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North & West Gloucestershire Citizens Advice are looking for an enthusiastic individual to join our advice team and make a real difference to their community. This is an opportunity for you to join an established charity that has an excellent reputation for the provision of high-quality advice and is a great place to work. You’ll be part of a team committed to working together and with partner agencies to achieve the best outcomes we can for our clients. This role is supported by Gloucestershire County Council and Barnwood Trust to provide a wrap-around advice and guidance service best suited to the client needs. The purpose of this role is to tackle issues faced by clients by focusing on income maximisation and support for funding. It is fixed term at present to 31st March 2026, but we anticipate further funding to extend the project.
Job Responsibility:
Tackle issues faced by clients by focusing on income maximisation and support for funding
Support both Grants projects (HSF and Barnwood Trust) to assist and direct client to access the most appropriate advice and support for their needs
Manage referrals from Gloucestershire County Council HSF Team, Triage Advisers and Barnwood Trust Community Partners to provide a holistic casework service to clients with the focus on addressing any advice issues