German Social Media Support Specialist Job at Atlean World (Lisbon)

Marketing Specialist | Social Media & Content Creation

As a Marketing Specialist | Social Media & Content Creation, you’ll work on-site...

Location

Germany , Isernhagen

Salary:

Not provided

Antech Diagnostics

Expiration Date

Until further notice

Requirements

Experience in social media management, either in-house or in an agency environment
Confidence with camera work, editing, and short-form content
Willingness to be on camera—likable, confident, and natural
Strong copywriting skills and a feel for great writing in all its forms: hooks, social copy, ad copy, long copy, short copy
A strong sense for social media trends across LinkedIn and Instagram
Interest in veterinary medicine, animal health, and/or software topics
Experience with common social media platforms, ads, and influencer collaborations
Basic knowledge of tools like Canva, Premiere, CapCut, or similar editing tools, as well as Adobe Creative Suite
Strong organizational skills and the ability to manage projects effectively
Excellent German language skills and confident writing in any situation

Job Responsibility

Develop and execute social media storylines across LinkedIn, Facebook, and Instagram
Regularly appear on camera—authentic, professional, and approachable
Manage channels and communities with a confident voice
Identify relevant influencers and creators and collaborate on formats and partnerships
Monitor cross-platform trends and understand which ones matter for our brands
Translate complex veterinary topics into clear, relevant content for both veterinarians and pet owners
Independently produce content such as copy, photos, stories, reels, videos, interviews, and behind-the-scenes material
Film, edit, and produce content that makes our vision tangible
Work with existing templates and create visuals and graphics that resonate
Use modern AI tools like ChatGPT, Midjourney, or Nano Banana to efficiently develop and execute ideas

Fulltime

Specialist Digital Marketing

The AKG Group has been a specialist in the field of heat transfer since 1919. Wi...

Location

Germany , Hofgeismar

Salary:

Not provided

AKG Termoteknik Sistemler

Expiration Date

Until further notice

Requirements

Successfully completed degree in marketing, communications, digital marketing, or a comparable qualification
Strong technical understanding and the ability to translate technical input into effective content
Several years of professional experience in digital and/or online marketing, ideally in mechanical or plant engineering
Good knowledge of relevant social media platforms and their professional use, as well as experience with content management systems (preferably TYPO3)
Strong personal interest in new technologies, platforms, and marketing tools
Experience in independently creating relevant content for various channels and target groups
Very good English and German language skills, including strong editorial and writing abilities
Confident use of MS Office applications
Hands-on mentality

Job Responsibility

Taking responsibility for digital marketing and continuously expanding online marketing activities as well as social media channels
Developing content and storytelling concepts for the AKG Group and its products
Creating and implementing creative and innovative ideas to further improve our online presence (website, intranet, social media)
Acting as an interface between global and local marketing teams, product management, and other internal stakeholders
Coordinating with external partners (e.g. agencies)
Monitoring market trends and identifying new topic areas
Supporting the HR department with social media recruiting initiatives and the further optimization of the global career site

What we offer

Long-term prospects
Team spirit that connects
Technology that inspires
Career growth on site
Stability with purpose
Local impact, global reach

Fulltime

Digital Customer Service Specialist with German

At PPG Global Business Services in Wrocław, we provide high‑quality support to P...

Location

Poland , Wrocław

Salary:

Not provided

PPG Industries

Expiration Date

Until further notice

Requirements

Secondary education or higher
At least 2 years of relevant experience in customer service
Fluency in English and German
Experience handling complex or escalated customer cases
Experience supporting or coaching others is a strong advantage
Customer‑centric and solution‑oriented mindset
Strong communication and problem‑solving skills
Proactive, organized, and detail‑oriented
Strong collaboration skills and a natural team player
Familiarity with MS Office (CRM/Ticketing tools would be a plus)

Job Responsibility

Handle complex and escalated customer inquiries across digital channels (email, phone, chat, messaging platforms, social media)
Deliver professional, accurate, and customer‑focused support to ensure a high‑quality service experience
Act as a subject‑matter expert for digital tools (CRM, ticketing systems, chat platforms)
Support the optimization of digital service workflows and channels
Maintain and enhance knowledge bases, FAQs, and self‑service content
Coach and mentor junior team members, supporting their onboarding and development
Share best practices and contribute to quality monitoring initiatives
Identify recurring issues, propose process improvements, and provide customer insights
Collaborate with Customer Service Managers, Digital Teams, IT, and Product Teams on new tools and process implementations

What we offer

Work in a pet‑friendly office - bring your dog to the office!
Multisport card
Private medical care
Lunch card
Office parking options
Annual bonus
Spring, Winter & Holiday Allowance
Discounts on our products
Collaborative, supportive, and inclusive culture

Fulltime

New

Customer Relations Expert (All Genders) - German market focus

As a Customer Relations Expert, you’ll go beyond frontline support to own the re...

Location

Germany , Berlin

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

Proven Customer Support Expertise: Demonstrated track record of delivering excellent customer support, especially in complex or sensitive situations, showing empathy, ownership, and sound judgment
Meticulous Approach & High Standards: A meticulous approach with a commitment to high due diligence and exceptional quality standards in all your work
Adaptability & Resilience: Proven adaptability and resilience, with the ability to thrive in a dynamic environment, manage diverse tasks, and adjust to varying requirements
Proactive & Innovative Mindset: A proactive and innovative mindset, with the confidence to challenge existing processes and actively participate in their improvement by suggesting creative solutions
Interpersonal & Stakeholder Management Skills: Excellent interpersonal and stakeholder management skills, enabling you to build strong, collaborative relationships with internal teams and external partners
Business Proficiency in German and English: Business proficiency in German and English is essential

Job Responsibility

Master of Resolution: Take ownership of complex and escalated customer contacts by meticulously reviewing case histories, conducting thorough investigations (often with cross-functional input), and driving high-quality resolutions — even when this means going beyond standard guidelines and processes
Guardian of Quality: Perform qualitative assessments of previous customer interactions, providing constructive feedback to our service provider specialists on all previous handlings in a case, to enhance service quality and consistency
Global Communicator: Support multiple markets simultaneously, including both your native language (leader) market and several other (challenger) markets, utilizing translation tools where necessary
Relationship Builder: Engage directly with customers through various channels (e.g., outbound calls, written communication) to de-escalate issues, build strong relationships, and prevent further escalations
Champion of Improvement: Actively contribute to optimizing customer service activities by identifying areas for enhancement and suggesting innovative solutions
Brand Protector: Skillfully manage customer escalations that pose a high risk to our brand's reputation, including those originating from social media, press inquiries, or directed to senior leadership
Collaborative Problem-Solver: Work effectively with internal departments (Payments, Logistics, Legal etc.) and external partners to gather information, align on solutions, and ensure a seamless customer experience

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review

Fulltime

Communications Specialist

We are looking for a skilled writer and strategic thinker that helps to bring Te...

Location

Germany , Bremen

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Degree in journalism, media, or marketing & communication
Language skills: English and German (native language, otherwise equal to CEFR level C1 or C2)
A minimum of 3 years in B2B comms, preferably in aerospace or high-tech manufacturing
Proven experience in content marketing
Capable to work in autonomy, deliver to deadlines, proactive, problem-solving and assertive
Outgoing and have excellent communication and writing skills
Skilled to use various text genres and media formats and can select the appropriate means of communication to address a given audience
Apply strong attention to detail and are well organized
Ability to understand technical topics and explain them to a general audience
Skills and methods to conceptualize, write and edit texts without the need to rely on generative LLMs (large language models)

Job Responsibility

High-impact copywriting: crafting original, industry-specific content including whitepapers, technical application notes, and website articles that establish Testia as a thought leader
Bilingual narrative management: executing high-level communications in both English and German (C1 level/Native), ensuring cultural nuances are preserved across local and international outlets
Transcultural sensitivity: applying an inclusive, accessible writing style that resonates across international teams and diverse audiences
Data-driven content planning: conducting competitor analysis and keyword research to identify "white space" opportunities in the aerospace media landscape
Integrated media relations: managing the full lifecycle of PR content, from conceptualization to coordinating with social media leads for multi-channel amplification
Trend monitoring: staying at the forefront of online publishing and industry shifts to ensure Testia remains relevant and proactive
Campaign integration: collaborating with sales and marketing to ensure communication assets directly support lead generation and integrated marketing campaigns
Performance analytics: measuring the reach and effectiveness of communication efforts, translating data into actionable insights for the head of marketing

What we offer

Flexible working hours and mobile working
Holiday and Christmas bonuses
Jobrad
Professional development in an international company providing strong career opportunities
Extensive employee benefits within Testia and Airbus Group

Fulltime

Customer Service Specialist

CrowdFarming® is the leading European tech marketplace connecting farmers direct...

Location

Spain , Madrid

Salary:

Not provided

CrowdFarming

Expiration Date

Until further notice

Requirements

Native-level speaker of French, German, or Italian
Good command of English (Spanish is a plus)
At least 1 year of experience in customer service
Professional experience in sales, customer service, logistics, agriculture, and/or online retail is a plus
Able to work independently while being a strong team player
Flexible, proactive, and ambitious
Calm and solution-oriented in stressful or unexpected situations
Passionate about sustainability

Job Responsibility

Support and advise customers via phone, email, and social media
Handle enquiries related to orders, deliveries, transport issues, and the CrowdFarming philosophy
Resolve incidents in a proactive, solution-oriented way
Promote conscious and sustainable consumption through every interaction
Collect and share customer insights with internal teams
Collaborate cross-functionally to ensure a smooth customer journey
Translate and proofread website content in your native language

What we offer

Hybrid model: two days of remote work per week (25 €/month for related expenses)
An annual €250 grant to support any training you wish to undertake related to your responsibilities and tasks
Language classes partially funded by CrowdFarming
A flexible compensation plan and tailored benefits
Website credits to celebrate your birthday and work anniversary
Health insurance partially funded by CrowdFarming
Flexible remuneration plan
Daycare, restaurants, transportation...
Remote work options
Up to 3 day of telecommuting a week

Fulltime

Communications Specialist

The Communications Specialist will report to our Chief of Staff as part of the C...

Location

Germany , Ottobrunn

Salary:

Not provided

Isar Aerospace

Expiration Date

Until further notice

Requirements

University degree (Bachelor or Master) in Politics, Publicism, Communications / PR / Marketing, Economics, Psychology, or comparable studies
Minimum 5 years of experience in a communications role, in-house or agency side, collaborating with colleagues in multiple locations and across time zones
You are a strong and diplomatic team player
You are confident in owning projects and tasks
You are motivated by working in a dynamic and ever-changing atmosphere
Outstanding writing skills
Excellent Microsoft Office Suite knowledge, in particular PowerPoint, SharePoint, Microsoft Teams
Excellent organization skills
You have strong analytical, communications and presentation skills and a high level of attention to detail
Willingness and ability to travel internationally as required

Job Responsibility

Create compelling materials and documents for all sorts of internal and external Communications activities
Build on and execute Isar Aerospace’s internal communication strategy by steering all internal communication channels
Planning, managing and creating engaging content
Draft messages, scripts and presentations for senior executives
Support in the planning and delivery of both virtual and in-person leadership exchange meetings, all-staff and internal events, social events and engagement opportunities for employees
Create and manage the implementation of communication policies and processes
Conceptualize, create, align and schedule cross-channel social media content
Develop and execute strategic public relations initiatives, including building and maintaining strong media relations
Monitor, oversee and analyze the positioning, reach and environment to anticipate issues and identify opportunities

What we offer

Employee Participation Program: Share in our success through our virtual company share program
30 days of vacation
Company pension plan: Secure your future with our company pension plan, featuring a 20% employer contribution after the probation period
Subsidised lunch: Stay energised with delicious, subsidised lunches every day
Public transport ticket: Commute with ease using a fully financed Deutschlandticket
Sport Clubs membership: Stay fit with our sponsored sports club memberships (EGYM Wellpass)
Individual learning allowance: Grow your skills with an individual learning budget granted after the probation period
Childcare allowance: Receive a childcare allowance for your non-school-age children

Fulltime

New

Customer Relations Expert

As a Customer Relations Expert, you’ll go beyond frontline support to own the re...

Location

Germany , Berlin

Salary:

Not provided

Zalando Sverige

Expiration Date

Until further notice

Requirements

Proven Customer Support Expertise: Demonstrated track record of delivering excellent customer support, especially in complex or sensitive situations, showing empathy, ownership, and sound judgment
Meticulous Approach & High Standards: A meticulous approach with a commitment to high due diligence and exceptional quality standards in all your work
Adaptability & Resilience: Proven adaptability and resilience, with the ability to thrive in a dynamic environment, manage diverse tasks, and adjust to varying requirements
Proactive & Innovative Mindset: A proactive and innovative mindset, with the confidence to challenge existing processes and actively participate in their improvement by suggesting creative solutions
Interpersonal & Stakeholder Management Skills: Excellent interpersonal and stakeholder management skills, enabling you to build strong, collaborative relationships with internal teams and external partners
Business Proficiency in German and English: Business proficiency in German and English is essential.

Job Responsibility

Master of Resolution: Take ownership of complex and escalated customer contacts by meticulously reviewing case histories, conducting thorough investigations (often with cross-functional input), and driving high-quality resolutions — even when this means going beyond standard guidelines and processes
Guardian of Quality: Perform qualitative assessments of previous customer interactions, providing constructive feedback to our service provider specialists on all previous handlings in a case, to enhance service quality and consistency
Global Communicator: Support multiple markets simultaneously, including both your native language (leader) market and several other (challenger) markets, utilizing translation tools where necessary
Relationship Builder: Engage directly with customers through various channels (e.g., outbound calls, written communication) to de-escalate issues, build strong relationships, and prevent further escalations
Champion of Improvement: Actively contribute to optimizing customer service activities by identifying areas for enhancement and suggesting innovative solutions
Brand Protector: Skillfully manage customer escalations that pose a high risk to our brand's reputation, including those originating from social media, press inquiries, or directed to senior leadership
Collaborative Problem-Solver: Work effectively with internal departments (Payments, Logistics, Legal etc.) and external partners to gather information, align on solutions, and ensure a seamless customer experience.

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review

Fulltime

German Social Media Support Specialist

Atlean World

Location:
Portugal , Lisbon

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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