CrawlJobs Logo

German-speaking Concierge Team Lead

Portugal, Lisbon Employment contract · Job Posted December 27, 2025
Apply Position
Job Link Share

Job Description

Join a global leader in premium concierge and loyalty services, supporting exclusive cardholders with high-touch, personalised assistance. As a German-speaking Concierge Team Lead, you’ll guide a newly built team delivering exceptional lifestyle, travel, and event support through phone, email, and messaging channels. This role is ideal for someone who thrives in a refined service environment, enjoys problem-solving, and can coach others to deliver a consistently outstanding client experience.

Job Responsibility

  • Lead, coach, and develop a team of German-speaking Concierge Advisors
  • Monitor performance, service quality, and customer satisfaction across all channels
  • Support complex or escalated client requests, ensuring a proactive and solution-driven approach
  • Coordinate daily operations, including workload distribution and adherence to service standards
  • Foster a culture of reliability, discretion, and high-end customer care
  • Ensure accurate handling of requests within the ticketing system
  • Collaborate with management to refine processes and maintain excellence in a newly established team

Requirements

  • Native-level German, with excellent written and spoken communication
  • Previous experience in team leadership or senior advisor roles, ideally in luxury service, hospitality, travel, concierge, or customer care
  • Strong organisational skills and the ability to manage complex requests
  • Empathy, adaptability, and a genuine passion for service
  • Comfortable working in a dynamic environment and guiding a team through ramp-up phases
  • Based in Lisbon or willing to relocate (no relocation offered)

Nice to have

French is a plus

What we offer

  • Competative salary + bonus + mealcard and transportation allowance
  • Full private health insurance after 6 months, including dental and optical options

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

German-speaking Concierge Team Lead

8 matching positions

New

Team Leader

An opportunity has arisen within the Council’s Refuse and Recycling Collection S...
Location
Location
United Kingdom , Warrington
Salary
Salary:
30024.00 - 33699.00 GBP / Year
warrington.gov.uk Logo
Warrington Borough Council
Expiration Date
June 30, 2026
Flip Icon
Requirements
Requirements
  • Valid, clean category C class licence
  • Driver's Certificate of Professional Competence qualification card
  • Ability to converse at ease with customers and provide advice in accurate spoken English
  • Right to work in the UK (sponsorship not available)
Job Responsibility
Job Responsibility
  • Deliver high-quality service
  • work across domestic, recyclable, food and green waste collections
  • flexible work across range of services
What we offer
What we offer
  • 26 days annual holiday (rising to 31 after 5 years service, pro-rata)
  • competitive benefits package
  • Health & Wellbeing Programme
  • Uniform/safety equipment
!
Read More
Arrow Right
New

F&B Lead - NEC Exhibitions

The overall purpose of the role of Food & Beverage Lead at Levy is a hands -on, ...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
34500.00 GBP / Year
levy.co.uk Logo
Levy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a retail and/or hospitality or events-related role is desirable, with demonstrated experience in leading teams and delivering exceptional customer service
  • Strong leadership abilities, with the capacity to motivate and inspire team members to perform at their best
  • Experience in effectively delegating tasks and managing staff to ensure smooth operations
  • Excellent communication skills, both verbal and written, with the ability to liaise effectively with team members, clients, and guests
  • Capable of providing clear instructions and feedback to ensure tasks are carried out efficiently
  • A genuine passion for delivering outstanding customer experiences, with a customer-centric approach to service delivery
  • Ability to anticipate and respond to customer needs promptly and effectively
  • Highly adaptable and able to work in a fast-paced and dynamic environment
  • Willingness to work across different departments as required and business streams within the NEC campus as required
  • A collaborative mindset with the ability to work effectively as part of a team
Job Responsibility
Job Responsibility
  • Provide effective leadership to a team of staff members, including training, coaching, and supervision to ensure high performance and productivity levels
  • Set clear expectations and objectives for team members and monitor their progress accordingly
  • Oversee the smooth operation of food and drink services, ensuring that all tasks are carried out efficiently and in accordance with event instructions
  • All delivery of food and drink to meet Levy standards and expectations
  • Maintain a strong focus on delivering exceptional customer experiences to all visitors and guests
  • Lead by example in providing friendly, professional, and efficient service, addressing any customer concerns or inquiries promptly and effectively
  • Manage the sale and service of food, beverages, and merchandise, ensuring accuracy in transactions and compliance with relevant regulations, particularly regarding the sale and service of alcohol
  • Monitor inventory levels and replenish supplies as needed to meet customer demand
  • Foster a positive and collaborative work environment among team members, encouraging open communication, teamwork, and mutual support
  • Coordinate with other team leaders and departments to ensure seamless coordination and execution of tasks
What we offer
What we offer
  • Competitive salary and full company benefits
  • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
  • Healthcare & wellbeing: AvivaDigicare,Medicash(dental, optical, therapy treatments)
  • Mental health support: 24/7 Employee AssistanceProgramme
  • Family benefits:Enhanced maternity, paternity, andadoptionleave
  • 2 days’additionalleave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
  • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% offPureGymmemberships
  • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
  • Development opportunities: Professional subscriptions, ongoingtrainingand structured career pathways
  • Meals on duty included
  • Fulltime
Read More
Arrow Right
New

Supervisor

We are looking for a friendly and reliable Supervisor to join our team, the Supe...
Location
Location
United Kingdom , Coleraine
Salary
Salary:
11.00 - 14.00 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 1–2 years in a fast-paced café, restaurant, or retail environment, with previous supervisory experience preferred
  • Proven proficiency in operating commercial espresso machines and preparing specialty coffee drinks
  • Strong communication skills with the ability to lead, motivate, and coach a team
  • Exceptional interpersonal skills and the ability to handle conflict resolution professionally
  • Experience with POS systems and basic math skills for cash management
  • Availability to work flexible hours, including weekends, holidays, and early mornings
  • Ability to stand and walk for long periods (up to 8 hours)
  • Ability to lift up to 30-50 lbs (milk crates, coffee bags, etc.)
  • Eligibility to work in the UK
  • Candidates must exceed the age of 18 years old for this job role
Job Responsibility
Job Responsibility
  • Oversee daily opening and closing procedures, ensuring the premises is secure, clean, and ready for business
  • Manage staff workflow, delegating tasks effectively to optimize service during peak hours
  • Ensure all equipment (espresso machines, grinders, brewers) is properly functioning, and report maintenance issues promptly
  • Enforce company policies, safety procedures, and health regulations
  • Train new hires and provide ongoing coaching to baristas on drink preparation, customer service, and POS operations
  • Motivate the team to maintain high energy and provide friendly, 'nothing is too much trouble' service
  • Assist in creating employee rotas and ensuring adequate coverage for shifts
  • Act as the primary point of contact for resolving customer queries and complaints promptly
  • Uphold quality standards for all coffee beverages, food, and products served
  • Foster a welcoming and inclusive environment for all guests
What we offer
What we offer
  • 50% staff card to use on shift and with friends & family
  • Unlimited free hot drinks
  • Free cake on your birthday
  • Enhanced family friendly policies
  • Length of service recognition
  • Company pension
  • Opportunities to grow your career
Read More
Arrow Right
New

Client Consultant - Womenswear Designer

As a Client Consultant, you are an essential part of a team that delivers the ex...
Location
Location
United Kingdom , London
Salary
Salary:
15.15 GBP / Hour
selfridges.com Logo
Selfridges
Expiration Date
July 12, 2026
Flip Icon
Requirements
Requirements
  • A great communicator
  • A sales and service expert
  • Well Informed
  • Connected
  • Curious
  • Tech savvy
  • A proud shopkeeper
  • Flexible
  • An example of our values, a trusted and respected team member
Job Responsibility
Job Responsibility
  • Create the extraordinary by identifying and connecting with potential clients shopping in your department and be able to quickly assess and cater to their needs in the moment
  • Work as part of a team focused on creating a memorable customer experience
  • Dedicate time to building a client base within your division and nurturing long-term relationships through proactive client development
  • Elevate our customers’ experiences by providing a seamless connection/introduction to the rest of the store including with our Brand Partners
  • Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors, striving to be an expert in your division
  • Understand and follow health, safety and security procedures, and play an active role in preventing stock loss
  • Fulltime
Read More
Arrow Right
New

Residential Child Care Worker

If you enjoy working with children and have the resilience to deal with challeng...
Location
Location
United Kingdom , Dalston
Salary
Salary:
35468.95 - 37043.94 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Dedication to safeguarding our children and young individuals
  • A strong desire to obtain qualifications and continue your personal development
  • Confident and resilient nature
  • A valid, full UK manual driver's license is required (all homes possess their own manual vehicles)
  • A kind and supportive nature
  • Patience and the ability to cultivate non-judgmental relationships
  • An engaged and attentive listener
  • A creative ability to have fun and learn new skills
  • Excellent verbal and written communication skills
  • Proficient IT skills and experience in using Microsoft packages
Job Responsibility
Job Responsibility
  • Working collaboratively with your team on shift, you will provide support tailored to the young person's needs, either one-to-one or two-to-one
  • Every aspect of home life, from driving our children to and from school, appointments, and visits to food preparation, household chores, and making lasting memories through fun-filled activities, outings, and holidays
What we offer
What we offer
  • A starting salary of £35,468.95 to £37,043.94 per annum, pro rata, depending on experience
  • Full-time roles operate on a rota pattern of one day on (24 hours, including sleepover) and two days off (48 hours)
  • Your average weekly working hours, including sleepovers, are 56.4
  • 5.6 weeks annual leave per annum (this will be pro-rata for part-time contracts)
  • 100% funding for your Level 3 SVQ /NVQ qualification in Residential Child Care
  • Upon completing your induction, training, and minimum qualifications, you will receive a career review
  • Auto-enrolment into our salary sacrifice pension scheme (Scottish Widows)
  • A cash-back health care plan via Medicash allows you to claim for dental and optical treatments, discounted gym memberships, 24/7 access to a GP, free access to counselling and much more
  • Blue Light Card – for store discounts
  • Meals are provided while on shift, depending on the home's daily menu choice
Read More
Arrow Right
New

Care Assistant - Bank

We are on the hunt in Stockport for our next amazing Care Assistants! Our Care t...
Location
Location
United Kingdom , Stockport
Salary
Salary:
12.88 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • No specific qualifications or experience required
  • willingness to obtain an Enhanced DBS check in relation to Children and Adults
Job Responsibility
Job Responsibility
  • Support with personal care needs
  • Help residents take part in a wide range of special interests and activities such as arts and crafts, watching the footie, drama, musical evenings, gardening, shopping trips and social occasions
What we offer
What we offer
  • Flexible working patterns
  • Training and Development opportunities
  • Discounts on Shopping, Fashion, Days out, Travel, Entertainment
  • FREE face-to-face counselling for you and your family
  • Staff recognition award ceremonies
  • £30 voucher every month for nominated Employee of the month
  • Opportunities for training and career progression
  • Salary Sacrifice Pension scheme
  • Blue Light Card – up to 50% discount across 100’s of retailers
  • Access to a FREE eye test and discounted glasses
  • Fulltime
Read More
Arrow Right
New

Chef De Partie

Ready to bring your culinary skills to a busy, professional kitchen? Join Conste...
Location
Location
United Kingdom , Spalding
Salary
Salary:
17.14 GBP / Hour
levy.co.uk Logo
Levy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience working as a Chef de Partie (essential)
  • Strong knowledge of food safety and hygiene standards
  • A positive attitude and excellent teamwork skills
  • The ability to work efficiently in a fast-paced kitchen
  • Must be 18+
  • Own safety shoes and chef knives
Job Responsibility
Job Responsibility
  • Preparing high-quality dishes to specification while maintaining excellent food standards
  • Ensuring the kitchen is fully prepared for service
  • Supporting the smooth running of the kitchen during busy service periods
  • Maintaining high standards of food hygiene and safety
  • Working as part of a professional and friendly kitchen team
What we offer
What we offer
  • Competitive hourly pay
  • Monday to Friday shifts – enjoy your weekends off
  • Work with one of the UK's leading foodservice providers
  • Full training and ongoing support
  • Access to exclusive perks, wellbeing support & Employee Assistance Programme
  • Fast, simple application process
  • Fulltime
Read More
Arrow Right
New

Collections Logistics Officer

We are looking to recruit a Collections Logistics Officer to join our team based...
Location
Location
United Kingdom , Stafford
Salary
Salary:
29497.50 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
July 05, 2026
Flip Icon
Requirements
Requirements
  • Experience of working with and developing publicly accessible collections in a museum or heritage environment
  • Practical experience of managing hazards in museum collections, such as asbestos, PCBs, mould, etc.
  • Experience of handling, moving, packing and transporting a variety of museum objects, including large and complex items
  • Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
  • Listens to, understands, respects and accepts different views, ideas and ways of working
  • Uses experience and knowledge of standard practices, procedures or customs to evaluate problems and make appropriate decisions/provide appropriate advice
  • Is able to organise own activities to deliver to expected standards and targets
  • Is receptive and/or pro-actively identifies and contributes to new ideas and approaches, and adapts accordingly
  • Demonstrates the appropriate level of technical and/or professional knowledge to fulfil the requirements of the role
  • Understands the Museum’s purpose, vision and strategic objectives, and how their own role, their team and other teams within the Museum, supports their achievement
Job Responsibility
Job Responsibility
  • Support the development of the Museum’s collection across three sites, including the safeguarding and preparation of objects for movement and wider public benefit
  • Support the management of collection hazards, including asbestos, polychlorinated biphenyls (PCBs), mould, guano, etc, through identification, labelling, reporting and remediation (where appropriate)
  • Act as one of the Museum’s Radiation Protection Supervisors (RPS)
  • Support the Collections Services team on the disassembly, movement and build of aircraft and other large objects onsite and offsite
  • Become familiar with, and apply, the Museum’s Collections Management policies, processes, procedures, systems and standards
  • Assist in the implementation, operation and maintenance of Collections Development programmes, including Collections Review, post-review transfers and storage rationalisation
  • Attend relevant training courses and liaise with other museum professionals to maintain up to date specialist knowledge regarding hazards in collections and collections management
  • Fulltime
!
Read More
Arrow Right