Generator Field Service Technician

• Provide on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, and equipment modifications of Generac industrial products
• Gain proficiency in use of tools and standard procedures relating to diagnosing, troubleshooting, repairing, and performing maintenance on generators
• Perform scheduled inspections on equipment to prevent future failure, including but not limited to load banking and analyzing voltage requirements
• Diagnose, troubleshoot, repair and perform maintenance on equipment according to standard procedures in an efficient manner
• Train and educate customers on the use of equipment and value of products and services provided
• Follow established expectations for communicating with Dispatch throughout the day regarding updates and next assignments
• Maintain company vehicle and associated inventory in the vehicle
• Maintain accurate records of all services performed, mileage, expenses, and bill-able hours
• Adhere to all safety requirements and regulations

• High School Diploma or Equivalent
• Mechanical / Electrical aptitude
• Maintain a valid Driver’s License
• 1+ Year of Customer Service experience
• 1+ Year of experience in electrical and mechanical repair, installation, maintenance, and troubleshooting
• Experience utilizing Generac, Cummins, Onan, Kohler, and/or CAT generators is preferred

Experience utilizing Generac, Cummins, Onan, Kohler, and/or CAT generators

• Medical, dental and vision plans
• Life, long-term disability, flexible spending and health savings accounts
• Accrued paid time off
• 8 paid Holidays
• 401(k) retirement benefits