German Account Support Specialist Job at Atlean World (Lisbon)

Vendor Support Specialist with German

As a Vendor Support Specialist, you will handle first-line communication and pro...

Location

Poland , Kraków

Salary:

Not provided

Devire

Expiration Date

Until further notice

Requirements

Very good command of English and German
Experience in sales or customer support
Proactive, solution-oriented mindset with strong communication skills
Team player with openness to collaboration
Good time management and prioritization skills
Ability to manage and improve processes independently

Job Responsibility

Responding promptly and effectively to any bottlenecks in supplier invoice processing
Building and maintaining strong relationships with key suppliers
Continuously improving internal processes to reduce costs and shorten invoice and query handling times
Handling all vendor-related inquiries
Managing debit balance collection and recovering duplicate payments
Resolving ad hoc issues and urgent payment requests
Monitoring account statements to support reconciliations
Addressing inquiries related to POs, invoices, payments, and more

What we offer

Competitive salary with a bonus scheme and comprehensive benefits
Flexible hybrid model (around 60% office, 40% remote)
International, matrix environment with strong teamwork
Clear career development paths supported by dedicated programs
Supportive culture with ongoing learning and training opportunities
Relocation support for international and non-local candidates
Modern office with social initiatives and parking

Fulltime

Vendor Support Specialist with German

As a Vendor Support Specialist, you will be responsible for the front-line commu...

Location

Poland , Kraków

Salary:

Not provided

Edgerton Dental Clinic

Expiration Date

Until further notice

Requirements

Very good English and German language skills
Previous experience in sales support, customer support, and other related
Basic knowledge of Accounts Payable is an asset
Knowledge of SAP with a clear understanding of financial and procurement processes is an asset
Out-of-the-box thinking
Openness to cooperation with other people
Proactive and supportive approach
Excellent communication and cooperation skills
Ability to set priorities and manage time efficiently
Ability to handle processes and drive process improvements independently

Job Responsibility

Reacting quickly and efficiently to all bottlenecks in the process of supplier invoice processing
Maintaining a good working relationship with our key suppliers
Continuously finding ways of improving our internal procedures and processes to reduce transactional costs and processing times of supplier invoices and queries
Driving all vendor-related queries
Collection of Debit balances and Duplicate payment recovery
Solving ad-hoc issues and urgent payment requests
Managing account statements to drive account reconciliations
Inquiries such as PO-related, invoice, and payment-related, etc.

What we offer

Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sport cards)
Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)
Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds
Collaborative Environment: Strong teamwork and diverse interactions
Development Opportunities: Personalized plans with rapid progression
Versatile Career Paths: Professional growth supported by active committee for different career levels
Supportive Culture: High employee satisfaction and responsive feedback
Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ trainings, soft skills and management trainings and LinkedIn learning
Relocation Support: Assistance for international candidates and candidates living outside of Krakow
Social events such as family events and charity auctions

Fulltime

Sales Support Specialist with German

For our international industrial Client we are currently looking for Sales Suppo...

Location

Poland , Kraków

Salary:

Not provided

Advisory Group TEST Human Resources

Expiration Date

Until further notice

Requirements

Very good German and English (B2 level)
Degree in Economics, Finance, Engineering or equivalent will be an asset
Experience in order management
Practical knowledge of SAP, especially SD/MM/WM modules
Excellent communication skills
Ability to build strong working relationships with customers and colleagues
Problem solving & service-oriented attitude
Able to work independently/organizing your own work
Available for a business trip to Austria for a 6-8 week training program

Job Responsibility

Daily contact with Austrian clients
Delivery of B2B Customer Service associated with the order fulfilment process
Completing the order process from receipt of customer orders through dispatch, delivery and then invoice
Completing data in SAP
Responding to customer queries (e.g. order status, order amendments)
Monitoring customer account and order book status on a regular basis
Referring to availability/forecast issues for resolution with relevant parties
Close cooperation with Sales, Supply Chain, Finance and Logistic team members

What we offer

Private medical care
Sports card
Life insurance
Holiday allowance
Opportunities for professional development

International Account Quality Specialist-German Speaker

We are seeking an experienced quality professional to drive transaction quality ...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Fluent in German at C2 level, with confident written and verbal communication skills in a client-facing context
Experienced in the WoWi account or similar regulated service environments
Highly analytical, with the ability to interpret data, identify patterns, and influence improvement actions
Detail-oriented, organised, and proactive in identifying risks and opportunities
Comfortable working across different shifts and collaborating with multicultural teams
Proficient in Microsoft Office tools, with working knowledge of Visual Basic and dashboarding concepts
Experienced in participating in cross-functional or improvement projects

Job Responsibility

Conduct comprehensive quality audits across voice, non-voice, and back-office interactions, ensuring adherence to internal standards and process hygiene
Analyse transactional and performance data to identify trends, risks, and improvement opportunities, translating insights into actionable recommendations
Coach and mentor advisors and support team managers with effective coaching methodologies to enhance performance and quality outcomes
Act as a subject matter expert in auditing, performance management, and quality frameworks, driving consistency across operations
Develop, publish, and monitor performance dashboards, tracking KPIs, process hygiene indicators, and SLA commitments
Proactively identify operational risks and failures, acting as an early warning system and supporting business improvement initiatives
Participate in client-facing meetings, audits, and calibration sessions to align quality measurement and expectations
Build strong relationships with internal and external stakeholders, ensuring clear communication of insights, risks, and recommendations
Ensure full compliance with GDPR and data privacy standards in all quality and reporting activities

What we offer

Exposure to international clients and quality frameworks within a global organisation
Opportunities to influence service excellence and customer experience at scale
Collaboration with diverse, multicultural teams across VOIS locations
A role that combines analytical work, coaching, and stakeholder engagement

Fulltime

New

Senior O2C Specialist German Speaker

We are seeking a highly motivated and experienced Senior O2C Specialist (German ...

Location

Portugal , Porto

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

Proactive leader
Bachelor's or Master's degree in Accounting, Finance, or Business Administration
5-7 years of experience in O2C / AR / Finance Operations, with at least 2 years in a supervisory/lead role
Deep knowledge of O2C processes, financial controls, and compliance frameworks
Strong analytical and problem-solving skills
Excellent stakeholder management and negotiation skills
Hands-on experience in ERP systems (SAP/Oracle/NetSuite/Workday)
Exposure to global business environments and multi-currency transactions
Advanced Excel and Reporting skills
Strong command of German Language (spoken and written)- C2 or native level

Job Responsibility

Lead, manage, and perform core O2C operations, including order management, billing, collections, cash application, and dispute resolution
Prepare and review Accounts Receivable (AR) aging reports, drive effective collection strategies, and focus on reducing Days Sales Outstanding (DSO)
Manage relationships with customers and internal stakeholders, resolve escalated disputes, and negotiate payment terms
Ensure strict compliance with Audit/SOX requirements, internal controls, accounting standards, IFRS, and relevant tax implications
Drive process automation, standardization, and efficiency initiatives across the O2C function
Support month-end and quarter-end closing activities, reconciliations, and financial reporting to senior management
Train and mentor junior O2C specialists to foster a high-performing and strong team environment
Collaborate effectively with cross-functional teams, including Sales, Logistics, Treasury, and Tax

Fulltime

Services Sales Specialist - German

Sales Specialists & Consultants are product, services, software or solution spec...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree Directly related previous work experience
Demonstrated achievement of progressively higher quota, diversity of business customer, and higher level customer interface
Extensive selling experience within industry and on similar products
Typically 8-12 years of advanced sales experience
Project management skills required
2-3 years of product sales in the desired specialty
German native or conversational level
Is considered an expert in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large solutions
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling
Understands and applies program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit

Job Responsibility

Responsible for creating and driving their sales pipeline
Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow- up by others
Maintains knowledge of competitors in account to strategically position the company's products and services better
Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit
Provide support to Account managers and provide input regarding business development and solution expertise
Development of quota objectives and future direction for defined product category
Some specialists also responsible for selling outsourcing deals
Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry
May invest time working with and leveraging external partners to deliver sale
For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher- total contract-value renewals

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Customer Experience Specialist - German

Are you a customer experience builder who enjoys simplifying complex solutions? ...

Location

Costa Rica , Heredia

Salary:

Not provided

ActiveCampaign

Expiration Date

Until further notice

Requirements

Fluent English, Spanish, and German (speaking, reading comprehension, and writing skills)
Strong analytical, organizational, written, and verbal communication skills with the ability to relate to others under pressure
A solutions-oriented mindset with the ability to explain technical problems succinctly and clearly
The ability to efficiently respond to a significant number of emails, live chats, and phone calls per day while maintaining high quality and composure
A natural problem solver who is a tech geek and/or marketing novice with an entrepreneurial spirit
A self-motivated, curious learner and proactive team player with innovative ideas to inspire customer adoption
The ability to work night shifts and weekends

Job Responsibility

Advise and Accelerate: Develop a deep and technical understanding of the platform and customer use cases to successfully advise customers on how to achieve their goals using ActiveCampaign
Technical Guidance: Utilize technical skills to guide a high velocity of customers across multiple industries and levels of sophistication through screen sharing, chat, and email
Problem Solving: Handle inquiries ranging from account issues and diagnosing complex software problems to providing basic marketing and sales strategy advice
Issue Ownership: Own the resolution of customer issues from initial contact to completion by monitoring and responding to user-reported issues and infrastructure alerts
Collaborate: Partner with development teams to drive stability, produce knowledge base articles, and foster a customer-centric culture
Strategize: Formulate alternative or unique solutions based on best practices for technical scenarios to help clients succeed
Identify Growth: Identify opportunities for potential growth of a customer's services and collaborate with the appropriate teams
Product Improvement: Identify improvements to the product, isolate and reproduce bugs, and determine high-impact opportunities to enhance the customer experience

What we offer

Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm
Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization
Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance
Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years
Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support

SAP S/4HANA 1.5 Level Support Specialist

We are looking for a SAP S/4HANA 1.5 Level Support Specialist to bridge first an...

Location

Colombia , Medellín

Salary:

85000.00 - 90000.00 COP / Year

Algoteque

Expiration Date

Until further notice

Requirements

Solid working knowledge of SAP S/4HANA architecture and key differences from ECC
Hands-on experience with SAP Fiori Launchpad configuration and troubleshooting
Functional understanding of at least two core modules: FI, CO, MM, SD, or P2P processes
Experience with SAP authorization concepts and role-based access control
Familiarity with master data governance and SAP Integration Suite (CPI)
Proven ability to analyze system logs and identify root causes
Experience with ticketing systems and SLA-driven support processes
Strong analytical and problem-solving skills
Excellent communication skills in English and German

Job Responsibility

Handle escalated incidents from 1st level support requiring deeper technical and functional analysis
Perform advanced troubleshooting of SAP Fiori Apps, including role configuration and authorization issues
Support configuration adjustments within approved change management processes (non-development)
Analyze and resolve complex master data issues across Business Partner, Material Master, Vendor Master, and GL accounts
Investigate integration issues between S/4HANA and connected systems (CPI, Banking platforms, third-party applications)
Perform basic customizing activities in line with established standards and governance
Support UAT execution, documentation, and business process testing
Maintain and enhance internal knowledge base and solution documentation
Support change management activities and minor enhancement requests (configuration-only)
Assist in system monitoring, background job analysis, and performance optimization

Fulltime

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German Account Support Specialist

Job Description

Job Responsibility

Requirements

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