German customer service representative Jobs

Customer service representative - customer advocacy team - german

With an international team of more than 1,000 colleagues, Mercedes-Benz Customer...

Location

Netherlands , Maastricht

Salary:

2885.00 EUR / Month

Randstad

Expiration Date

December 30, 2025

Requirements

Experience in customer service in a similar position is an advantage
A healthy dose of human knowledge and excellent communication skills, both spoken and written
Excellent knowledge of German, both written and oral, at native level
Good knowledge of English, both written and oral
The ability to remain calm and collected in difficult customer situations
Empathy and a genuine passion to help the customer as best as possible
Attention to detail based on organizational and time management skills
Living in the area of Maastricht, the Netherlands, or willing to move (relocation package is a possibility)

Job Responsibility

In the BeNeLux Customer Advocacy Team you provide second-line support for customers and represent customer interests within the company
You provide excellent quality service and therefore ensure that the passion for the Mercedes-Benz brand is maintained
You will act as a link between customers and authorized dealers, both within and outside Europe, and Mercedes-Benz, advocating for their needs and driving improvements in products and services
Your goal is to ensure customer satisfaction and build strong customer relationships while contributing to our overall success
Handling emails with incoming complaints or questions from customers
Conduct telephone work (outbound) with both customers and Mercedes-Benz authorized dealers
Listening to the customer's wishes and needs so that they feel heard
Assessing the seriousness of the complaint and collecting 'evidence' to ensure that you have all relevant facts clear
Escalating complex problems to the right people quickly, effectively and efficiently
Keeping accurate notes and updates of customer interactions, solutions (provided) and feedback provided

What we offer

Mercedes-Benz contract
Personal development
Multicultural and dynamic work environment
Comprehensive training
Work at the CAC head office in Maastricht (NL)
Individual development plan
200 holiday hours (based on full-time employment)
Performance-related annual salary increase
Bonus system based on business results
Relocation package possible

Fulltime

Customer Services Representative - German Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptability
Interest in progressing
Problem-solving skills
Ability to build rapport easily

Job Responsibility

Process reservation requests received by phone or email
Become an expert on Marriott global reservation systems
Manage customer queries directly
Enhance customer experience
Learn effective time management skills

What we offer

Sign-on/retention bonus of €2k
Choice of where to work (in centre, remote, or hybrid)
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme

Fulltime

Customer Care Consultant German

To support our Net-a-Porter Customer Care team we are searching for Customer Car...

Location

United Kingdom , London

Salary:

Not provided

mytheresa

Expiration Date

Until further notice

Requirements

Act as a brand ambassador for the LuxExperience group ensuring an outstanding service and shopping experience to build lasting relationships with our customers
Assist German and English speaking customers with their enquiries via phone, email and web messaging, always adhering to service levels
Provide personalised, accurate responses to proactively anticipate and prevent future barriers for a seamless customer experience
Adherence to processes and guidelines for consistent and efficient customer resolution, using order management systems and customer care tools to obtain information
Maintain customer relationships, complete follow up as required to offer Customer Care support post-order
Customer centric approach required
highlight negative customer impacts
Convert product enquiries to orders whilst introducing additional product options for an enhanced customer experience
Collaborate professionally with internal colleagues and departments
Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism

Job Responsibility

Act as a brand ambassador for the LuxExperience group ensuring an outstanding service and shopping experience to build lasting relationships with our customers
Assist German and English speaking customers with their enquiries via phone, email and web messaging, always adhering to service levels
Provide personalised, accurate responses to proactively anticipate and prevent future barriers for a seamless customer experience
Adherence to processes and guidelines for consistent and efficient customer resolution, using order management systems and customer care tools to obtain information
Maintain customer relationships, complete follow up as required to offer Customer Care support post-order
Customer centric approach required
highlight negative customer impacts
Convert product enquiries to orders whilst introducing additional product options for an enhanced customer experience
Collaborate professionally with internal colleagues and departments
Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism

Business Development Representative - German Speaking

PagerDuty is seeking a Business Development Representative to join our diverse, ...

Location

Portugal , Lisbon

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills to effectively engage with potential customers and build relationships
Strong organisational skills to manage and prioritise multiple leads and opportunities effectively
Adaptability and resilience to thrive in a fast-paced and dynamic sales environment
Passion for technology
1-2 Years experience in outbound prospecting
German Speaking

Job Responsibility

Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer
Effectively communicate PagerDuty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation
Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method
Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers
Consistently achieve sales goals, maintaining a proven track record of success
Exhibit strong collaboration and time management skills to maximize efficiency and productivity
Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate
careful preparation for meetings and presentations
following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives
Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

German Inside Sales Representative

Are you a native German professional ready to take your career to the next level...

Location

Greece , Athens

Salary:

1640.00 - 1900.00 EUR / Month

Randstad

Expiration Date

December 30, 2025

Requirements

Previous experience of at least 1 year in a similar role
Ability to identify customer needs and resolve issues
Results-oriented, highly organized
Team player, ability to collaborate effectively in an international, multicultural environment, and think outside the box
Tech experienced, familiar and active on Social Media, Sales Mindset
1 year of previous sales experience
Native level in German
Very good English knowledge
PC literacy

Job Responsibility

Generate new business opportunities and manage pipelines
Cold calling to approach new prospects/accounts
Actively creating new sales for products and associated services and solutions as well as follow up on existing leads to pursue them until closure
Develop End Customer knowledge, capture customer contacts in CRM and customer profiling in associated tools
Build customer confidence, drive sales from qualification

Fulltime

TUI Hotel Rep

We are seeking digital experienced and helpful individuals like you to join our ...

Location

Spain , Cala Millor; Can Picafort; Palma de Mallorca

Salary:

1933.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

Dedicated to making our guests happy, going above and beyond to create unforgettable experiences
a quick learner, ready to master the technology and tools needed for the role
embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services
a highly motivated, target-driven person with a positive mindset towards achieving results
dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience
turning challenges into opportunities and remain calm under pressure
proactively identify and resolve issues creatively before they escalate
communicate clearly and effectively
able to adjust style to fit the situation, keep interactions positive, and comfortable to present in front of an audience
hold a driving license and fully conversational in German and English.

Job Responsibility

Create special moments for our guests
make guests feel welcome and happy, building strong connections
engage with guests from around the world to identify their needs and offer tailored recommendations
promote and sell experiences effectively to match products with guests’ preferences, aiming to exceed sales targets
handle changes and challenging situations effectively to provide the best possible service to guests
collaborate with colleagues, teams, suppliers, and partners
embrace TUI's diverse culture
monitor progress with sales and service updates along with guest feedback.

What we offer

Company iPad and uniform
22 days holiday per year plus 2 extra days for birthday and 'happy day'
discounts and offers with TUI Club De Benefits
option to obtain discounted private health insurance
paid training days and free access to TUI Learning Hub, Skills Academy, and language lessons
charity and sustainability initiatives like TUI Care Foundation
complimentary access to dedicated WeCare Team and 24/7 Wellbeing Hub
growth opportunities tailored to unique skills and expertise.

Fulltime

Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...

Location

Italy , Adriatic coast, between the Venetian lagoon and Venice

Salary:

1350.00 EUR / Month

Applyfortourism

Expiration Date

Until further notice

Requirements

Service-oriented with a genuine interest for nature, culture, history and the outdoors
Can communicate well in English and another language, preferably German, Dutch or Italian
Hold a European Passport or nationality
Detail-oriented, organized, and proactive in their approach
Adaptable, reliable, and maintain a professional demeanour
Available to work 2 months in July and August

Job Responsibility

Providing detailed information about the campsite, excursions, and activities
Providing information about the historic and natural significance of the area
Representing the campsite with positive attitude and professionalism
Addressing guest inquiries
Supporting administrative tasks and maintaining clear and organized records

What we offer

Accommodation and meals included
A supportive, structured, and professional work environment
Flexibility to enjoy the surroundings on your days off
Training and study material on Venice and the Venetian lagoon

Fulltime

Airport Rep

We are seeking digital experienced and helpful individuals to join our diverse t...

Location

Turkey , Antalya

Salary:

36562.00 - 40220.00 TRY / Month

TUI

Expiration Date

Until further notice

Requirements

Right to work in Türkiye
Fully conversational in German plus English
Friendly and empathetic individual
Dedicated to making guests happy
Quick learner
Ready to master technology and tools
Flexible with schedule including rotating daytime and occasional night shifts

Job Responsibility

Welcome and build strong connections with guests
Handle changes and challenges
Answer guests’ questions
Ensure smooth and efficient airport operations
Handle arrivals, departures and transfers
Deliver see-off speeches
Represent company values and enhance guest experience

What we offer

Meal allowance with Multinet card
Company iPad
Uniform
Paid training days
Free access to TUI Learning Hub
Free access to TUI Skills Academy
Free language lessons
Involvement in charity and sustainability initiatives
Complimentary access to WeCare Team
Access to 24/7 Wellbeing Hub

Fulltime

German customer service representative

Randstad

Location:
Greece, Thessaloniki

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 17, 2025

Expiration:
December 30, 2025

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Customer service representative - customer advocacy team - german