CrawlJobs Logo

German customer service agent

Greece 1300.00 - 1400.00 EUR / Month · Job Posted February 05, 2026
Apply Position
Job Link Share

Job Description

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at relocating & working to Greece. You will have the chance to serve the German speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Job Responsibility

  • Act as the first point of contact for all German speaking clients
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems
  • Delight customers with your knowledge and expertise in order to exceed their expectations

Requirements

  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client centric mindset
  • An excellent level of the German language
  • A good level of the English language
  • PC literacy

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

German customer service agent

8 matching positions

German customer service agent

This is a full-time job opportunity where we are accepting applications from can...
Location
Location
Greece , Chania
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
December 30, 2026
Flip Icon
Requirements
Requirements
  • An excellent level of the German language
  • A good level of the English language
  • PC literacy
  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client centric mindset
Job Responsibility
Job Responsibility
  • Act as the first point of contact for all German speaking clients
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems
  • Delight customers with your knowledge and expertise in order to exceed their expectations
  • Fulltime
Read More
Arrow Right

E-Commerce Customer Service Agent with German

Our client, a rapidly expanding international company, is establishing a new HUB...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
babelprofiles.com Logo
Babel Profiles
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Native level of German
  • Full professional level of English
Job Responsibility
Job Responsibility
  • Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support
  • Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market
  • Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system
  • Stay Informed: Keep up-to-date with our company’s products to provide accurate and helpful information
What we offer
What we offer
  • Competitive Salary
  • Hybrid working model
  • Ability to work remotely from Europe (1 month per year)
  • Personal and professional growth opportunities
  • Unlimited access to our online learning platform for continuous development
  • Transportation allowance (after 6 months)
  • Private medical insurance (after 6 months)
Read More
Arrow Right

German-Speaking Customer Service Agent

We are looking for a driven, German-speaking Customer Support Agent to join our ...
Location
Location
Sweden , Handen
Salary
Salary:
Not provided
hayppgroup.com Logo
Haypp Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous documented experience in customer service (store, event, sales, etc.)
  • Service minded
  • Excellent problem-solving skills
  • Communicative
  • Flexible
  • Demonstration of genuine commitment to the customer
  • System familiarity and quickness at the keyboard
  • You are not afraid to take your own initiative
  • Language skills: professional fluency in German
  • professional level in English is a major bonus
Job Responsibility
Job Responsibility
  • Drive customer loyalty by efficiently managing incoming cases via email, phone, and chat
  • Conduct outbound customer surveys and retention calls by phone
  • Complete administrative tasks accurately and within set deadlines
  • Escalate issues and create tickets for technical errors or improvement requests to the Tech and Dynamics teams via SharePoint
  • Stay fully informed by monitoring all communication channels and responding to updates that might impact our customers our case handling
What we offer
What we offer
  • Competitive occupational pension
  • Insurance plan, including private healthcare
  • 30 days of paid vacation
  • Parental pay lift
  • Wellness allowance of 5,000 SEK per year
  • Lots of social happenings
  • Fulltime
Read More
Arrow Right

Customer Service Agent

We’re looking for a Customer Service Agent to join our vibrant support center, w...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
global-e.com Logo
Global-e
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent Italian/German – both written and spoken- advantage
  • Fluent English – both written and spoken, is a must
  • Clear, kind, and concise communication skills
  • Strong multitasking and time management abilities
  • A proactive, problem-solving mindset with a service-first attitude
  • A team-oriented spirit and a desire to learn and grow
Job Responsibility
Job Responsibility
  • Provide high-quality written support to merchants and end customers, no phone calls, just smart, thoughtful messaging
  • Use logic, empathy, and efficiency to meet performance goals and deliver excellent service
  • Identify and escalate urgent issues to your Team Leader to ensure smooth operations
  • Share ideas and feedback to help improve team processes and the overall customer experience
What we offer
What we offer
  • A positive, energetic work environment with supportive teammates and engaged leadership
  • Monday to Friday workweek, 9:00–18:00, with one weekly shift from 12:00–21:00
  • Real opportunities for professional growth in a fast-growing, global company
  • The chance to be part of a professional, ambitious, and fun team
  • Attractive terms and a competitive compensation package
  • Hybrid position — working 3 days a week from our office in Bucharest
  • Fulltime
Read More
Arrow Right

Technical Customer Service Agent

At Formlabs, we’re building the tools that make it possible for anyone to bring ...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
formlabs.com Logo
Formlabs GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Business-fluent in written and spoken German and English
  • Can quickly resolve technical issues
  • Enjoy connecting with people and are a great listener
  • Comfortable and conscientious when speaking on the phone
  • Have exceptional writing skills and make use of proper spelling and grammar
Job Responsibility
Job Responsibility
  • Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone, email or chat
  • Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers
  • Help resellers deliver outstanding service to their customers
  • Collaborate on solving technical issues with our global engineering team
What we offer
What we offer
  • Catered lunch at the office 3 days per week
  • Private health insurance with Medicare (Blue package + hospital coverage)
  • A monthly or quarterly public transportation pass for Budapest
  • Shares in the company
  • Free beverages and snacks at the office
  • All You Can Move sports pass with 9500 HUF monthly allowance
  • Free 3D prints
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Development opportunities both in-house and off-site
  • Fun team events
Read More
Arrow Right

Customer Service Agent

At Mercell, we’re on a mission to revolutionize public procurement by making it ...
Location
Location
Salary
Salary:
Not provided
info.mercell.com Logo
Mercell
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience (ideally 2+ years) in customer service, support, helpdesk, or a similar client-facing role
  • Strong communication skills with the ability to explain technical topics clearly and simply
  • Structured and organized approach to successfully navigate multiple priorities simultaneously
  • Problem-solving mindset and ability to stay calm under pressure
  • Comfortable working with support systems, CRM tools, and digital platforms
  • Fluency in English and at least one of the following languages: Swedish, Norwegian, Danish, Dutch, German, Finnish (depending on market)
Job Responsibility
Job Responsibility
  • Provide first-line support via phone, email, and digital channels to customers across different markets
  • Investigate platform-related issues and guide customers through solutions clearly and efficiently
  • Ensure accurate case documentation and follow-up in CRM/support systems
  • Escalate complex issues appropriately while maintaining ownership of customer communication
  • Contribute to maintaining high customer satisfaction and service level targets (SLAs)
  • Identify recurring issues and proactively share feedback internally to improve product and processes
  • Support onboarding and basic product guidance for new customers where relevant
What we offer
What we offer
  • Hybrid work to support work-life balance
  • Health and insurance plans (may differ per country/office)
  • Pension plans
  • Paid parental leave
  • Social happenings
  • Competitive salary packages
  • Fulltime
Read More
Arrow Right

Customer Service Agent

We’re looking for a Customer Service Agent to join our vibrant support center, w...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
global-e.com Logo
Global-e
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent Italian/German – both written and spoken- advantage
  • Fluent English – both written and spoken, is a must
  • Clear, kind, and concise communication skills
  • Strong multitasking and time management abilities
  • A proactive, problem-solving mindset with a service-first attitude
  • A team-oriented spirit and a desire to learn and grow
Job Responsibility
Job Responsibility
  • Provide high-quality written support to merchants and end customers, no phone calls, just smart, thoughtful messaging
  • Use logic, empathy, and efficiency to meet performance goals and deliver excellent service
  • Identify and escalate urgent issues to your Team Leader to ensure smooth operations
  • Share ideas and feedback to help improve team processes and the overall customer experience
What we offer
What we offer
  • A positive, energetic work environment with supportive teammates and engaged leadership
  • Real opportunities for professional growth in a fast-growing, global company
  • The chance to be part of a professional, ambitious, and fun team
  • Attractive terms and a competitive compensation package
  • Fulltime
Read More
Arrow Right

Customer Support Agent - German speaking

At Formlabs, we’re building the tools that make it possible for anyone to bring ...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
formlabs.com Logo
Formlabs GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Business-fluent in written and spoken German and English
  • Can quickly resolve technical issues
  • Enjoy connecting with people and are a great listener
  • Comfortable and conscientious when speaking on the phone
  • Have exceptional writing skills and make use of proper spelling and grammar
Job Responsibility
Job Responsibility
  • Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone, email or chat
  • Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers
  • Help resellers deliver outstanding service to their customers
  • Collaborate on solving technical issues with our global engineering team
What we offer
What we offer
  • Hybrid work
  • Catered lunch at the office 3 days per week
  • Private health insurance with Medicare (Blue package + hospital coverage)
  • A monthly or quarterly public transportation pass for Budapest
  • Shares in the company
  • Free beverages and snacks at the office
  • All You Can Move sports pass with 9500 HUF monthly allowance
  • Free 3D prints
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Development opportunities both in-house and off-site
Read More
Arrow Right