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Genetic Testing Coordinator

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Dana-Farber Cancer Institute

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Location:
United States , Boston

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Category:
-

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Contract Type:
Not provided

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Salary:

45500.00 - 49400.00 USD / Year

Job Description:

The Genetic Testing Coordinator I (sometimes referred to as Genetic Counselor Assistants), provides administrative support to Genetic Counselors in the Division of Cancer Genetics and Prevention and conducts in-person visits with patients through the Rapid Access Cancer Genetic Testing process to offer them the option of genetic testing. The Genetic Testing Coordinator I (GTC) is responsible for various tasks, including entering genetic testing orders with outside labs, tracking patients throughout the various stages of the genetic testing process, and maintaining patient databases.

Job Responsibility:

  • Facilitate an in-person standardized video education appointment with patients regarding their options surrounding genetic testing, collect informed consent for genetic testing, and obtain family history
  • Utilize provided guidelines and sound judgement to determine whether patients will need an additional appointment with a genetic counselor or brief communication with a genetic counselor during/after GTC visit
  • Manage communication and follow up regarding genetic test results with patients, providers, and genetic counselors
  • Enter personal and family history, test results, and other information into pedigrees in the Progeny database
  • Manage phone and email inquiries from patients, internal and external providers, and other DFCI groups
  • Complete electronic and paper test requisitions for outside genetic testing labs
  • Communicate with genetic counselors for testing information and gather patient medical information from the electronic medical record, Epic
  • Support genetic counselors with various administrative tasks, including tracking patients and genetic testing results, managing faxes, mailing patient letters, drafting letters of medical necessity, and saving patient records
  • Maintain a patient database for all Division of Cancer Genetics and Prevention patients who undergo genetic counseling at satellite, affiliate, and main campus locations
  • Communicate with outside laboratories and insurance companies regarding genetic testing questions and insurance coverage
  • Pick-up and package biological samples for send out to outside laboratories

Requirements:

  • Bachelor's degree required
  • biological sciences degree preferred
  • No prior experience required
  • 1 year of administrative and/or customer service experience preferred
  • Knowledge of medical terminology and cancer genetics is a plus
  • Experience working in a medical or scientific research setting or comparable technology orientated business environment preferred
  • PC proficiency required, including proficiency with Microsoft Office products

Nice to have:

  • biological sciences degree preferred
  • 1 year of administrative and/or customer service experience preferred
  • Knowledge of medical terminology and cancer genetics is a plus
  • Experience working in a medical or scientific research setting or comparable technology orientated business environment preferred

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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