German Speaking Customer Service Advisor Job at Brook-St Hiredonline (Liverpool)

German Speaking Customer Service Advisor

To provide a professional outbound service to company points of contact to discu...

Location

United Kingdom , Remote

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Fluent in English and German
Previous experience in customer service, preferably in the financial industry
Computer literate: Word-processing, Excel, internet and general systems usage
Ability to work under pressure, detail oriented and flexible
Strong interpersonal, communication and customer service skills
Initiative, ability to multitask and prioritise
Experience in cards business or an interest in financial matters highly valued, although not essential
Sense of urgency and responsibility required
Problem solving and conflict resolution
Effectively prioritise time & manage work to deadlines

Job Responsibility

Researching and reviewing company expenditure and usage of self-service tool known as MiVision
Working closely with the accounts Regional Sales Managers to discuss each individual client and how best to support them
Outbound calling to identify customer’s needs and potential opportunities, passing warm sales leads back to the account
Providing general product information
Promoting the benefits of MiVision and the self-service options it can fulfil
Dealing with enquiries related to the client’s product range, whilst providing a high standard of service
Working closely with the Corporate Cards team if follow up is required
To develop and maintain a full technical knowledge of client products and services
To deal with all correspondence as requested/required
Diarising and logging of all calls accurately to ensure follow up calls are completed as and when needed

What we offer

4 weeks training consisting of classroom style courses and side-by-side with an experienced Customer Service Representative
Perks: employee benefits scheme that works with the best UK retailers
Learning and Development courses
Career opportunities within the account

Fulltime

German-speaking Concierge Team Lead

Join a global leader in premium concierge and loyalty services, supporting exclu...

Location

Portugal , Lisbon

Salary:

Not provided

Blu Selection

Expiration Date

Until further notice

Requirements

Native-level German, with excellent written and spoken communication
Previous experience in team leadership or senior advisor roles, ideally in luxury service, hospitality, travel, concierge, or customer care
Strong organisational skills and the ability to manage complex requests
Empathy, adaptability, and a genuine passion for service
Comfortable working in a dynamic environment and guiding a team through ramp-up phases
Based in Lisbon or willing to relocate (no relocation offered)

Job Responsibility

Lead, coach, and develop a team of German-speaking Concierge Advisors
Monitor performance, service quality, and customer satisfaction across all channels
Support complex or escalated client requests, ensuring a proactive and solution-driven approach
Coordinate daily operations, including workload distribution and adherence to service standards
Foster a culture of reliability, discretion, and high-end customer care
Ensure accurate handling of requests within the ticketing system
Collaborate with management to refine processes and maintain excellence in a newly established team

What we offer

Competative salary + bonus + mealcard and transportation allowance
Full private health insurance after 6 months, including dental and optical options

Fulltime

Account Executive – German Speaking

We are seeking a highly motivated German speaking Account Executive to join the ...

Location

Ireland , Maidenhead

Salary:

70000.00 EUR / Year

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

Fluent German speaker (essential) – many customer interactions will be conducted exclusively in German
Significant experience in Senior/Key Account Management within the IT industry
Proven ability to influence and communicate with stakeholders at all levels, including C-suite
Strong presentation, negotiation, and relationship-building skills
Experience delivering client-focused solutions tailored to customer needs
Proficiency in Salesforce CRM and Microsoft Office (especially Excel)
BA/BS degree in Business, Sales, or a related field

Job Responsibility

Build trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
Act as the primary contact for customer queries, escalations, and complex requirements, ensuring timely resolutions
Own customer engagement cadence (QBRs, semi-annual, and annual reviews), driving agendas, documenting outcomes, and ensuring delivery of follow-up actions
Communicate product launches, campaigns, and initiatives to drive customer engagement
Identify and pursue new opportunities through referrals, recommendations, and industry events
Maintain a strong sales pipeline and partner with business development colleagues on major initiatives
Lead contract negotiations, renewals, and management to maximise profitability
Take ownership of customer propositions—matching solutions to client needs and influencing purchasing decisions
Ensure the successful delivery of solutions and projects aligned with customer objectives
Collaborate with cross-functional teams to secure high-quality outcomes and seamless service

Fulltime

German Customer Service Advisor

Our client is looking for a German Speaking Customer Support Advisor with a trac...

Location

United Kingdom , Romsey

Salary:

13.00 GBP / Hour

workshop recruitment

Expiration Date

Until further notice

Requirements

German speaking
Track record of delivering high-quality Customer Service
Experience ideally online and over the phone
Comfortable in a fast-paced environment

Job Responsibility

Help resolve enquiries for both potential and existing customers across a range of channels

German Speaking Customer Service Advisor

Brook Street is working with a growing client that is seeking a German Speaking ...

Location

United Kingdom , Newport

Salary:

27000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Native/Fluent German Speaker
IT Skills
Excellent verbal and written communication skills

Job Responsibility

To answer incoming enquiries from native German speakers
To advise customers over the telephone on products & services
To enter data into online database and keep information updated
To comply with all necessary compliance & regulations

What we offer

Free on site parking
Pension
Hybrid working
Regular salary reviews
Training and development - Progression opportunities
bonus

Fulltime

New

German speaking Collection Advisor

Is your German at a near native level? Would you consider helping customers to g...

Location

Greece , Athens

Salary:

1500.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
Service oriented and problem solving mindset
Patience and calmness in all situations
Ability to work both independently as well as a member of a team
PC literacy
native or near-native level of German
adequacy in English

Job Responsibility

be at the forefront of the business, operating via telephone/chat/email to support customers located in Germany
establish positive engagement with the customers, build relationships and demonstrate fair treatment
conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans
provide guidance to customers on the availability of free money advice
maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation

Fulltime

New

Support Worker

This specialist supported living service has been purpose-built for young adults...

Location

United Kingdom , Church Stretton, Shrewsbury

Salary:

12.39 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Full UK manual driving licence held for at least 1 year
Access to your own vehicle (rural location)
Passionate about supporting people to live happy, fulfilled lives
Patient, caring, and a good listener
Confident communicator with individuals and families
Able to promote independence and daily living skills
Good IT skills and ability to use digital systems
Able to work independently and use initiative

Job Responsibility

Support individuals with daily living and independence skills
Promote inclusion and engagement in the wider community
Provide personal care where required
Build positive, trusting relationships with individuals and their families
Encourage participation in social and community activities
Work collaboratively within a supportive team environment

What we offer

Competitive hourly pay
High-quality training provided
Comprehensive induction with shadow shifts
28 days holiday in year one, increasing with service
Free and confidential counselling services
Health Cash Plan covering dental, optical, physio & more
Long service awards
Contributory pension scheme
Clear career development and progression opportunities
Regular supervision and team meetings

New

Marketing designer

Fundraise Up is a modern fundraising platform built to make donating to nonprofi...

Location

Serbia

Salary:

375000.00 - 445000.00 RSD / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

5+ years of experience in communication or brand design
Strong understanding of how design solves business problems and communicates brand values
AI as a working tool: hands-on experience using neural networks to speed up workflows, generate assets, and optimize routine tasks (practical skills over theory)
Strong illustration skills: ability to draw by hand and advanced proficiency in Figma (working with complex gradients, shadows, and lighting)
Web & Marketing: experience designing websites, solid understanding of landing pages and marketing funnels
Multiformat experience: creating presentations, designing for offline events (booths, print materials), and basic motion design (building simple animations, tweaking easings)
Conversational English (B2)

Job Responsibility

Develop and evolve the brand’s visual ecosystem (website, blog, social media), owning storytelling and translating complex ideas into clear, accessible metaphors
Create graphic content and illustrations, actively leveraging AI tools to accelerate production workflows
Produce materials for conferences and events — from merchandise and booth design to motion videos
Collaborate closely with the team to ensure visual consistency across all channels

What we offer

31 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
English learning courses
Relevant professional education
Gym or swimming pool
Co-working
Remote working
Stock options

Fulltime

German Speaking Customer Service Advisor

Brook-St Hiredonline

Location:
United Kingdom , Liverpool

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 02, 2026

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Job Description:

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