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Randstad Logo Randstad · Customer Service

German customer service agent

Greece, Chania · Job Posted January 13, 2026
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Job Description

This is a full-time job opportunity where we are accepting applications from candidates currently living anywhere in Greece or abroad and they would like to relocate & work from Crete. You will have the chance to enjoy the sun and sea in one of the most beautiful and well known islands in Greece. You will have the chance to serve the German speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Job Responsibility

  • Act as the first point of contact for all German speaking clients
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems
  • Delight customers with your knowledge and expertise in order to exceed their expectations

Requirements

  • An excellent level of the German language
  • A good level of the English language
  • PC literacy
  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client centric mindset
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