handling of requests within the ticketing system
Collaborate with management to refine processes and maintain excellence in a newly established team

What we offer

Competative salary + bonus + mealcard and transportation allowance
Full private health insurance after 6 months, including dental and optical options

Fulltime

Account Executive – German Speaking

We are seeking a highly motivated German speaking Account Executive to join the ...

Location

Ireland , Maidenhead

Salary:

70000.00 EUR / Year

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

Fluent German speaker (essential) – many customer interactions will be conducted exclusively in German
Significant experience in Senior/Key Account Management within the IT industry
Proven ability to influence and communicate with stakeholders at all levels, including C-suite
Strong presentation, negotiation, and relationship-building skills
Experience delivering client-focused solutions tailored to customer needs
Proficiency in Salesforce CRM and Microsoft Office (especially Excel)
BA/BS degree in Business, Sales, or a related field

Job Responsibility

Build trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
Act as the primary contact for customer queries, escalations, and complex requirements, ensuring timely resolutions
Own customer engagement cadence (QBRs, semi-annual, and annual reviews), driving agendas, documenting outcomes, and ensuring delivery of follow-up actions
Communicate product launches, campaigns, and initiatives to drive customer engagement
Identify and pursue new opportunities through referrals, recommendations, and industry events
Maintain a strong sales pipeline and partner with business development colleagues on major initiatives
Lead contract negotiations, renewals, and management to maximise profitability
Take ownership of customer propositions—matching solutions to client needs and influencing purchasing decisions
Ensure the successful delivery of solutions and projects aligned with customer objectives
Collaborate with cross-functional teams to secure high-quality outcomes and seamless service

Fulltime

German Customer Service Advisor

Our client is looking for a German Speaking Customer Support Advisor with a trac...

Location

United Kingdom , Romsey

Salary:

13.00 GBP / Hour

workshop recruitment

Expiration Date

Until further notice

Requirements

German speaking
Track record of delivering high-quality Customer Service
Experience ideally online and over the phone
Comfortable in a fast-paced environment

Job Responsibility

Help resolve enquiries for both potential and existing customers across a range of channels

German Speaking Customer Service Advisor

Are you a fluent German speaker with a passion for customer service? This is a g...

Location

United Kingdom , Newport

Salary:

27000.00 GBP / Year

Euro London Appointments

Expiration Date

Until further notice

Requirements

Fluency in both German and English (spoken and written)
Strong customer service skills with a desire to deliver excellent experiences
Ability to manage multiple tasks with accuracy and attention to detail
Confident communication and problem-solving skills
Previous experience in customer service or claims handling is an advantage, but not essential
Proactive, team-oriented approach with a willingness to learn

Job Responsibility

Responding to customer queries in both German and English via phone and email
Supporting the full lifecycle of claims, from information gathering to resolution
Maintaining accurate customer records and case notes in the system
Providing clear, empathetic, and professional communication at all times
Liaising with other departments to ensure smooth and timely customer support
Handling complaints in line with company policy

What we offer

£27,000 base salary + performance-related bonus
25 days’ annual leave (plus the option to buy/sell additional days)
5% matched pension scheme
Private medical insurance and life cover
Employee assistance programme
Comprehensive training and career development support
Inclusive, international working environment
Wellbeing initiatives and regular team events

Fulltime

German Speaking Customer Service Advisor

We are seeking a motivated and personable German-speaking Customer Service Advis...

Location

United Kingdom , Liverpool

Salary:

25837.50 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Fluent in German and English (spoken and written)
Excellent communication and interpersonal skills
Strong problem-solving abilities with a customer-first mindset
Ability to work across multiple channels and adapt to changing priorities
Positive, proactive, and professional attitude
Previous customer service experience is desirable

Job Responsibility

Handle customer interactions promptly, professionally, and in a friendly manner
Support customers across multiple channels as a blended agent
Deliver a high-touch, personalised customer experience
Answer queries, resolve issues, and recommend services tailored to customer needs
Promote memberships to non-members and advise on available services
Accurately capture and maintain customer data
Identify, highlight, and escalate service-related issues or trends when required
Meet and maintain individual and team performance targets

What we offer

Transport and accommodation costs fully covered if not local during initial training

Fulltime

German speaking Collection Advisor

Is your German at a near native level and are you seeking part-time employment??...

Location

Greece , Athens

Salary:

750.00 - 1125.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
Service oriented and problem solving mindset
Patience and calmness in all situations
Ability to work both independently as well as a member of a team
native or near-native level of German
adequacy in English
PC literacy

Job Responsibility

be at the forefront of the business, operating via telephone/chat/email to support customers located in Germany
establish positive engagement with the customers, build relationships and demonstrate fair treatment
conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans
provide guidance to customers on the availability of free money advice
maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation

Parttime

New

German Speaking Commercial Advisor

Our client is a leading independent provider of IT infrastructure services, with...

Location

Hungary , Budapest

Salary:

Not provided

Randstad

Expiration Date

May 31, 2026

Requirements

1-2 years of experience in a relevant pre-sales role
Fluent in English AND German
Basic understanding of IT systems
Basic knowledge about business administration
Confident with MS Office especially with Excel
Self-motivated and able to work in a remote team
Good communication skills
Process and customer orientated attitude

Job Responsibility

Primary Contact: Act as the main point of contact for long-term business customers regarding IT software requests
Quote & Configuration: Create accurate configurations in vendor tools and prepare valid quotes, ranging from single products to complex, multi-year solutions
Collaboration: Work closely with customers, vendors, distributors, and internal sales/service teams to ensure delivery
Expert Advisory: Apply expert knowledge to select the best software products and pricing schemes that fit the customer's specific environment
Optimization: Continuously improve services and optimize processes to support customer business and profitability

What we offer

Development and career opportunity within an international team
Insight and gain impressive knowledge of numerous departments in an established global company
Language courses, technical trainings, soft skills training and talent programmes
Medicare private health care package and cafeteria benefits (yearly gross 500000 HUF and after the first year spent within the company, it grows to gross 780000 HUF)
Reward and recognition

Fulltime

German Speaking Customer Service Advisor

Brook-St Hiredonline

Location:
United Kingdom , Newport

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

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Brook-St Hiredonline

Location:United Kingdom , Newport

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 20, 2026

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Location:
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Job Posted:
January 20, 2026